Appian vs NewgenONE Digital Transformation Platform comparison

Why PeerSpot?

Appian and Newgen are both solutions in the Low-Code Development Platforms category. Appian is ranked #9 with an average rating of 7.7, while Newgen is ranked #30 with an average rating of 6.0. Additionally, 95% of Appian users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

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Executive SummaryUpdated on Jan 25, 2026

Appian and NewgenONE Digital Transformation Platform compete in digital transformation. Appian has an advantage in customer satisfaction with pricing and support, while NewgenONE stands out due to its feature-rich offerings, which many find justify its cost.

Features: Appian includes robust process automation capabilities, low-code development, and seamless integration with existing systems. NewgenONE focuses on comprehensive content and process management, strong document management features, and supports complex workflows.

Ease of Deployment and Customer Service: Appian offers a straightforward deployment process and extensive support services. NewgenONE may require more customization but benefits from targeted customer support for complex setups.

Pricing and ROI: Appian has higher upfront costs but delivers quick ROI due to streamlined deployment and efficient process automation. NewgenONE, with lower initial investment, provides significant ROI over time through its feature set and customization capabilities.

To learn more, read our detailed Low-Code Development Platforms Report (Updated: September 2026).

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Low-Code Development Platforms

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Shad Bhowmik

Finance Specialist at a government with 5,001-10,000 employees

Automated remittance workflows have boosted speed and accuracy but still need geo-tagging improvements

Remittance is a crucial part of my integral operation, so any disruption would majorly impact our clients. After switching to Appian, we never faced any disruption as it is reliable and we can generate data at any point in time, quite faster than other tools in my personal opinion. Regulators can ask for data from us at any time, and with Appian, we download data from our Appian tools to share it with them whenever they ask. I would share a real-life example: a customer's transaction processed more than a year ago. Suddenly the customer came back asking for all the details. In our previous tool, it was quite difficult to generate transaction details from over a year ago; however, while using Appian, we can pull up data using different key search fields, such as a customer's cell phone number, remittance tracking number, or MT103 reference number. We shared it with the customer instantly, and the customer was surprised we could provide all the details in such a short time. It added reputational value for our organization, thanks to Appian.You have pointed out two major things: time-saving and reduction of error, which are key points while processing remittance. Previously, while using another tool, it was quite time-consuming to process remittance, but after switching to Appian, it can extract data from MT103, eliminating the need for manual data entry. The process has become fully automated. Previously we could process only five to ten transactions within an hour, but now, after switching to Appian, we can process about 100 transactions in an hour, making it 10 times faster. In terms of error detection, since Appian extracts data from MT103, the extraction rate is quite good, and the error rate is negligible, lower than 0.001%. We can share accurate, error-free data with the regulator, which is essential for us. Appian benefits us significantly. After receiving an MT103, we check what the remitter is, the amount, if it is under threshold for processing, and if it is from a high-priority remitter or client. Since Appian extracts data from MT103 messages and identifies top-level clients from the database, it can notify us to process their transactions with priority. Due to automated data extraction, there are fewer instances of error. In our previous tool, we reported regulatory data to the central bank manually and often received complaints about invalid purpose codes due to manual data entry. Appian handles this automatically, and after switching, our error rate has dropped significantly, resulting in positive feedback from the Central Bank of Bangladesh regarding our reduced error rates. This has greatly enhanced our organization's reputation. Appian is fully on-premises, and we have our own system.

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reviewer2445606

Director - Group IT & Principal Architect at a financial services firm with 10,001+ employees

Automated process efficiency enhanced with improved setup simplicity

I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently NewgenONE has helped to automate repetitive manual tasks and data inputs, reducing the need for user intervention. It is good because it automates…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I'm impressed with the scalability. We are able to do changes. We are able to scale from different environments now with the Control Room in version 10 and 11. The scalability is pretty good. It is up to the mark of the other market competitors."

"I really like the Automation Anywhere University website because it has a lot of good documents that you can read to learn about the solution."

"In the finance department, this solution has saved us a lot of money."

