Appian vs NewgenONE Digital Transformation Platform comparison

Appian and Newgen are both solutions in the Low-Code Development Platforms category. Appian is ranked #7 with an average rating of 7.7, while Newgen is ranked #31 with an average rating of 6.0. Additionally, 95% of Appian users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

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Executive SummaryUpdated on Jan 25, 2026

Appian and NewgenONE Digital Transformation Platform compete in digital transformation. Appian has an advantage in customer satisfaction with pricing and support, while NewgenONE stands out due to its feature-rich offerings, which many find justify its cost.

Features: Appian includes robust process automation capabilities, low-code development, and seamless integration with existing systems. NewgenONE focuses on comprehensive content and process management, strong document management features, and supports complex workflows.

Ease of Deployment and Customer Service: Appian offers a straightforward deployment process and extensive support services. NewgenONE may require more customization but benefits from targeted customer support for complex setups.

Pricing and ROI: Appian has higher upfront costs but delivers quick ROI due to streamlined deployment and efficient process automation. NewgenONE, with lower initial investment, provides significant ROI over time through its feature set and customization capabilities.

To learn more, read our detailed Low-Code Development Platforms Report (Updated: May 2026).

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May 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Shad Bhowmik

Finance Specialist at a government with 5,001-10,000 employees

Automated remittance workflows have boosted speed and accuracy but still need geo-tagging improvements

Remittance is a crucial part of my integral operation, so any disruption would majorly impact our clients. After switching to Appian, we never faced any disruption as it is reliable and we can generate data at any point in time, quite faster than other tools in my personal opinion. Regulators can ask for data from us at any time, and with Appian, we download data from our Appian tools to share it with them whenever they ask. I would share a real-life example: a customer's transaction processed more than a year ago. Suddenly the customer came back asking for all the details. In our previous tool, it was quite difficult to generate transaction details from over a year ago; however, while using Appian, we can pull up data using different key search fields, such as a customer's cell phone number, remittance tracking number, or MT103 reference number. We shared it with the customer instantly, and the customer was surprised we could provide all the details in such a short time. It added reputational value for our organization, thanks to Appian.You have pointed out two major things: time-saving and reduction of error, which are key points while processing remittance. Previously, while using another tool, it was quite time-consuming to process remittance, but after switching to Appian, it can extract data from MT103, eliminating the need for manual data entry. The process has become fully automated. Previously we could process only five to ten transactions within an hour, but now, after switching to Appian, we can process about 100 transactions in an hour, making it 10 times faster. In terms of error detection, since Appian extracts data from MT103, the extraction rate is quite good, and the error rate is negligible, lower than 0.001%. We can share accurate, error-free data with the regulator, which is essential for us. Appian benefits us significantly. After receiving an MT103, we check what the remitter is, the amount, if it is under threshold for processing, and if it is from a high-priority remitter or client. Since Appian extracts data from MT103 messages and identifies top-level clients from the database, it can notify us to process their transactions with priority. Due to automated data extraction, there are fewer instances of error. In our previous tool, we reported regulatory data to the central bank manually and often received complaints about invalid purpose codes due to manual data entry. Appian handles this automatically, and after switching, our error rate has dropped significantly, resulting in positive feedback from the Central Bank of Bangladesh regarding our reduced error rates. This has greatly enhanced our organization's reputation. Appian is fully on-premises, and we have our own system.

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reviewer2445606

Director - Group IT & Principal Architect at a financial services firm with 10,001+ employees

Automated process efficiency enhanced with improved setup simplicity

I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently NewgenONE has helped to automate repetitive manual tasks and data inputs, reducing the need for user intervention. It is good because it automates…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are able to sell it very easily compared to its competitors. Another piece is the stability part. The third piece is something which is the customer experience: The ease to work with it. The Automation Anywhere, as a partner, is very easy to work with. They are there when you need them, whether you are in the initial journey of automation, you are figuring out what is the right opportunity, or whether you are in the journey of deploying the bot or support. They are there with you at each of those stages."

"Workflow automation has helped a lot with cost reduction, greater accuracy, and delivery speed."

"With this innovative tool's automation, it is very dynamic, easy to develop, and deliver results quickly."

"The product has saved us a lot of time by reducing manually tasks, like entering data into Excel."

"For people looking for my recommendation for an automation product, I definitely would recommend Automation Anywhere instead of going for a more orthodox or older technology."

"Automation Anywhere is stable."

"The overall usefulness of Automation Anywhere is the most valuable aspect of the solution."

"For the cash and bank reconciliation, we brought down amount of days it takes to do the reconciling and announcing the results; previously, it took 10 to 15 days, now it takes two days."

More Automation Anywhere pros

"There is no need to worry about vulnerabilities in the system, because Appian built a secure system."

"We used this solution for the digitalization of all our legal processes, as it has very flexible adaptation and the ability to save and automate processes."

"With low-code, we don't need a lot of coding, and then from the plumbing perspective, there is a complete CI/CD pipeline that exists within Appian that can be leveraged for open deployment."

"Appian has greatly improved how quickly we are able to build and deploy technology solutions for our business partners."

"The most beneficial aspect of Appian is its data management capabilities and the process engine in general."

"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."

"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."

"This is the most complete solution of its kind, dealing with BPM and RPA, AI, case management, and document processing."

More Appian pros

"NewgenONE's document management and workflow approach tools are very useful."

Cons

"The version that I used (10.3) was not that stable. It easily crashed in-between processes."

