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Nutanix Prism vs Splunk ITSI (IT Service Intelligence) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
IBM Turbonomic offers quick ROI by reducing hardware costs, optimizing resources, and decreasing operational expenses through automation and efficiency.
Sentiment score
7.5
Nutanix Prism reduces manpower and maintenance expenses, enhancing profitability and efficiency with improved management and streamlined processes.
Sentiment score
8.0
Splunk ITSI quickly delivers ROI by enhancing visibility, reducing costs, and improving performance with centralized data and efficient analytics.
Initially, the CapEx was higher than VMware's, but considering the operational cost over time, it has been beneficial.
 

Customer Service

Sentiment score
8.9
IBM Turbonomic's customer service is highly rated for its responsiveness, knowledge, and effectiveness, despite some mixed post-acquisition experiences.
Sentiment score
7.9
Nutanix Prism support is praised for quick, knowledgeable service, often resolving issues same-day, despite minor improvement suggestions.
Sentiment score
6.5
Splunk ITSI support is generally good, but experiences vary by company size and issue, with occasional delays reported.
They respond within five minutes and provide excellent assistance.
Nutanix support is excellent, and their response time is extremely fast.
The technical support is excellent, and I would rate it at ten.
 

Scalability Issues

Sentiment score
6.9
IBM Turbonomic is scalable, seamlessly integrating with various environments while its licensing supports expansion, focusing on additional requirements.
Sentiment score
8.0
Nutanix Prism offers scalable, flexible expansion for organizations, though some face limitations requiring added nodes for resource capacity.
Sentiment score
7.9
Splunk ITSI efficiently scales with clustering and machine learning, handling large data volumes and scoring high in scalability ratings.
I rate the scalability as ten out of ten.
Splunk is highly scalable, with the ability to expand efficiently.
 

Stability Issues

Sentiment score
7.4
IBM Turbonomic is praised for stability and robust performance, with minor update issues swiftly resolved by support.
Sentiment score
7.9
Nutanix Prism is reliable and user-friendly, offering strong performance with minimal issues and quick resolutions to minor bugs.
Sentiment score
7.9
Splunk ITSI offers high reliability and stability, especially in cloud deployments, with minor issues related to infrastructure and data consistency.
The entire Nutanix solution is stable.
Even after applying the upgrade, we had to patch again as there was a problem with Prism.
The setup, however, must be done correctly as incorrect deployment can lead to issues.
 

Room For Improvement

IBM Turbonomic needs an improved interface, better reporting, clearer documentation, more integrations, and a stable, mobile-compatible platform.
Nutanix Prism needs a more intuitive interface, better pricing, integration, documentation, and improved lifecycle and license management.
Splunk ITSI needs better integration, user interface, predictive analytics, machine learning, real-time alerting, automated response, and user support.
The presales and marketing team should inform clients about resource requirements, such as RAM used by CVM, to help manage expectations.
Currently, if I want to use NKP Ultimate or Pro features, I must pay separately, and the process is not easy, especially in Africa.
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules.
 

Setup Cost

IBM Turbonomic offers flexible, competitive pricing models, providing value through resource optimization and reducing hardware expenses effectively.
Nutanix Prism is considered pricey but justified by features, ease of use, and potential discounts on larger purchases.
Splunk ITSI is a costly but comprehensive tool, valued for its observability despite complex licensing and high pricing.
The cost is high, and the license payment is not easy in Africa due to numerous intermediaries between users and solution providers.
At first, the cost seemed heavy, but over time, its cost-effectiveness became evident.
Splunk ITSI tends to be more expensive compared to some open-source solutions.
 

Valuable Features

IBM Turbonomic enhances efficiency through automation, capacity management, reporting, and planning, optimizing resource allocation and infrastructure decisions.
Nutanix Prism offers centralized management, seamless integration, intuitive interfaces, with scalable performance and easy upgrades for virtual environments.
Splunk IT Service Intelligence enhances incident management with agile data handling, advanced analytics, and effective troubleshooting features for quick issue resolution.
It simplifies firmware and software updates, making it hassle-free for IT engineers.
One of the most useful features is the disaster recovery setup, which includes two clusters, one for our production server and another for our recovery site.
Splunk ITSI allows for integration with threat intelligence, enabling my organization to correlate more than two events for generating alerts.
 

