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Newgen OmniFlow vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Newgen OmniFlow
Ranking in Business Process Management (BPM)
33rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Studio Creatio
Ranking in Business Process Management (BPM)
19th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
Rapid Application Development Software (20th), Low-Code Development Platforms (18th), Business Orchestration and Automation Technologies (29th)
 

Mindshare comparison

As of June 2026, in the Business Process Management (BPM) category, the mindshare of Newgen OmniFlow is 1.0%, up from 0.7% compared to the previous year. The mindshare of Studio Creatio is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Studio Creatio1.2%
Newgen OmniFlow1.0%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.
BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is very cost effective and very flexible."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"The most valuable feature is the flexibility in using it."
"Good for static workflows, and the customer support team is proactive and accommodating."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"To have the ability to truly customize and build every internal process just the way our organization prefers."
"We recommend this solution to all our customers because of its functionalities and potential."
"The scalability of Studio Creatio is commendable, and I would rate it eight out of 10."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"The best feature Studio Creatio offers is its no-code functionality."
"The solution is very good, very stable, and is being continuously improved with new versions every two months."
 

Cons

"From what I have seen so far, this system is too hardcoded and inflexible."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes."
"I would like to see more automated analytics built into the solution."
"In terms of stability, like every product, it has its issues."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"Numerous options can make implementation confusing."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"The mobile version of the solution could be improved. It's hard to customize it."
"The documentation must be more technical."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process."
"On the other hand, when you are implementing the solution, we can't get enough support from the vendor."
"It would be great if the product included a process design tool like Visio inside Process Designer."
 

Pricing and Cost Advice

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"The price of Newgen OmniFlow is priced reasonably."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"There is a license required for this solution."
"It is fairly competitive."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"The tool is reasonably priced."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Import And Exporter
10%
Outsourcing Company
10%
Comms Service Provider
10%
Construction Company
14%
Financial Services Firm
12%
Comms Service Provider
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
What is your experience regarding pricing and costs for Studio Creatio?
My experience with pricing, setup cost, and licensing for Studio Creatio is that it is average around the world. Compared to the competition, Studio Creatio is still in the average line because the...
What needs improvement with Studio Creatio?
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example...
What is your primary use case for Studio Creatio?
My main use case for Studio Creatio is defining values and creating automated workflows, with a focus on customization and configuration of the environment based on business needs. A specific examp...
 

Also Known As

OmniFlow
No data available
 

Overview

 

Sample Customers

Rak Bank, Bank Dhofar
Rangel Logistics Solutions
Find out what your peers are saying about Newgen OmniFlow vs. Studio Creatio and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.