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New Relic vs SolarWinds ipMonitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
9th
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)
SolarWinds ipMonitor
Ranking in Network Monitoring Software
79th
Ranking in IT Infrastructure Monitoring
62nd
Average Rating
6.0
Reviews Sentiment
5.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.4%, down from 2.0% compared to the previous year. The mindshare of SolarWinds ipMonitor is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.4%
SolarWinds ipMonitor0.4%
Other98.2%
Network Monitoring Software
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
Masud Alam - PeerSpot reviewer
Manager at Optimum Origens Inc.
IP address management improves network efficiency but licensing cost could decrease
We are using SolarWinds for NPM and NCM, and we use IP address management for IP address monitoring. It helps us track which IP address is live and which is not. It also provides DHCP reservation and allows us to declare IP addresses for our integration. We have been using it for IP address…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What the product has done for us was expedite our ability to discover actionable data that led directly to improvements in our app which would have taken considerable longer if we'd had to build similar functionality ourselves."
"The solution is an excellent product for time series and operation analyses."
"With the help of New Relic tools, our organization was able to detect, track, and fix errors in our website, so we focused our efforts in these areas."
"The New Relic toolset has become part of our SDLC -- reviewing the changes we made for impact to the production environment."
"It visualizes metrics well and tracks our incoming requests, providing a lot of detail which is useful for troubleshooting."
"The initial set-up was at the time the most straightforward and easy as imaginable, which really pushed us over the edge of giving it a go and loving it from day one."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"We detect issues using dashboards that we built on New Relic."
"The most valuable feature is the availability of end devices."
"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."
"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."
"The initial setup is very straightforward and it is easy to add nodes."
 

Cons

"There are some 5 minutes interruptions that we don't know where they come from, 24x7 confirmed the web was ok so it must be the tool."
"It constantly aggregates data so it’s not a true indication of how our application is doing."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"I'd like a way to pull charts and data into third-party services. If we can pull that data and recreate charts, that would be great."
"The only limitation we experience is with Insights query limit of 1,000 transactions."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"We have some performance issues with the servers. Sometimes the server is consuming a lot of CPU or memory, and New Relic Insights fails."
"The solution does not include enough features and has some performance issues."
"The solution does not include enough features and has some performance issues."
"The licensing cost is high compared to open source tools."
"The licensing cost is high compared to open source tools."
 

Pricing and Cost Advice

"I loved this product, but we can no longer afford it, so we dropped it."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"The price was one of the reasons we chose this solution."
"The price of New Relic could improve. It is expensive."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"Pricing is better with New Relic APM than Dynatrace."
"The solution is a bit expensive because the annual license does not include new features that are priced as add-ons."
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893,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Outsourcing Company
5%
Construction Company
19%
Comms Service Provider
15%
Healthcare Company
13%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
What is your experience regarding pricing and costs for SolarWinds ipMonitor?
The licensing cost is high compared to other open-source tools. Being a corporate client, we require corporate licensing, which adds to the cost.
What needs improvement with SolarWinds ipMonitor?
The licensing cost is high compared to open source tools. The state monitoring tools could be improved with AI integration to track IP usage history. There is no local support; we must contact thei...
What is your primary use case for SolarWinds ipMonitor?
We are using SolarWinds for NPM and NCM, and we use IP address management for IP address monitoring. It helps us track which IP address is live and which is not. It also provides DHCP reservation a...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
ipMonitor
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about New Relic vs. SolarWinds ipMonitor and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.