Categories and Ranking

IBM Turbonomic
Sponsored
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
205
Ranking in other categories
Cloud Migration (4th), Cloud Management (4th), Virtualization Management Tools (2nd), IT Financial Management (1st), IT Operations Analytics (4th), Cloud Analytics (1st), Cloud Cost Management (1st), AIOps (5th)
Nutanix Prism
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
62
Ranking in other categories
Virtualization Management Tools (5th), Data Center Infrastructure Management (2nd)
Splunk ITSI (IT Service Int...
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), IT Alerting and Incident Management (4th)
 

Mindshare comparison

Virtualization Management Tools
IT Alerting and Incident Management
 

Featured Reviews

Dan Ambrose - PeerSpot reviewer
Helps visibility, bridges the data gap, and frees up time
We use IBM Turbonomic in a hybrid cloud environment. Although it supports multi-cloud capabilities, we currently operate in a single-cloud setting. Turbonomic offers visibility into our environment's performance, spanning across applications, underlying infrastructure, and protection resources. The visibility and analytics help to bridge the data gap between disparate IT teams such as applications and infrastructure. This is important for awareness collaboration, cost saving, and helping to design and improve our application. Enhanced visibility and data analytics have contributed to a significant reduction in our mean time to resolve. Tools like Turbonomic provide crucial visualization and insights, empowering us to make data-driven decisions instead of relying on assumptions as we did before. This newfound transparency translates to a massive improvement, going from complete darkness to having a clear 100 percent view of the situation. Although our applications are not optimized for the cloud we have seen some improvement in response time. IBM Turbonomic empowers us to achieve more with fewer people thanks to automation. Previously, customers frequently contacted us requesting resource increases to resolve issues. Now, we have a tool that allows us to objectively assess their needs, leading to a deeper understanding of our applications. This solution also generates significant cost savings in the cloud and optimizes hardware utilization within our data centers. Its AI algorithm intelligently allocates servers on hosts, maximizing efficiency without compromising performance. By fine-tuning resource allocation without causing performance bottlenecks, Turbonomic extends the lifespan of existing hardware, postponing the need for new purchases. This effectively stretches our capital expenditure budget. We started to see the benefits of IBM Turbonomic within the first 60 days. IBM is a fantastic partner. Their tech support has been outstanding, and the product itself is excellent - a very solid offering. By automating resource management with Turbonomic, our engineers are freed up to focus on more strategic initiatives like innovation and ongoing organizational projects. Previously, manually adding resources was a time-consuming process that interrupted workflows. Now, automation handles scaling efficiently, saving us thousands of man-hours and significant costs. It has illuminated the need for SetOps. It has highlighted areas of overspending, and the actions we've taken have demonstrated significant cost savings. IBM Turbonomic has positively impacted our overall application performance. IBM Turbonomic has helped reduce both CAPEX and OPEX. It has also significantly reduced cloud build times.
Khurram Hussain - PeerSpot reviewer
Efficiently manage virtual machines with robust disaster recovery
Nutanix Prism is mainly used for our daily operations, similar to VMware. Despite the lack of extraordinary features, it efficiently manages our daily operations now that we are managing our VMs. One of the most useful features is the disaster recovery setup, which includes two clusters, one for our production server and another for our recovery site.
Srinivasulu Soolluru - PeerSpot reviewer
It speeds up incident response by automating alerts and ticket creation
When configuring a dashboard, we can write search criteria. Based on the search criteria, the dashboard shows all the alerts, including the alert time, creation time, and a summary description of the alert. When you add an extra column, such as the user that triggered the alert, the next time he refreshes the dashboard, he wants to know that the alert is acknowledged. We want to improve that comment feature. In the Service Analyzer, we monitor the network infrastructure services and have a KPI for each service. When the value exceeds the threshold value, we can add the colors. For example, we can set it to green when the threshold value is within the limit. If it is red, then the value has passed the threshold. We want more colors in the service analyzer to display all these features.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
7%
Computer Software Company
28%
Government
8%
Financial Services Firm
8%
Healthcare Company
7%
Financial Services Firm
20%
Computer Software Company
13%
Government
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?
It offers different scenarios. It provides more capabilities than many other tools available. Typically, its price is...
What needs improvement with Turbonomic?
The implementation could be enhanced.
What is your primary use case for Turbonomic?
We use IBM Turbonomic to automate our cloud operations, including monitoring, consolidating dashboards, and reporting...
What do you like most about Nutanix Prism?
Nutanix Prism offers web scaling, which facilitates easy scaling.
What is your experience regarding pricing and costs for Nutanix Prism?
At first, the cost seemed heavy, but over time, its cost-effectiveness became evident.
What needs improvement with Nutanix Prism?
The lifecycle management and upgrade procedure should be automated. With a single click, all critical upgrades should...
What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?
Pricing can vary significantly based on the selected modules and deployment choices. Splunk ITSI tends to be more exp...
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management...
 

Also Known As

Turbonomic, VMTurbo Operations Manager
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Interactive Demo

Demo not available
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Overview

 

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.
JetBlue, International Speedway Corporation, SAIC Volkswagen
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about VMware, IBM, Veeam Software and others in Virtualization Management Tools. Updated: May 2025.
853,960 professionals have used our research since 2012.