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OneLogin vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
OneLogin streamlines onboarding, reduces support issues, enhances security, and boosts productivity and cost savings through SSO and MFA.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
Digital Marketer at DigiLiterate
We have been able to save 50% of our cost and time.
Senior Software Engineer at Infosys
The full return on investment, including licensing, deployment, and training, was achieved within one month, making it significant.
Senior Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Customer Service

Sentiment score
6.9
OneLogin support is praised for responsiveness and expertise, but slower on complex issues, with room for escalation improvements.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
I would rate the customer support a 10.
Senior MSC Engineer Manager at a tech vendor with 1,001-5,000 employees
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Business Analyst at a startup based organization
Whenever we've had questions or needed help with setup, their team responded quickly and really guided us step by step.
Network Security Engineer at Connecting Cyber Networks
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Scalability Issues

Sentiment score
7.6
OneLogin's cloud-based architecture supports scalable growth, efficiently managing large user bases and demands for mid to large enterprises.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
Business Analyst at a startup based organization
It has strong technical capabilities designed to be horizontally scalable, easily supporting a large user base without the need for manual infrastructure upgrades.
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Since it is a cloud-based IAM platform, scaling is much easier compared to traditional systems.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
8.2
Users generally find OneLogin stable and reliable, with occasional disruptions, improved reliability, and effective authentication and single sign-on.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
Business Analyst at a startup based organization
There have been no major outages, and performance has been really consistent.
Network Security Engineer at Connecting Cyber Networks
If OneLogin has an issue, users can suddenly lose access to multiple applications at the same time.
Senior Business Development Executive at Digitaltrack
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

OneLogin requires simplified setup, better support, enhanced integration, customization options, improved interfaces, and flexible pricing for optimal usability.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Digital Marketer at DigiLiterate
Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.
Founder's Office at a tech vendor with 1-10 employees
The two major pain points are customer support needing improvement and the integration with third-party software needing to be more flexible.
IT Manager at Flash.co
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Setup Cost

OneLogin offers economical, scalable per-user pricing with flexible licensing, but costs may rise with advanced features and integrations.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
The cost is less compared to Okta and Entra ID.
Senior Analyst - IDAM at Toll Holdings Limited
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
Business Analyst at a startup based organization
I consider the pricing of OneLogin to be competitive since it is cheaper than other products I used, such as Okta, which is beneficial for mid-size organizations.
Senior Cloud Engineer at Applied Cloud Computing
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

OneLogin enhances security and efficiency with features like Single Sign-On and Multi-Factor Authentication, simplifying access management and user experience.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
Developer Intern at Stealth
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
Presales Manager at 1D Consulting
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
Consultant at a computer software company with 11-50 employees
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Categories and Ranking

OneLogin
Ranking in User Provisioning Software
4th
Ranking in Identity Management (IM)
4th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
95
Ranking in other categories
Single Sign-On (SSO) (4th), Access Management (4th)
SailPoint Identity Security...
Ranking in User Provisioning Software
2nd
Ranking in Identity Management (IM)
2nd
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (3rd), Identity Governance Administration (IGA) (1st)
 

Mindshare comparison

As of June 2026, in the User Provisioning Software category, the mindshare of OneLogin is 3.4%, up from 1.5% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 19.1%, down from 31.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud19.1%
OneLogin3.4%
Other77.5%
User Provisioning Software
 

Featured Reviews

Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
Mitch MO - PeerSpot reviewer
Specialist Consultant at a financial services firm with 10,001+ employees
Access lifecycle has been streamlined but connectors for non‑human identities still need improvement
We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Computer Software Company
9%
Manufacturing Company
8%
University
8%
Financial Services Firm
16%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business127
Midsize Enterprise28
Large Enterprise66
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
 

Questions from the Community

What needs improvement with OneLogin by One Identity?
During implementation, there were not many features that I remember not using in practice. Mostly, there were certain APIs that we were experimenting with earlier but did not use, so we created cus...
What is your primary use case for OneLogin by One Identity?
My main use case for OneLogin is to enforce workforce identity, and we implemented this in Malaysia's biggest retail client, so all of their employees' applications can be securely accessed through...
What advice do you have for others considering OneLogin by One Identity?
When I am working in OneLogin on a normal day or week, the first thing I typically do in the platform is handling SSO configurations, so I add applications and interact with application stakeholder...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

OneLogin Workforce Identity
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about OneLogin vs. SailPoint Identity Security Cloud and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.