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Norton Security Premium [EOL] vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Endpoint Protection Platform (EPP) (28th), Security Incident Response (3rd), Endpoint Detection and Response (EDR) (27th), Ransomware Protection (8th)
 

Featured Reviews

RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…
PM
CTO at Microsoft
Improved incident investigation has supported response while core protection still needs progress
VMware Carbon Black Endpoint does not have easy integration, as there are many complexities with the Ribitava API, which is very deep. I rate this solution overall as a five or six on a scale from one to ten. I have integrated VMware Carbon Black Endpoint with other tools that are helpful. I think this solution should be targeted at small clients, because adoption will grow more with small businesses tomorrow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the multifunctional protection."
"The product is called Norton 360 all-in-one. It is a full product."
"Flexible antivirus and antimalware software. It also provides protection against ransomware. It's flexible, easy to handle, scalable, and stable."
"The internet security was a plus, and it's pretty good."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
"In general, technical support has been helpful."
"Norton Security Premium is good, and it's pretty simple to install."
"The dashboard is good."
"The tool is pretty stable."
"The best feature of this solution is that we have a live response, which is really tailored to our needs."
"The solution has a library where we can have multiple threat intels onboarded. We just have to subscribe to a particular site intel and they'll provide us with all of the truncated details so that we can create IOCs and alerts on the basis of those IOCs."
"The initial setup is pretty straightforward."
"It has intelligent learning behind it and we have been very successful in preventing attacks."
"Carbon Black Cb Defense has a nice component called Alert Triage; it has helped to detect threats across the data and contains full details of the process execution kill chain and go live for immediate remediation."
"The solution is extremely scalable."
"The EDR and reports were helpful in improving our organization."
 

Cons

"Sometimes the program is too complex, and simplifying it might be an improvement."
"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved."
"The product is an antivirus, it should be updated automatically when needed."
"The product could always be more secure."
"I don't like the password manager of Norton Security Premium. I really dislike it."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"As far as improvement to the product, perhaps the price could be better."
"It would be helpful for me if this solution works on our cloud backup data."
"This solution works well but needs lots of tuning and optimization."
"The pricing could always be a bit better. They could work to make it less expensive."
"I rate the technical support for VMware Carbon Black Endpoint as zero on a scale of one to ten."
"The tech support communicates, but it's just not with movement."
"There could be more knowledge. I think they made a mistake when they took away the Check Point integration, because it provides more automation and also more threat intelligence."
"Technical support needs some improvement. They don't seem to respond so well to technical help."
"The solution needs better overall compatibility with other products."
"Right now, I get a lot of what I call noise email alerts. All I hear from them is, "Well, we're working on it. We're working on it." Well, they've been working on it for four years now, and nothing has changed."
 

Pricing and Cost Advice

"If they could come down in price that would be good. It's not exactly the lowest."
"Security Premium costs around US$100 for three years, which is a little expensive."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"Pricing for this software is competitive."
"Security Premium is highly-priced."
"The licensing fee for this solution is not expensive."
"The solution gives the value for the money."
"I don't pay for a license."
"VMware Carbon Black Endpoint is an expensive product."
"The product’s price is less expensive than other vendors."
"It's reasonable in price"
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
"The platform is expensive."
"Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
"The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
10%
Financial Services Firm
9%
Construction Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

Ask a question
Earn 20 points
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What is your experience regarding pricing and costs for Carbon Black CB Defense?
My rating for the pricing of VMware Carbon Black Endpoint is that it is not cheap, but it is also not as inexpensive as I would prefer.
 

Also Known As

Norton Internet Security
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Temple University
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Microsoft, SentinelOne, OPSWAT and others in Anti-Malware Tools. Updated: August 2026.
913,683 professionals have used our research since 2012.