Appian vs NewgenONE Digital Transformation Platform comparison

Why PeerSpot?

Appian and Newgen are both solutions in the Low-Code Development Platforms category. Appian is ranked #8 with an average rating of 7.7, while Newgen is ranked #37. Additionally, 96% of Appian users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 25, 2026

Appian and NewgenONE Digital Transformation Platform compete in digital transformation. Appian has an advantage in customer satisfaction with pricing and support, while NewgenONE stands out due to its feature-rich offerings, which many find justify its cost.

Features: Appian includes robust process automation capabilities, low-code development, and seamless integration with existing systems. NewgenONE focuses on comprehensive content and process management, strong document management features, and supports complex workflows.

Ease of Deployment and Customer Service: Appian offers a straightforward deployment process and extensive support services. NewgenONE may require more customization but benefits from targeted customer support for complex setups.

Pricing and ROI: Appian has higher upfront costs but delivers quick ROI due to streamlined deployment and efficient process automation. NewgenONE, with lower initial investment, provides significant ROI over time through its feature set and customization capabilities.

To learn more, read our detailed Low-Code Development Platforms Report (Updated: October 2026).

Buyer's Guide

Low-Code Development Platforms

October 2026

Download the complete report

Helped 920,929 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

Read full review

Shad Bhowmik

Finance Specialist at a government with 5,001-10,000 employees

Automated remittance workflows have boosted speed and accuracy but still need geo-tagging improvements

Remittance is a crucial part of my integral operation, so any disruption would majorly impact our clients. After switching to Appian, we never faced any disruption as it is reliable and we can generate data at any point in time, quite faster than other tools in my personal opinion. Regulators can ask for data from us at any time, and with Appian, we download data from our Appian tools to share it with them whenever they ask. I would share a real-life example: a customer's transaction processed more than a year ago. Suddenly the customer came back asking for all the details. In our previous tool, it was quite difficult to generate transaction details from over a year ago; however, while using Appian, we can pull up data using different key search fields, such as a customer's cell phone number, remittance tracking number, or MT103 reference number. We shared it with the customer instantly, and the customer was surprised we could provide all the details in such a short time. It added reputational value for our organization, thanks to Appian.You have pointed out two major things: time-saving and reduction of error, which are key points while processing remittance. Previously, while using another tool, it was quite time-consuming to process remittance, but after switching to Appian, it can extract data from MT103, eliminating the need for manual data entry. The process has become fully automated. Previously we could process only five to ten transactions within an hour, but now, after switching to Appian, we can process about 100 transactions in an hour, making it 10 times faster. In terms of error detection, since Appian extracts data from MT103, the extraction rate is quite good, and the error rate is negligible, lower than 0.001%. We can share accurate, error-free data with the regulator, which is essential for us. Appian benefits us significantly. After receiving an MT103, we check what the remitter is, the amount, if it is under threshold for processing, and if it is from a high-priority remitter or client. Since Appian extracts data from MT103 messages and identifies top-level clients from the database, it can notify us to process their transactions with priority. Due to automated data extraction, there are fewer instances of error. In our previous tool, we reported regulatory data to the central bank manually and often received complaints about invalid purpose codes due to manual data entry. Appian handles this automatically, and after switching, our error rate has dropped significantly, resulting in positive feedback from the Central Bank of Bangladesh regarding our reduced error rates. This has greatly enhanced our organization's reputation. Appian is fully on-premises, and we have our own system.

Read full review

reviewer2445606

Director - Group IT & Principal Architect at a financial services firm with 10,001+ employees

Automated process efficiency enhanced with improved setup simplicity

I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently NewgenONE has helped to automate repetitive manual tasks and data inputs, reducing the need for user intervention. It is good because it automates…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Control Room is the most valuable feature. This is where I can schedule a task. It runs 24/7, so it's a great feature that I love. If we are not in office, we can schedule something and leave, then the bot will run at the scheduled time."

"In Automation Anywhere we liked the drag-and-drop and easily stitching the recording of mouse control and keyboard controls."

"The return on investment we see from Automation Anywhere is significant; particularly, the FTE savings represent a big return."

