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Norton Security Premium [EOL] vs Symantec Endpoint Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
Endpoint Protection Platform (EPP) (8th)
 

Featured Reviews

RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…
Abhimanyu Das - PeerSpot reviewer
Senior Cybersecurity Engineer at Kyndryl
Behavioral protection has blocked ransomware and now saves extensive recovery and audit time
The best feature of Symantec Endpoint Security is its effectiveness in malware protection. Its malware protection capabilities stand out due to their ease of management. Although multiple tools assist in this process, managing them all can sometimes be challenging. In terms of malware protection, Symantec Endpoint Security performs well, and its mechanisms, tactics, and techniques are effective. Symantec Endpoint Security offers robust features such as advanced reporting capabilities with a customizable dashboard that integrates EDR timelines, threat maps, and compliance metrics into a single view. Additionally, reports can be exported to PDF or CSV formats, making reporting one of its strong points. It also provides comprehensive device control features, which block unauthorized USB devices and support whitelisting. This helps prevent data exfiltration and phishing scenarios without disrupting user workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We tried a few: Kaspersky, Trend Micro, we used McAfee, we used Norton; we tried them all on our entire fleet of computers, and we realized that in terms of ease of use and resource consumption, Norton is something that is acceptable to us."
"The antivirus aspect of the solution is very good, and the support we receive from Norton is excellent."
"The most valuable feature is the multifunctional protection."
"The ransomware protection that they have now is worth considering."
"We like how it can check for issues. That includes files and web browsers."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
"When I'm using the solution in my personal space, I can see that it secures my laptop, it works fast, and it actually does what I want."
"Protects me from internet vulnerability."
"The solution offers very good security features and is comparable to Sophos."
"It is one of the best products out there."
"Endpoint Protection is the next generation. It covers antivirus, spamware, ransomware..."
"Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
"If someone else is researching this type of solution, I would say go for it and try this solution because overall, it is one of the best, if not the best product on the market."
"All Symantec Endpoint Protection (SEP) features, such as anti-malware, zero-day attack protection, and IPS features, are valuable."
"The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update."
"The product is a good antivirus in terms of the fact that it can do real-time scanning and scheduling, we can plan scans for the weekend, we can also control it on the server for all the clients it manages, and the solution gets real-time updates of virus definition files from the internet."
 

Cons

"The product is an antivirus, it should be updated automatically when needed."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"I don't like the password manager of Norton Security Premium. I really dislike it."
"As far as improvement to the product, perhaps the price could be better."
"Sometimes the program is too complex, and simplifying it might be an improvement."
"The solution can improve the security modules."
"Since the Broadcom takeover, we have been facing many issues with support. In the last three years, we have not received proper support from them."
"The Symantec agent is bulky in comparison to various vendors. It creates stability issues."
"I would less likely recommend this product to users who only have average RAM and CPU power."
"We open tickets through the webpage and nobody happens."
"If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage."
"We have found Symantec's technical support to be very sluggish. They are very slow to respond and alert us to changes."
"It can maybe send notifications when there is an update and everything is successful."
"They should work on the virus definition file and agent lighter."
 

Pricing and Cost Advice

"I don't pay for a license."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"Security Premium is highly-priced."
"The licensing fee for this solution is not expensive."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"Security Premium costs around US$100 for three years, which is a little expensive."
"The solution gives the value for the money."
"If they could come down in price that would be good. It's not exactly the lowest."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"Symantec Endpoint Security is a moderately priced solution."
"Pricing and licensing are important to us when choosing a product."
"It is the better product, even if it is a little on the higher side."
"Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
"The pricing is pretty much at the market standard... Symantec is not that cheap and it's not that expensive compared to CrowdStrike. I would put them in the 'middle block.'"
"When comparing this solution to others in the current market it is expensive."
"Its price should be reasonable."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
 

Questions from the Community

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Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What is your experience regarding pricing and costs for Symantec End-User Endpoint Security?
Symantec Endpoint Security's pricing is better than most offerings based on my research. It seems to be half the cost or more affordable than other solutions. I'd say it's probably the least expens...
 

Also Known As

Norton Internet Security
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Temple University
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
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