New Relic vs POWERHOUSE Application Performance Monitoring comparison

Why PeerSpot?

New Relic and ATAKAMA Technologies are both solutions in the Application Performance Monitoring (APM) and Observability category. New Relic is ranked #4 with an average rating of 8.2, while ATAKAMA Technologies is ranked #74. New Relic holds a 3.7% mindshare in APM, compared to ATAKAMA Technologies’s 0.5% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of ATAKAMA Technologies users who would recommend it.

New Relic

Read 176 New Relic reviews

26,514 Views
17,499 Comparison Views

94% willing to recommend

POWERHOUSE Application Perf...

Read 4 POWERHOUSE Application Performance Monitoring reviews

1,571 Views
1,555 Comparison Views

100% willing to recommend

New Relic

POWERHOUSE Application Perf...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

POWERHOUSE Application Performance Monitoring and New Relic are both prominent APM tools with strong user bases. However, New Relic appears to have the upper hand due to its comprehensive features and added value.

Features: POWERHOUSE Application Performance Monitoring offers real-time monitoring, root cause analysis, and straightforward deployment. New Relic provides extensive integrations, machine learning capabilities, and deeper insights and automation.

Room for Improvement: POWERHOUSE Application Performance Monitoring needs better scalability, more intuitive alerting mechanisms, and enhanced long-term value. New Relic users indicate a need for reduced complexity, better cost management, and more efficient resource usage.

Ease of Deployment and Customer Service: POWERHOUSE Application Performance Monitoring is praised for its straightforward deployment and responsive customer service. New Relic's deployment is complex but balanced by extensive support documentation and community resources.

Pricing and ROI: POWERHOUSE Application Performance Monitoring has lower setup costs and faster ROI, making it budget-friendly. New Relic, despite higher upfront costs, provides significant long-term value with its advanced features.

To learn more, read our detailed New Relic vs. POWERHOUSE Application Performance Monitoring Report (Updated: September 2026).

Buyer's Guide

New Relic vs. POWERHOUSE Application Performance Monitoring

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (2nd), AIOps (5th)

POWERHOUSE Application Perf...

Ranking in Application Performance Monitoring (APM) and Observability

74th

Average Rating

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 3.7%, down from 5.2% compared to the previous year. The mindshare of POWERHOUSE Application Performance Monitoring is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
New Relic	3.7%
POWERHOUSE Application Performance Monitoring	0.5%
Other	95.8%

Application Performance Monitoring (APM) and Observability

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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it_user328959

Manager of Cell Architecture and Integration at a non-profit

Gives us clear information on what is going wrong and where we need to focus to improve our applications, but it lacks automatic alerting.

Have real-time performance metrics Alerting Profiling in production Gives us clear information on what is going wrong and where we need to focus to improve our applications. Real added value in our IT internal and external organization (we open Nudge APM dashboard to our outsourced…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."

"New Relic helped with the mean time to detection, the MTDD metric tracked for applications, where the detection capability enabled a reduction from around 20 to 30 minutes down to three minutes, which has been really helpful in terms of detecting issues as well as helping to triage and troubleshoot issues faster, creating a positive impact on the organization."

"This is one of the best tools that I have used."

"The versatility of the solution is its most valuable feature."

"We are able to drill down and see what is going on in the system."

"New Relic shows how much time each SQL transaction (SQL query) is taking to execute, so the client can pinpoint the query and modify it so that it takes less time to execute."

"It visualizes metrics well and tracks our incoming requests, providing a lot of detail which is useful for troubleshooting."

"This is the best tool for gaining insight into SaaS or cloud-based applications that we’ve seen."

More New Relic pros

"Great reduction in resolution time: proactive identification of errors before users send incidents."

"Performance management is a shared concern and APM tools must be used by all people involved in the build and run process."

"Nudge APM helps my organization to meet all SLA requirements, thanks to alert triggers."

"Gives us clear information on what is going wrong and where we need to focus to improve our applications, with real added value in our IT internal and external organization as we open Nudge APM dashboard to our outsourced suppliers."

Cons

"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."

"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."

"In the first stage, the area of development, infrastructure and communication portal."

"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."

"There may be issues with scalability with individual users sending events up to the cloud."

"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."

"All the information is there, but sometimes it’s hard to figure out what it means."

"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."

More New Relic cons

"There is room for improvement on the portal to access the collected data, but it has already been enhanced with great zooming features."

"No automatic alerting"

Pricing and Cost Advice

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."

"It would be nice if we could buy it annually instead of monthly."

"This solution required a license and it is better than some other competitors."

"Cost is significant with a lot of extras."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

"This is an expensive tool."

"Because of budget, we are not using the mobile app part of this tool."

More New Relic pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

Construction Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

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What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

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Product Reports

Buyer's Guide

New Relic

September 2026

Download New Relic product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2026

POWERHOUSE Application Performance Monitoring report

Download POWERHOUSE Application Performance Monitoring product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Nudge APM

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

POWERHOUSE Application Performance Monitoring offers an advanced solution for real-time monitoring and optimizing application performance, ensuring seamless functionality and efficient resource utilization.

Designed for organizations that demand high performance from their applications, POWERHOUSE Application Performance Monitoring features comprehensive tools that provide deep insights into application behavior. This system facilitates quick identification and resolution of performance bottlenecks, enabling users to sustain high-performance levels consistently. Its scalable architecture is tailored to meet the demands of diverse infrastructure configurations.

What are the key features of POWERHOUSE Application Performance Monitoring?

Real-Time Analytics: Provides instantaneous data on app performance for immediate insights.
Scalability: Supports expansion with infrastructure growth without compromising performance.
Automated Alerts: Notifies users of issues to ensure timely resolution.
Comprehensive Dashboard: Offers in-depth visual insights for better decision-making.
Customizable Reports: Generates detailed reports tailored to user needs.

What benefits or ROI can users expect from POWERHOUSE Application Performance Monitoring?

Enhanced Productivity: By reducing downtime, teams can focus on primary tasks.
Cost Efficiency: Automates monitoring tasks, reducing manual labor and errors.
Improved User Experience: Ensures consistent performance leading to better satisfaction.
Faster Issue Resolution: Quickly identifies and resolves performance issues.
Adaptability: Easily integrates with existing systems and scales with growth.

Implementation of POWERHOUSE Application Performance Monitoring across industries such as finance and healthcare underscores its versatility. In finance, it manages high-stakes applications where performance directly impacts profitability. Healthcare applications benefit from its ability to maintain continuous patient data access. POWERHOUSE adapts to industry needs, enhancing performance metrics consistently.

ATAKAMA Technologies

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Bank and Insurance : Crédit Agricole, CDC (Caisse des dépots et consignations), ACMS (French healthcare insurance), Service : Unibail Rodamco, Elis, Public : CNIL, Mairie de Paris, AESN, HAS, EPIDE, Ministere Education Nationale Software : Jalma, Neoxia, AFI, Traceone, Infinancials, Telecom operator : NordNet Media : Les Echos,

Buyer's Guide

New Relic vs. POWERHOUSE Application Performance Monitoring

September 2026

Free Report: New Relic vs. POWERHOUSE Application Performance Monitoring

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