Pega Platform and NewgenONE Digital Transformation Platform compete in enhancing business processes through digital transformation. Pega Platform tends to have an upper hand due to its ease of use and customer support, while NewgenONE is noted for its comprehensive features.
Features: Pega Platform is recognized for intelligent automation, robust case management, and low-code development. NewgenONE offers extensive process automation, content services integration, and flexibility across enterprise systems.
Ease of Deployment and Customer Service: Pega Platform emphasizes cloud-supported flexible deployment and proactive customer service, providing smoother implementation and minimizing downtime. NewgenONE provides both cloud-based and on-premises options with reliable support.
Pricing and ROI: Pega Platform is perceived to have moderate setup costs with significant ROI due to efficient automation, whereas NewgenONE, with potentially higher initial costs, delivers competitive ROI through its comprehensive features providing long-term value.
| Product | Market Share (%) |
|---|---|
| Pega Platform | 5.1% |
| NewgenONE Digital Transformation Platform | 0.9% |
| Other | 94.0% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 15 |
| Large Enterprise | 69 |
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A unified, cloud-based platform, with a robust integration ecosystem, for automating end-to-end business processes and comprehensively managing content and communications
Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.
Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.
What are the key features of Pega Platform?
What benefits and ROI should users expect?
In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.
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