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Norton Security Premium [EOL] vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
Endpoint Protection Platform (EPP) (13th)
 

Featured Reviews

RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…
Kumbesh Rajagopal - PeerSpot reviewer
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We tried a few: Kaspersky, Trend Micro, we used McAfee, we used Norton; we tried them all on our entire fleet of computers, and we realized that in terms of ease of use and resource consumption, Norton is something that is acceptable to us."
"The internet security was a plus, and it's pretty good."
"It does not take many resources during scanning."
"The antivirus aspect of the solution is very good, and the support we receive from Norton is excellent."
"The antivirus aspect of the solution is very good."
"Protects me from internet vulnerability."
"Security Premium's best features are blocking, notifications, and the user interface."
"Norton Security Premium is good, and it's pretty simple to install."
"This solution reduced downtime and increased productivity by reducing the sluggishness on machines when they get infected with viruses."
"Symantec ATP provides quite a good overview of how threats have spread within the company."
"Their threat protection is very good."
"The solution detects malware very well."
"The solution is very stable."
"The valuable features are device control, SONOR, and anti-virus."
"It is a complete and the best solution if your use case is small and you need more productivity and more security."
"This product is valuable for ransomware protection, general malware protection, and network exploitation protection."
 

Cons

"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"The product is an antivirus, it should be updated automatically when needed."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background."
"I don't like the password manager of Norton Security Premium. I really dislike it."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"The artificial intelligence of Symantec End-User Endpoint Security could be better."
"The management functionality in the on-premises version was terrible, although it was still very good for protection."
"The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections."
"There is room for improvement in the zero-day threat detection system."
"Future releases should ideally be cheaper."
"I think Symantec, like many of its competitors, doesn't have comprehensive built-in reporting."
"I would less likely recommend this product to users who only have average RAM and CPU power."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
 

Pricing and Cost Advice

"Security Premium costs around US$100 for three years, which is a little expensive."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"If they could come down in price that would be good. It's not exactly the lowest."
"The solution gives the value for the money."
"Pricing for this software is competitive."
"Security Premium is highly-priced."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"I don't pay for a license."
"Pricing and licensing are important to us when choosing a product."
"Licensing fees are paid on a yearly basis."
"I rate the product's pricing a six out of ten."
"The price of Symantec End-User Endpoint Security is okay. When comparing the price of this solution is not expensive."
"I am not sure of the initial cost, but the yearly renewals are quite affordable, which is a good thing. The price seems to have come down in recent years, and with the alternatives that are out there, such as Microsoft Defender, it needs to maintain that affordability to make it attractive."
"The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee."
"Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license."
"We pay on a yearly basis..."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
12%
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
 

Questions from the Community

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We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

Norton Internet Security
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Temple University
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
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