"We have been able to reduce the amount of repetitive tasks completed by operations, allowing individuals to move onto tasks which cannot yet be automated."

"Business process automation has improved the efficiency and accuracy of processes and reduced manual efforts which can be utilized in value addition for the firm."

"One good thing in A2019 is that all products of Automation Anywhere, like IQBOT services, Meta Bot Designer, Discovery Bot, and Control room are all together in one product which is very effective for any business team."

"I like all of the features, especially the MetaBot, REST API, and SAP DLL."

"It helps to improve and optimize processes. It eliminates some of the manual tasks, so we can save costs."

More Automation Anywhere pros

"The technical support for Appian rates as 10 out of 10 because they have a great support team."

"With low-code, we don't need a lot of coding, and then from the plumbing perspective, there is a complete CI/CD pipeline that exists within Appian that can be leveraged for open deployment."

"When you consider the capability, what it can do, consider the price, consider the different advantages that it has, I think it's a superior product."

"Being able to model requirements in BPMN 2.0, get agreement from business and IT, and then have Appian BPMN 2.0 compliant engine execute the diagram has created executable requirements and speeds up the SDLC process greatly."

"We used this solution for the digitalization of all our legal processes, as it has very flexible adaptation and the ability to save and automate processes."

"Where Appian stood out was the full stack integration."

"The most valuable features of Appian are workflow management and the ease with which you can build the UI."

"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."

More Appian pros

"NewgenONE's document management and workflow approach tools are very useful."

Cons

"The stability of this solution depends on the processes, but I think that there is room for improvement in this regard."

"We had a major issue when it came to single sign-on. We couldn't get it working. There was a bug in Automation Anywhere that eventually got solved just a few weeks back. However, we have not implemented it. We have had hiccups with the single sign-on, but otherwise it was a smooth setup. We are not using single sign-on because of this bug."

"Automation Anywhere is unable to connect to the database directly."

"Having fewer connection instances would make it more secure, more simple to troubleshoot, and possibly more flexible with the type of applications in use."

"Regarding the UI, once you're in some of the screens there are fixed dialogues. They are a set size, so there's a lot of horizontal scrolls and vertical scrolls."

"I would like them to add OCR features. This would help us deal with unstructured data and we can get more data out of images."

"Automation Anywhere can improve process mining."

"Automation Anywhere's network has room for improvement."

More Automation Anywhere cons

"Appian could be improved by making it a strict, no-code platform with free-built process packs."

"The product’s pricing could be improved from the developers' perspective."

"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."

"It is also not easy to learn. Training tutorials could be improved."

"I'd like to see business rules management included as part of the solution."

"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."

"Initially, it works fine, but going forward, you are hitting performance issues whenever you create the views to get the data from the database."

"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."

More Appian cons

"Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users."

Pricing and Cost Advice

"No one is balking at the cost. They are market rates and will change, but no one is saying, "That is ridiculous or impossible." They are saying, "Show me the ROI and prove that the cost is accurate.""

"Automation Anywhere might have a higher upfront cost than some competitors, but its extensive features and seamless integration with other tools can save organizations money in the long run."

"We brought onshore a lot of what we were doing offshore, saving our company close to $20 million."

"The price for Automation Anywhere is reasonable."

"The current pricing for Automation Anywhere seems a little higher compared to competitors Power Automate or UiPath. Automation Anywhere is perceived as pricey due to the support model charges ranging from 20% to 30% based on the plans."

"I don't agree with the IQ Bot licensing costs, which depends on the consumption of the document rather than per bot or user. This is confusing for me, because most of the cases for us in a possible future scenario, there would be a lot of invalid data to be scanned to get to real data. E.g., we would have to supply approximately 100 pages of scanned data to extract two pages of original data. In these type of cases, the IQ Bot might be a costly venture."

"I think the solution's pricing is reasonable."

"I do not know the price, but I am told that it is cheaper than UiPath."

More Automation Anywhere pricing and cost advice

"I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers."

"I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product."

"The pricing can be a little confusing to customers."

"The license is not very cheap. It's on the expensive side."

"The cost depends on the number of users, although I recommend taking an unlimited license."

"The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."

