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New Relic vs SolarWinds ipMonitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
9th
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
175
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
SolarWinds ipMonitor
Ranking in Network Monitoring Software
79th
Ranking in IT Infrastructure Monitoring
63rd
Average Rating
6.0
Reviews Sentiment
5.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.4%, down from 2.0% compared to the previous year. The mindshare of SolarWinds ipMonitor is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.4%
SolarWinds ipMonitor0.4%
Other98.2%
Network Monitoring Software
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
Masud Alam - PeerSpot reviewer
Manager at Optimum Origens Inc.
IP address management improves network efficiency but licensing cost could decrease
We are using SolarWinds for NPM and NCM, and we use IP address management for IP address monitoring. It helps us track which IP address is live and which is not. It also provides DHCP reservation and allows us to declare IP addresses for our integration. We have been using it for IP address…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The alerting is by far the most valuable feature, closely followed by the way the platform correlates incidents across applications and components."
"It has helped us maintain a much higher uptime than we had previously."
"The integration and configuration of New Relic is straightforward and easy."
"New Relic is easy to use even for someone with no knowledge; by seeing the dashboard, they can easily find out the application's health and notice what is happening."
"The thing that's nice about New Relic is it doesn't try and do everything, it does what it does."
"In my experience, New Relic is one of the best APM tools."
"If you want to keep monitoring your site and find the performance of it, this is a good option to do so."
"Error rates are a good indicator for potential rollbacks for a potential deployment – and usually it’s pretty instantaneous."
"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."
"The initial setup is very straightforward and it is easy to add nodes."
"The most valuable feature is the availability of end devices."
 

Cons

"There are a number of plugins that New Relic makes. It would be nice to be able to instantly integrate that with APM."
"One major issue for me with New Relic is data privacy."
"About six months to a year ago, we invested a lot of time automating a lot of our interactions with New Relic. However, their API couldn't do a lot of things, and even getting a list of errors was impossible without scrubbing every application/server manually and checking health conditions yourself."
"The pricing and licensing are too high."
"They are a costly solution and the stability should be better for the price."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"Some of the 3rd party plugins could be improved - especially the requirement for java to monitor simple network services is not ideal."
"The solution does not include enough features and has some performance issues."
"The licensing cost is high compared to open source tools."
 

Pricing and Cost Advice

"The price depends on how many agents you want."
"Cost is significant with a lot of extras."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"The detection piece of it brings us a big return on investment."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"The pricing is fine."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The solution is a bit expensive because the annual license does not include new features that are priced as add-ons."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Construction Company
19%
Comms Service Provider
14%
Healthcare Company
13%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise51
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...
What is your primary use case for New Relic Insights?
Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...
What is your experience regarding pricing and costs for SolarWinds ipMonitor?
The licensing cost is high compared to other open-source tools. Being a corporate client, we require corporate licensing, which adds to the cost.
What needs improvement with SolarWinds ipMonitor?
The licensing cost is high compared to open source tools. The state monitoring tools could be improved with AI integration to track IP usage history. There is no local support; we must contact thei...
What is your primary use case for SolarWinds ipMonitor?
We are using SolarWinds for NPM and NCM, and we use IP address management for IP address monitoring. It helps us track which IP address is live and which is not. It also provides DHCP reservation a...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
ipMonitor
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about New Relic vs. SolarWinds ipMonitor and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.