


Nintex Process Platform and UiPath Orchestrator compete in the automation software category. Based on features, UiPath has the upper hand with superior central management and task automation capabilities.
Features: Nintex Process Platform is praised for its advanced workflow capabilities, including SmartObjects, SmartForms, and robust integrations with SharePoint, enabling extensive automation without coding. It allows easy web form development and quick deployment readiness. UiPath Orchestrator stands out in centralized bot management, task scheduling, and robust reporting, providing a user-friendly interface for managing attended and unattended bots, ensuring process compliance and efficiency.
Room for Improvement: Nintex Process Platform could enhance error reporting, reduce server intensity, and improve integration with non-SharePoint systems. Its licensing costs and lack of AI integration are also concerns. UiPath Orchestrator could improve exception handling automation, UI enhancements, and pricing. Improving dashboard features and adding direct integrations with third-party applications like SAP and Salesforce would strengthen its offerings.
Ease of Deployment and Customer Service: Nintex Process Platform offers both on-premises and cloud deployment options, providing 24/7 global support, though support can be slow, requiring escalation. UiPath Orchestrator emphasizes ease of cloud deployment, with varied support quality, but reliable contacts can enhance customer experience. Nintex is notable for streamlined customer support, while UiPath has room for improvement in technical service.
Pricing and ROI: Nintex Process Platform is perceived as expensive but delivers significant ROI through time savings and workflow efficiency. Its shift to a consumption-based licensing model offers flexibility. UiPath Orchestrator is priced higher with extra costs for advanced features, yet offers competitive pricing for larger organizations through bundled cloud offerings. Both platforms promise notable ROI via automation efficiencies, warranting careful evaluation of pricing structures.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
The impact of UiPath Orchestrator's analytics on the decision-making process is important because it shortens the decision-making time, which helps customers.
Their response is prompt, exemplifying how support should be.
They are very quick to respond depending on the issue's severity.
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
I found the support to be excellent with immediate responses whenever I open a ticket.
Their support teams are not sufficiently qualified to support us in our needs.
It's on the better side, but still has room for improvement in the speed of response.
I can give customer service an eight out of ten, though sometimes I find difficulties and have trouble finding support.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
The solution's flexibility in integration and scheduling across different environments suggests good scalability.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Being on the new version, there's been zero downtime.
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
The solution is stable and integrated well with other systems.
We usually install UiPath on-premises, and then we proceed with web application automations, which has been easy.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
A major improvement would be the integration of AI to help us accomplish various tasks.
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
If we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string.
Additionally, the deployment process should be easier.
I would prefer if the tool was more intuitive and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.
UiPath Orchestrator setup is easy, but the settings could be made easier for other people to understand.
I am interested in seeing more features like document understanding and AI integration.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
Nintex Process Platform is expensive.
The pricing of UiPath Orchestrator is a bit high.
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are entering the market, which are much cheaper, and sometimes we cannot retain customers because of this.
It would be beneficial for UiPath to further refine pricing, setup costs, and licensing by making their tool more intuitive and simplifying complex functionalities.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
We use Nintex Process Platform for process automation.
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
The centralized nature of UiPath Orchestrator provides a seamless experience for managing automation processes.
Compared to UiPath, there are many packages available to make automation easier, which is why I find UiPath to be the best.
We use UiPath Orchestrator to connect with different applications, extract and analyze data by specific criteria, and send emails.
| Product | Market Share (%) |
|---|---|
| JAMS | 2.6% |
| UiPath Orchestrator | 1.1% |
| Nintex Process Platform | 0.6% |
| Other | 95.7% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 8 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 8 |
| Large Enterprise | 20 |
JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.
Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.
What are JAMS's key features?In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.
Nintex Process Platform offers no/low-code development with system integrations and efficient workflow management, ideal for complex business processes. It's known for its scalable workflows, data management through SmartObjects, and a user-friendly visual designer.
Nintex Process Platform enables organizations to automate processes with ease, supporting electronic forms, digital transformation, and seamless department collaboration. Users on SharePoint and other integrated systems leverage its extensive workflow capabilities for approvals, onboarding, and information capture. While its current framework might benefit from performance enhancements and improved management console usability, it remains a strong choice for providing scalable solutions across industries.
What are the key features of Nintex Process Platform?Companies in sectors like government, HR, and financial services implement Nintex Process Platform for its ability to streamline and connect internal processes. It supports approval workflows, notifications, and data capturing, proving its versatility for diverse business needs. However, challenges with document conversion, performance, and cloud feature parity suggest room for enhancements, particularly in industries handling complex workflows.
UiPath Orchestrator offers a centralized platform for managing robotic process automation tasks, featuring advanced scheduling, integration capabilities, and robust monitoring to enhance workflow efficiency across environments.
UiPath Orchestrator provides a comprehensive suite of tools for automating workflows, centralizing data management, and ensuring security compliance. Known for its ease of use, it helps businesses schedule robots, handle reports, and monitor logs centrally. It facilitates task deployment across diverse environments, simplifies document understanding, process automation, and provides insights into bot activities. While installation and complexity are areas for improvement, Orchestrator remains integral in sectors like finance, telecom, and healthcare.
What features does UiPath Orchestrator provide?Organizations leverage UiPath Orchestrator for automating workflows such as website processes and supply chain management. In industries like finance and healthcare, it is used for provisioning and data entry. It provides a framework to configure machines, create templates, and manage resources, driving efficiency and innovation.
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