Nexthink and Splunk Observability Cloud are competitors in the IT monitoring and analytics category. Based on feature comparison, Splunk may have an edge due to its comprehensive data monitoring and broad integration capabilities.
Features: Nexthink offers features like Digital Experience Scores, campaign integrations, and real-time device performance metrics. It also provides APIs for automation and intuitive dashboards. Splunk Observability Cloud provides comprehensive data monitoring with customizable dashboards, real-time problem identification, and diverse integrations, highlighting its broad network observability.
Room for Improvement: Nexthink should enhance IoT support, cloud integration, and reduce reliance on coding skills with more automated solutions. Better documentation and training resources are also advisable. Splunk Observability Cloud needs to improve integration with other tools, notably Azure support, reduce high costs, and advance its AI features and dashboard customization.
Ease of Deployment and Customer Service: Nexthink is praised for its smooth on-premises and public cloud deployment and responsive technical support, although improvements in first-level assistance are needed. Splunk Observability Cloud offers hybrid deployment options with reliable customer service but could enhance integration and support for more seamless deployment.
Pricing and ROI: Nexthink's dynamic pricing model provides substantial ROI through proactive monitoring but may be costly for smaller organizations. Splunk Observability Cloud is perceived as expensive but justified by its robust capabilities, offering detailed insights advantageous in complex environments, although pricing remains a contentious issue.
| Product | Market Share (%) |
|---|---|
| Nexthink | 19.2% |
| Splunk Observability Cloud | 4.9% |
| Other | 75.9% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 19 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 10 |
| Large Enterprise | 50 |
Nexthink is a software solution company that focuses on helping IT workplaces by providing revolutionary insights into employees’ daily technology experiences. Nexthink offers IT departments a unique combination of automation, real-time analytics, and employee feedback. In order for IT departments to tell how employees use their services and how those services influence their productivity, Nexthink delivers a Digital Employee Experience Management platform. IT teams can now proactively measure and manage the digital employee experience.
Nexthink is closing the widening and costly visibility gap by freeing up IT teams to advance from reactive problem-solving to proactive optimization. By providing real-time visibility into the technology that employees use, the support process is streamlined through powerful automation capabilities, which will lead to improved employee engagement, no matter where they work.
About the Nexthink Experience
Nexthink aims to eliminate the barriers to a better digital experience by accelerating innovation across all endpoints. How does Nexthink work?\
Reviews from Real Users
Nexthink is a leading solution in digital employee experience management software because it gives valuable advice and actionable steps into employees’ daily experiences.
A tech specialist at a tech services company writes, "The initial setup is very simple."
A second-level support team leader at a consultancy agency notes, "The solution’s visualizations are very good. It's very easy to use them... We can give our senior managers, our directors, and our partners a dashboard at a very high level. They can very easily start to drill down by clicking through the dashboard and find stuff that doesn't look right. And our technical teams can use the same thing to identify problems in specific locations."
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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