"We have found that the passwords are not very stable in terms of their accuracy. We could only get 70 percent accuracy in these cases. Our clients require more accurate results. We are working toward this."

"Some things that I do not see as of today are interactive chat or video interface."

"Setup and deployment of this product could be difficult for those without experience. These processes should be made easier."

"I had an issue lasting for the better part of three years, and it was quite severe."

"The AA portal should not give us pop-ups every time a bot agent is updated."

"Their Community Edition is awful. Every second day, it will fail. It will become corrupt."

"20 percent of the bots need to supervised because sometimes errors occur during the run. Most of the errors that I have encountered have been because the object cloning did not capture the buttons properly."

More Automation Anywhere cons

"I think Appian could improve by adding its own native GenAI and agentic capabilities."

"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."

"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."

"The UI of the application has been completely overhauled within the past couple years, but the tools for developing the new interface have not yet been updated."

"The UI of Appian is more internal."

"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."

"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."

"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."

More Appian cons

"Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users."

Pricing and Cost Advice

"It is the most economically friendly and it provides you with a lot of functions."

"The pricing is reasonable and one can achieve ROI faster when compared to other tools."

"The licensing cost is approximately $4,000 USD, which is a seed license."

"The starting price, which is a one-off fee is a bit high and this may deter mid and small-sized companies from acquiring and decide to shun the platform."

"I believe it is $10,000 for Bot Creator."

"In terms of pricing, this is a good product."

"This is a value for the money product."

"They're very flexible around pricing and licensing."

More Automation Anywhere pricing and cost advice

"It's good value for the price."

"The price of this solution is a little high here in Mongolia."

"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."

"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."

"The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."

"I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product."

"Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."

"It is fully managed, and I don't believe there are any additional expenses."

More Appian pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

12%

Construction Company

11%

Computer Software Company

Financial Services Firm

19%

Manufacturing Company

Government

Computer Software Company

Import And Exporter

29%

Construction Company

16%

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	154
Midsize Enterprise	82
Large Enterprise	536

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	9
Large Enterprise	46

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...

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Is Appian a suitable solution for beginners who have no additional preparation?

Appian is actually pretty big on educating its users, including with courses that reward you with certifications. The...

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Is it easy to set up Appian or did you have to resort to professional help?

We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in i...

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What needs improvement with NewgenONE Digital Transformation Platform?

Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users. Even wh...

See all answers

What is your primary use case for NewgenONE Digital Transformation Platform?

I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automa...

See all answers

What advice do you have for others considering NewgenONE Digital Transformation Platform?

NewgenONE works well for business process automation (BPA) and suits specific work for the BFS side. However, it requ...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 13% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 7% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

Pega Platform vs Automation Anywhere

Compared 2% of the time

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Camunda vs Appian

Compared 7% of the time

Pega Platform vs Appian

Compared 7% of the time

ServiceNow vs Appian

Compared 5% of the time

IBM BPM vs Appian

Compared 5% of the time

Informatica Intelligent Data Management Cloud (IDMC) vs Appian

Compared 2% of the time

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Pega Platform vs NewgenONE Digital Transformation Platform

Compared 27% of the time

OutSystems vs NewgenONE Digital Transformation Platform

Compared 27% of the time

Salesforce Platform vs NewgenONE Digital Transformation Platform

Compared 13% of the time

KiSSFLOW vs NewgenONE Digital Transformation Platform

Compared 12% of the time

Temenos Quantum vs NewgenONE Digital Transformation Platform

Compared 7% of the time

More NewgenONE Digital Transformation Platform Competitors

Product Reports

Buyer's Guide

Automation Anywhere

June 2026

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Buyer's Guide

Appian

June 2026

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Buyer's Guide

Low-Code Development Platforms

May 2026

NewgenONE Digital Transformation Platform report

Download NewgenONE Digital Transformation Platform product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS

No data available

Interactive Demo

Automation Anywhere

Demo not available

Appian

Demo not available

Newgen

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Appian provides AI automation for critical processes. The platform orchestrates AI agents, people, and systems within unified, governed workflows, giving AI the structure, data, and controls required for reliable enterprise value. The result is end-to-end automation that replaces fragmented manual work at scale.

Appian

NewgenONE Digital Transformation Platform streamlines business processes through automation and integration, empowering organizations with enhanced decision-making and operational efficiency.

NewgenONE provides businesses with a comprehensive digital transformation framework that delivers adaptive automation and seamless integration capabilities. Tailored for enhancing operational workflows, it supports a myriad of use cases by unifying content, processes, and communication channels. This cohesive platform enhances productivity and drives innovation by leveraging intelligent tools, thus catering to industry-specific requirements with agility and precision.

What Key Features Define NewgenONE?

Process Automation: Automates workflows for increased efficiency and accuracy.
Content Management: Centralizes content storage and retrieval for easy access.
Integration Solutions: Facilitates seamless system integration with existing IT infrastructures.
Multi-Channel Communication: Enhances customer interaction across diverse channels.

What Benefits and ROI Should Users Look For?

Increased Efficiency: Achieve faster process completion times.
Enhanced Collaboration: Improved teamwork through centralized data access.
Cost Reduction: Minimized operational expenditure via automation.
Scalability: Easy adaptation to business growth without significant investment.

In industries like finance and healthcare, NewgenONE is implemented to streamline documentation and customer service processes, driving compliance and enhancing user engagement with tailored solutions for sector-specific challenges.

Newgen

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee

BNB Bank, National Commercial Bank Jamaica, United Bank, Tokio Marine HCC

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