"Licensing of Appian is less expensive when compared to other BPMs in the market."

"It is expensive, but powerful. I would recommend comparing against cheaper licensing products and open source."

More Appian pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Low-Code Development Platforms solutions are best for your needs.

See recommendations

920,929 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Financial Services Firm

17%

Outsourcing Company

Manufacturing Company

Government

Import And Exporter

23%

Construction Company

17%

Comms Service Provider

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	565

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	9
Large Enterprise	47

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

See all answers

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...

See all answers

Is Appian a suitable solution for beginners who have no additional preparation?

Appian is actually pretty big on educating its users, including with courses that reward you with certifications. The...

See all answers

Is it easy to set up Appian or did you have to resort to professional help?

We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in i...

See all answers

Ask a question

Earn 20 points

Comparisons

UiPath Platform vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 5% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Celonis vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

Camunda vs Appian

Compared 8% of the time

Pega Platform vs Appian

Compared 6% of the time

IBM BPM vs Appian

Compared 4% of the time

ServiceNow vs Appian

Compared 4% of the time

Microsoft Power Apps vs Appian

Compared 2% of the time

More Appian Competitors

Pega Platform vs NewgenONE Digital Transformation Platform

Compared 24% of the time

OutSystems vs NewgenONE Digital Transformation Platform

Compared 22% of the time

KiSSFLOW vs NewgenONE Digital Transformation Platform

Compared 12% of the time

Salesforce Platform vs NewgenONE Digital Transformation Platform

Compared 10% of the time

Temenos Quantum vs NewgenONE Digital Transformation Platform

Compared 5% of the time

More NewgenONE Digital Transformation Platform Competitors

Product Reports

Buyer's Guide

Automation Anywhere

November 2026

Download Automation Anywhere product report

Buyer's Guide

Appian

November 2026

Download Appian product report

Buyer's Guide

Low-Code Development Platforms

October 2026

NewgenONE Digital Transformation Platform report

Download NewgenONE Digital Transformation Platform product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS

No data available

Interactive Demo

Automation Anywhere

Demo not available

Appian

Demo not available

Newgen

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Appian provides AI automation for critical processes. The platform orchestrates AI agents, people, and systems within unified, governed workflows, giving AI the structure, data, and controls required for reliable enterprise value. The result is end-to-end automation that replaces fragmented manual work at scale.

Appian

NewgenONE Digital Transformation Platform streamlines business processes through automation and integration, empowering organizations with enhanced decision-making and operational efficiency.

NewgenONE provides businesses with a comprehensive digital transformation framework that delivers adaptive automation and seamless integration capabilities. Tailored for enhancing operational workflows, it supports a myriad of use cases by unifying content, processes, and communication channels. This cohesive platform enhances productivity and drives innovation by leveraging intelligent tools, thus catering to industry-specific requirements with agility and precision.

What Key Features Define NewgenONE?

Process Automation: Automates workflows for increased efficiency and accuracy.
Content Management: Centralizes content storage and retrieval for easy access.
Integration Solutions: Facilitates seamless system integration with existing IT infrastructures.
Multi-Channel Communication: Enhances customer interaction across diverse channels.

What Benefits and ROI Should Users Look For?

Increased Efficiency: Achieve faster process completion times.
Enhanced Collaboration: Improved teamwork through centralized data access.
Cost Reduction: Minimized operational expenditure via automation.
Scalability: Easy adaptation to business growth without significant investment.

In industries like finance and healthcare, NewgenONE is implemented to streamline documentation and customer service processes, driving compliance and enhancing user engagement with tailored solutions for sector-specific challenges.

Newgen

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee

BNB Bank, National Commercial Bank Jamaica, United Bank, Tokio Marine HCC

Buyer's Guide

Low-Code Development Platforms

October 2026

Download Free Report

Find out what your peers are saying about Microsoft, Mendix, OutSystems and others in Low-Code Development Platforms. Updated: October 2026.

DOWNLOAD NOW

920,929 professionals have used our research since 2012.

See our list of best Low-Code Development Platforms vendors and best Business Orchestration and Automation Technologies vendors.

We monitor all Low-Code Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.