"We have solved many problems we had in the past before using Automation Anywhere, mainly we saved a lot of time and money, we reduced and minimized the risk of human errors and got rid of all the manual repetitive tasks so we can focus on the core of our business."

"We have a close relationship with our account manager and technical support. This relationship makes the difference."

"It eliminates redundant work from our offshore team to free up FTEs."

"Our developers love it. It is fairly simple to use. Sometimes, we are able to even bring people on fairly quickly, like interns, and have them use the software. Then, we are able to see some real benefit out of it fairly quickly."

"The flexibility: If there is anything the tool cannot do, we have the ability to make a MetaBot to achieve that functionality. The overall flexibility of the tool makes it very useful for us in our landscape."

More Automation Anywhere pros

"It reduces development time in half making us more efficient."

"The process models provide self-documenting systems."

"The tech support is quite good."

"The application is mobile-friendly, allowing me to use it across any device, whether mobile, laptop, or desktop."

"When it comes to speed of development, system integrations, BMPS workflows, and digitization of manual processes, Appian is possibly the best choice there is."

"Using this solution allows us to have faster testing on multiple devices."

"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."

"Appian also has very flexible local integration."

More Appian pros

"NewgenONE's document management and workflow approach tools are very useful."

Cons

"Because we are very new to our process, so we're still sort of working through it."

"Excel functionalities, the macro interface can be improved in the next release of RPA platform Automation Anywhere. Functionalities such as maneuvering on the excel worksheets, increased capability to manipulate formulae, and other Excel functionalities will give Automation Anywhere and edge in the RPA platform category since most financial applications use a lot of Excel and macro sheets for their calculations and postings."

"The solution is costly and the licensing is very confusing."

"From an IT perspective, we had too many issues and headaches."

"I would like more with OCR and data capture."

"In the debugging mode, it writes all the logs to text files, but it doesn't ever clean them up."

"IQ Bot requires a significant improvement for its data detection and data retention, mainly from the previously trained documents: regarding the document's format, layout, data contained within the document, the type of data that needs to be extracted."

"Automation Anywhere can be improved by addressing the server issues we occasionally encounter when running the bot on the runner."

More Automation Anywhere cons

"Appian's technical support could improve, especially their response turnaround."

"Appian could improve their customer-facing initiatives."

"The tool itself is pretty good, but the main area that we struggled with was the backend. The frontend development is really good, but the backend modeling can be streamlined a little bit. There are good integrations, but tying them through the data layer and then up into the frontend could be improved a little bit. It does read/write on the data source, and you can configure it to just write or just read, but there is a little bit of work involved."

"I wouldn't say their response time is long, but it could be quicker."

"On a scale of 1 to 10, I would rate Appian a 7.5."

"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."

"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."

"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."

More Appian cons

"Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users."

Pricing and Cost Advice

"We have established a CoE and we take our bot opportunities based on their ROIs. The best ROI opportunity goes to development first. Our ROI opportunities are compliance, profitable growth, productivity enhancements, productivity gains, number of hours the productivity saved, and resources not available that the work can be done by the bot. However, the single most important criteria that we use to measure ROI is how much time does the bot cut down from an analyst's work, as this has the best ROI. E.g., if an analyst is spending a 100 hours of work that a bot can do in one hour, we calculate the 99 hours saved as ROI."

"Licensing for Automation Anywhere (AA) is paid on a yearly basis. Out of all the RPA tools, it has the most value for money, e.g. what you pay is what you get."

"Our costs are approximately between $5,000 to $10,000 per license."

"We have saved time and money using this solution."

"We only deal in annual licenses. There are no pay-as-you-go licenses."

"The pricing is fair. My company is part of a big organization, so the pricing is very advantageous."

"Although the initial implementation cost of Automation Anywhere is relatively high compared to other options, its annual subscription cost is lower than UiPath's, which has the opposite pricing structure."

"Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running."

More Automation Anywhere pricing and cost advice

"We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads."

"It is fully managed, and I don't believe there are any additional expenses."

"The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises."

