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BlackBerry Cylance Cybersecurity vs Norton Security Premium [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (32nd)
Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"This software helps us understand any issues that may arise when someone is not at work."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"The scalability of Cortex XDR by Palo Alto Networks is very good."
"The best feature of Cortex XDR by Palo Alto Networks is that it collects logs from different sections such as the endpoint, the network, and the cloud, making it easy to investigate alerts, collect some of the investigation packages related to the infected machines, and provide live response."
"Cortex XDR by Palo Alto Networks has helped lighten the load of our security analysts because it was the major tool that we were using and the one we utilized most."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"Its setup is simple if you have a Windows device; it is executable."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"It secures different entry points into the network."
"A user can continue to add endpoints and the solution will continue to perform well."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"The solution is stable."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"It does not take many resources during scanning."
"We tried a few: Kaspersky, Trend Micro, we used McAfee, we used Norton; we tried them all on our entire fleet of computers, and we realized that in terms of ease of use and resource consumption, Norton is something that is acceptable to us."
"We like how it can check for issues, including files and web browsers, as it is a full-stack solution for antivirus for personal use and it is pretty effective."
"The product is called Norton 360 all-in-one. It is a full product."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
"Norton Security Premium is good, and it's pretty simple to install."
"Protects me from internet vulnerability."
"The most valuable feature is the multifunctional protection."
 

Cons

"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"Basically, they don't provide customer support tools just to investigate the logs."
"I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."
"On the pricing aspect, Cortex XDR by Palo Alto Networks needs to have a more reasonable rate, particularly for customers in Sri Lanka and Asian countries."
"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The problem is, for me, sometimes it creeps into the computers and into the servers that we want to get running."
"The security scripting needs improvement. It needs deeper security for scripting."
"I find the price for Blackberry Protect expensive, so that's an area for improvement."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"It is not stable. The solution has caused six crashes over two years, with one of them requiring us to rebuild all of our Windows 10 devices."
"The solution’s technical support could be improved."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"I don't like the password manager of Norton Security Premium. I really dislike it."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"The product could always be more secure."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"The product is an antivirus, it should be updated automatically when needed."
"As far as improvement to the product, perhaps the price could be better."
"It would be helpful for me if this solution works on our cloud backup data."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
 

Pricing and Cost Advice

"Cortex XDR’s pricing is very reasonable."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"It's about $55 per license on a yearly basis."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"The monthly fee is $55 USD per user."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"CylancePROTECT is an affordable solution."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"The product cost is about $5, per user, per month."
"The tool is not that expensive."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"Security Premium is highly-priced."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"The solution gives the value for the money."
"The licensing fee for this solution is not expensive."
"If they could come down in price that would be good. It's not exactly the lowest."
"Pricing for this software is competitive."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"Security Premium costs around US$100 for three years, which is a little expensive."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Construction Company
12%
Comms Service Provider
7%
Manufacturing Company
7%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Norton Internet Security
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Temple University
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