

SailPoint Identity Security Cloud and OneLogin are both prominent in the identity and access management category. Based on the available data, OneLogin seems to have the upper hand due to its user-friendly interface and cost-effectiveness.
Features: SailPoint Identity Security Cloud offers robust features including flexible provisioning policies, a wide range of out-of-the-box connectors, and comprehensive governance and compliance modules. It also supports rapid deployment and extensive application server integration. OneLogin stands out for its ease of use, featuring single sign-on, smooth onboarding and offboarding processes, and seamless integration, providing simplified access management.
Room for Improvement: SailPoint Identity Security Cloud is criticized for high pricing, complex configurations, and the need for better automation and a more intuitive interface. Its partnership program also requires more flexibility. OneLogin, while generally effective, could benefit from enhanced support for legacy systems and UI improvements. Users also seek more out-of-box connectors and enhanced customer service following its acquisition by One Identity.
Ease of Deployment and Customer Service: SailPoint Identity Security Cloud supports on-premises, hybrid, and cloud deployment, offering structured support through community forums but occasionally takes time to resolve issues. OneLogin, being primarily cloud-based, is appreciated for its customer service, actively engaging users through an ideas portal to drive product enhancements. However, it has encountered some challenges since its acquisition by One Identity.
Pricing and ROI: SailPoint Identity Security Cloud is considered expensive, especially for smaller businesses, with potential additional costs for extra modules. Despite the cost, the ROI is recognized through streamlined access control and risk reduction. OneLogin, regarded as competitively priced, presents good value, particularly for educational institutions, although post-acquisition, its pricing transparency could improve.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
We have seen a return on investment as we have saved a lot of money, approximately ten to twelve percent, compared to our earlier use of a different identity platform such as CyberArk, which was costly.
The automation workflow that we are using has removed the manual workflow that we were using, and the time required has been reduced.
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Our developers typically handle the integration process with the help of the support team, which is very fast and they get assistance whenever they face challenges.
They were helpful and responsive.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
It does not have the functionality to add multiple enterprise-level applications.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
During the trial period, which was for thirty days, I never faced any downtime.
Regarding stability, I would not say there are downtime, bugs, or glitches.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
They can mainly improve their support, as they have a high response time. Decreasing it would be beneficial.
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
The pricing is good, and I believe it is cheaper than other products.
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
My experience with pricing, setup cost, and licensing is good, but it sometimes gets expensive when the number of users increases.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue.
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
| Product | Market Share (%) |
|---|---|
| SailPoint Identity Security Cloud | 25.8% |
| OneLogin | 1.9% |
| Other | 72.3% |

| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 11 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 8 |
| Large Enterprise | 42 |
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.
We monitor all User Provisioning Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.