We have experience with the VIAVI solutions, specifically the ObserverLIVE platform, which we use for network performance monitoring.
Seamless packet analysis, deep visibility, and end-to-end network monitoring
What is our primary use case?
How has it helped my organization?
VIAVI helps by providing deep visibility on packet analysis end-to-end, which assists in identifying issues quickly and efficiently.
What is most valuable?
VIAVI is very strong when it comes to packet analysis, especially with SDN, ACI, and Cx. It offers unique features such as end-user experience measurement, which helps identify issues and their causes, whether they are servers, network devices, firewalls, routers, browsers, or databases.
What needs improvement?
VIAVI needs to include a Simple Network Monitoring Protocol (SNMP) for end-to-end monitoring solutions. Currently, it lacks the ability to measure the health and status of devices such as switches and routers. This could improve its capability to provide a comprehensive monitoring solution.
For how long have I used the solution?
What do I think about the stability of the solution?
VIAVI is stable; it does not go down and handles upgrades well. I would give them a stability rating of nine.
What do I think about the scalability of the solution?
The tool is highly scalable. I would rate it ten out of ten for scalability.
How are customer service and support?
Technical support is good. I would give their tech support an eight out of ten rating.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and integrates well with various systems. I would rate the setup experience nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable. I would rate it nine out of ten for cost-effectiveness.
What other advice do I have?
Those who want to use VIAVI should consider it if they have complex network monitoring requirements. If the requirements are simple, it may not be necessary. I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
