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Observer Apex vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Observer Apex
Ranking in Network Monitoring Software
107th
Average Rating
0.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SCOM
Ranking in Network Monitoring Software
25th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Observer Apex is 0.3%, up from 0.1% compared to the previous year. The mindshare of SCOM is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.4%
Observer Apex0.3%
Other98.3%
Network Monitoring Software
 

Featured Reviews

Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Has good network visibility
The primary use case is for monitoring and troubleshooting. We also use it for security.   The correlation of data in Apex helps to get full visibility of the entire enterprise. Apex is where we get the end-user experience score from one to ten. Network visibility is the most valuable feature.…
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Network visibility is the most valuable feature."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"SCOM is a very powerful tool if deployed and eventually maintained correctly."
"IT management experienced a big improvement after implementation of this product."
"The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool."
"With Operations Manager, you have extract reporting capabilities and multiple report libraries that you can select from to customize reports to your own granular requirements."
"All our environments are automated to automatically install the SCOM agents across different domains which helps us to check the health of the server, to get the server details like IIS, app pools, Performance counters like CPU, Memory, Disk usage, etc."
"We are able to do problem determination on runaway processes."
 

Cons

"The pricing and AI can be improved."
"It's not straightforward, SCOM is relatively noisy out of the box, so time is required to tailor the alerting, adjusting threshold triggers and over-riding alerts that are not required to ensure alerts captured are relevant and require action."
"I would like to see better support for monitoring Unix-based systems."
"In a future release, they should add email notification alerts."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"Overall, I find that this is a good solution but the presentation layer is really bad."
"In some ways, SCOM is a double-edged sword."
"The dashboard is still not so great and, most of the time, a third-party tool is required for presentation."
"Both SCOM and WhatsUp Gold could use some system enhancements, such as better dashboards."
 

Pricing and Cost Advice

"It's expensive."
"The platform is cost-effective due to our existing Microsoft support."
"We have an enterprise agreement that includes this product as part of it."
"There is a license needed to use this solution and it is paid annually."
"The pricing is good, and it's part of their system center suite."
"We have an EA with Microsoft, and it comes as part of the EA."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"Our Enterprise Agreement includes the price."
"We have to pay for a license and the price is fine for us."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Government
9%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Comparisons

 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Capita
Dialog Telekom
Find out what your peers are saying about Zabbix, SolarWinds, Datadog and others in Network Monitoring Software. Updated: August 2026.
909,948 professionals have used our research since 2012.