"The cost is a bit higher than other low-code competitors, OutSystems and Mendix. The price needs to be more competitive."

"The cost depends on the number of users, although I recommend taking an unlimited license."

"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."

"The license is not very cheap. It's on the expensive side."

"Licensing of Appian is less expensive when compared to other BPMs in the market."

More Appian pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

10%

Financial Services Firm

17%

Outsourcing Company

Manufacturing Company

Government

Import And Exporter

23%

Construction Company

17%

Comms Service Provider

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	82
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	9
Large Enterprise	46

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...

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Is Appian a suitable solution for beginners who have no additional preparation?

Appian is actually pretty big on educating its users, including with courses that reward you with certifications. The...

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Is it easy to set up Appian or did you have to resort to professional help?

We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in i...

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What needs improvement with NewgenONE Digital Transformation Platform?

Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users. Even wh...

See all answers

What is your primary use case for NewgenONE Digital Transformation Platform?

I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automa...

See all answers

What advice do you have for others considering NewgenONE Digital Transformation Platform?

NewgenONE works well for business process automation (BPA) and suits specific work for the BFS side. However, it requ...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 5% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

Camunda vs Appian

Compared 8% of the time

Pega Platform vs Appian

Compared 6% of the time

IBM BPM vs Appian

Compared 4% of the time

ServiceNow vs Appian

Compared 4% of the time

SS&C Blue Prism vs Appian

Compared 2% of the time

More Appian Competitors

Pega Platform vs NewgenONE Digital Transformation Platform

Compared 24% of the time

OutSystems vs NewgenONE Digital Transformation Platform

Compared 23% of the time

KiSSFLOW vs NewgenONE Digital Transformation Platform

Compared 12% of the time

Salesforce Platform vs NewgenONE Digital Transformation Platform

Compared 10% of the time

Temenos Quantum vs NewgenONE Digital Transformation Platform

Compared 6% of the time

More NewgenONE Digital Transformation Platform Competitors

Product Reports

Buyer's Guide

Automation Anywhere

September 2026

Download Automation Anywhere product report

Buyer's Guide

Appian

September 2026

Download Appian product report

Buyer's Guide

Low-Code Development Platforms

September 2026

NewgenONE Digital Transformation Platform report

Download NewgenONE Digital Transformation Platform product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS

No data available

Interactive Demo

Automation Anywhere

Demo not available

Appian

Demo not available

Newgen

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Appian provides AI automation for critical processes. The platform orchestrates AI agents, people, and systems within unified, governed workflows, giving AI the structure, data, and controls required for reliable enterprise value. The result is end-to-end automation that replaces fragmented manual work at scale.

Appian

NewgenONE Digital Transformation Platform streamlines business processes through automation and integration, empowering organizations with enhanced decision-making and operational efficiency.

NewgenONE provides businesses with a comprehensive digital transformation framework that delivers adaptive automation and seamless integration capabilities. Tailored for enhancing operational workflows, it supports a myriad of use cases by unifying content, processes, and communication channels. This cohesive platform enhances productivity and drives innovation by leveraging intelligent tools, thus catering to industry-specific requirements with agility and precision.

What Key Features Define NewgenONE?

Process Automation: Automates workflows for increased efficiency and accuracy.
Content Management: Centralizes content storage and retrieval for easy access.
Integration Solutions: Facilitates seamless system integration with existing IT infrastructures.
Multi-Channel Communication: Enhances customer interaction across diverse channels.

What Benefits and ROI Should Users Look For?

Increased Efficiency: Achieve faster process completion times.
Enhanced Collaboration: Improved teamwork through centralized data access.
Cost Reduction: Minimized operational expenditure via automation.
Scalability: Easy adaptation to business growth without significant investment.

In industries like finance and healthcare, NewgenONE is implemented to streamline documentation and customer service processes, driving compliance and enhancing user engagement with tailored solutions for sector-specific challenges.

Newgen

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee

BNB Bank, National Commercial Bank Jamaica, United Bank, Tokio Marine HCC

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September 2026

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