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Norton Security Premium [EOL] vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Endpoint Protection Platform (EPP) (26th), Security Incident Response (4th), Endpoint Detection and Response (EDR) (28th), Ransomware Protection (8th)
 

Featured Reviews

RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…
PM
CTO at Microsoft
Improved incident investigation has supported response while core protection still needs progress
VMware Carbon Black Endpoint does not have easy integration, as there are many complexities with the Ribitava API, which is very deep. I rate this solution overall as a five or six on a scale from one to ten. I have integrated VMware Carbon Black Endpoint with other tools that are helpful. I think this solution should be targeted at small clients, because adoption will grow more with small businesses tomorrow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The licensing fee for this solution is not expensive."
"The antivirus aspect of the solution is very good, and the support we receive from Norton is excellent."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
"Norton Security Premium is good, and it's pretty simple to install."
"It does not take many resources during scanning."
"In general, technical support has been helpful."
"Security Premium's best features are blocking, notifications, and the user interface."
"The dashboard is good."
"What I find most interesting is the performance of the end-point client, as well as the capability of detecting any activity on the end-user while using their browsers to navigate the internet."
"The solution allows you to override it and manually install an application if you need it to, and it's very good at alerting you to malicious content or unauthorized software."
"It has the best live response feature."
"It has improved the number of alerts or the number of threat events that we are able to recognize in our environment, and it also highlights the usage of potentially unwanted programs, so these are the ways in which it highlighted the possible vectors through which we can have an incident happening in our environment."
"The cost/benefit factor has great relevance in Cb Defense implementations."
"Carbon Black has very good market strategies."
"The product enables device controls, helping us protect the devices and prevent data leakages."
"The initial setup is pretty straightforward."
 

Cons

"I don't like the password manager of Norton Security Premium. I really dislike it."
"Sometimes the program is too complex, and simplifying it might be an improvement."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"Security Premium's cost could be lower."
"The product is an antivirus, it should be updated automatically when needed."
"A search bar in the investigation page and some AI-related tasks like outgoing alerts, or recent tactics that are being used in the market, must be embedded in the tool so that it's easier to find alerts."
"In the past, we've seen some stability issues in the latest version releases. We tend to hang back one version just to make sure issues are fully resolved to avoid user disruption."
"The licensing price is a bit expensive when compared with other solutions."
"The directions for Splunk are spot on, but it is difficult to find anything on integration with AlienVault,"
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
"Performing a malware scan usually takes a lot of time, more than 24 hours."
"The pricing could be more reasonable."
"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."
 

Pricing and Cost Advice

"Security Premium costs around US$100 for three years, which is a little expensive."
"Security Premium is highly-priced."
"Pricing for this software is competitive."
"The solution gives the value for the money."
"The licensing fee for this solution is not expensive."
"I don't pay for a license."
"If they could come down in price that would be good. It's not exactly the lowest."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
"Overall, it was cost-effective too."
"This is a really expensive product and we pay licensing fees on a yearly basis."
"VMware Carbon Black Endpoint is an expensive product."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
10%
Financial Services Firm
10%
Construction Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

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What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What is your experience regarding pricing and costs for Carbon Black CB Defense?
My rating for the pricing of VMware Carbon Black Endpoint is that it is not cheap, but it is also not as inexpensive as I would prefer.
 

Also Known As

Norton Internet Security
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Temple University
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
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