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Objective ECM vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Objective ECM
Ranking in Enterprise Content Management
26th
Average Rating
4.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
OpenText Documentum Content...
Ranking in Enterprise Content Management
4th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Enterprise Content Management category, the mindshare of Objective ECM is 1.2%, up from 1.1% compared to the previous year. The mindshare of OpenText Documentum Content Management is 6.1%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management6.1%
Objective ECM1.2%
Other92.7%
Enterprise Content Management
 

Featured Reviews

it_user144594 - PeerSpot reviewer
Engineer at a tech services company with 5,001-10,000 employees
The ability to have duplicate document names is very useful for content migration. During trouble-shooting you will discover that the logs are all over the place.
During trouble-shooting you will discover that the logs are all over the place - even on servers you would not expect - and fragmented into dozens of files, yet the detail is excellent. It's Java execution logs, so needs a bit of interpretation skill, though. Speaking of Java, the web interface requires JRE and degrades in mysterious ways without it: No warnings or graceful fall-back. The web UI is otherwise VERY awkward and limited in functionality. The Windows client on the other hand is extremely dated but rich in functionality - not pretty, though. Despite the API, there is no vendor support for integration into any other systems except through HTML frames.
Ashish Shelar - PeerSpot reviewer
Technical Manager at IBM
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to have duplicate document names is very useful for content migration."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"It has the ability to categorize and search."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"It is easy to develop a VPN and UI."
"The lifecycle management is valuable because many of our businesses create content and it passes through a lifecycle."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"It is secure, we can store all of our documents in a central location, and we don't have any plans to change."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
 

Cons

"Upgrades can be nightmares, partly because there can be architecture and engine changes in minor version increments."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"The licensing model should be changed."
"OpenText Documentum needs to improve its support."
"The interface is not user-friendly, new meta data classes are not easy to create."
"We get our support from a partner, not from them directly. I don't like the consultancy, they don't have a lot of experience but they sell this solution."
"Open Text's technical support is lacking. There isn't enough community support."
"Documentum xCP 2.3 still has some drawbacks such as dependent filtration among multiple drop down lists in result list, unable to access all user tasks from all processes in user inbox, and unable to include task link in task notification mail automatically."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
 

Pricing and Cost Advice

Information not available
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The product is expensive."
"It is quite an expensive product."
"The price is considered affordable now."
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Top Industries

By visitors reading reviews
Government
20%
Manufacturing Company
20%
Construction Company
11%
Financial Services Firm
8%
Financial Services Firm
15%
Government
10%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

ACT Planning and Land Authority, Australian Department of Defence, Barwon Water, City of Darebin, Delta Electricity, NSW Department of Premier and Cabinet, Health Corporate Network, Hobsons Bay City Council, LandCorp, Port of Brisbane
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: May 2026.
900,644 professionals have used our research since 2012.