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ObserverLIVE vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ObserverLIVE
Ranking in Network Monitoring Software
100th
Average Rating
0.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
35
Ranking in other categories
Cloud Monitoring Software (8th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of ObserverLIVE is 0.3%, up from 0.1% compared to the previous year. The mindshare of ThousandEyes is 1.6%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.6%
ObserverLIVE0.3%
Other98.1%
Network Monitoring Software
 

Featured Reviews

MA
IT manager at Mannai
Seamless packet analysis, deep visibility, and end-to-end network monitoring
We have experience with the VIAVI solutions, specifically the ObserverLIVE platform, which we use for network performance monitoring VIAVI helps by providing deep visibility on packet analysis end-to-end, which assists in identifying issues quickly and efficiently. VIAVI is very strong when it…
Siddumanisria Mindi - PeerSpot reviewer
Network engineer at a tech vendor with 10,001+ employees
Monitoring has transformed internet visibility and speeds up resolving external service issues
ThousandEyes needs to specify unit consumption forecasting or scaling testing and deeper app analytics. It needs deeper out-of-the-box Layer 7 code or database-level insights. Additionally, it should unify the GUI with broader Cisco platforms and flatten the learning curve, adding better correlation with local laptop system metrics such as endpoint depth, CPU, RAM, or processes. ThousandEyes isn't designed to be a full-blown SNMP monitoring tool for on-premises infrastructure. While it tracks network paths effectively, it doesn't provide deep local device telemetry such as switch port buffer utilization, fan status, or power supply health. For full internal device monitoring, you'll still need to pair it with traditional tools such as SolarWinds or Cisco Catalyst Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"VIAVI is very strong when it comes to packet analysis, especially with SDN, ACI, and Cx."
"ThousandEyes has positively impacted our organization by enabling us to know if a third-party hosted application isn't functioning properly, allowing us to determine what's actually going on and whether the issue lies on our side or with the application provider."
"<p>ThousandEyes offers the best features including global internet and cloud visibility from distributed vantage points, application and network performance monitoring, real-time outage detection and incident alerts, end-to-end path visualization for rapid troubleshooting, proactive issue demarcation, and historical data.</p>"
"The solution's most valuable feature is network security."
"ThousandEyes has positively impacted my organization because of the ability to identify issues proactively."
"It's fairly easy to set up."
"<p>ThousandEyes is an excellent product that really provides accurate metrics into network performance as well as the user experience, and I would highly recommend it.</p>"
"ThousandEyes positively impacts our organization by flagging issues immediately, which helps us reduce downtime whenever we seize or acknowledge the alerts."
"ThousandEyes gives companies better visibility."
 

Cons

"VIAVI needs to include a Simple Network Monitoring Protocol (SNMP) for end-to-end monitoring solutions."
"I think ThousandEyes could include some other devices or servers and that kind of monitoring capability which currently ThousandEyes is not using."
"The tool does not provide features for application-level monitoring."
"One improvement I would suggest is regarding the login part, as I have not seen if SSO login integration is available in ThousandEyes."
"<p>ThousandEyes can be improved by making the installation procedure less time-consuming and enhancing the interface to be more user-friendly.</p>"
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"For ThousandEyes, I am looking for AI integration, which would help us to auto-correct the problem and fix it before it creates any issues."
"Stability issues are present in the solution."
"The first thing is that we don't have any option to export the reports."
 

Pricing and Cost Advice

Information not available
"The solution is cheap."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution's pricing is cheap; I rate it a five out of ten."
"It is a quite expensive solution."
"The solution costs several thousand dollars per year."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise25
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
I believe ThousandEyes is working perfectly, but I feel that with more AI integration, it could flag issues with more detailed error information, which would help support engineers immediately pinp...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is that it checks our product website, and if it flags that it is unable to log in, it checks for all the components from all the agents, which are from different ...
 

Overview

 

Sample Customers

Exmark Manufacturing, Foskor, US Deptartment of Veteran Affairs
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Zabbix, Auvik, SolarWinds and others in Network Monitoring Software. Updated: October 2026.
920,769 professionals have used our research since 2012.