

Symantec Identity Governance and Administration and OneLogin compete in the identity management space. Based on the analysis, OneLogin might have the upper hand due to its cloud-based deployment and smooth integration capabilities, leading to better user satisfaction.
Features: Symantec Identity Governance and Administration shines with its automated processes for user account management, decentralized group membership, and robust identity provisioning solutions, offering flexibility and scalability. OneLogin excels with its seamless cloud-based single sign-on (SSO), two-factor authentication, and ease of user onboarding and device trust features.
Room for Improvement: Symantec's setup and user interface complexity require specialized skills, and the solution is costly due to its software and security maintenance. OneLogin could enhance the number of out-of-the-box connectors and improve its reporting features, while there's a user desire for advanced two-factor authentication options and improved support post-acquisition.
Ease of Deployment and Customer Service: Symantec typically demands an on-premises setup, increasing complexity and deployment time. Customer service is knowledgeable but sometimes slow due to inefficiencies. OneLogin, being cloud-based, offers rapid deployment across clouds with generally well-regarded customer service, though facing challenges post-acquisition.
Pricing and ROI: Symantec is mid-range priced with flexible pricing models suitable for large installations but seen as expensive overall. It delivers a strong ROI with automated user management. OneLogin's competitive pricing emphasizes cloud offerings but has raised concerns due to recent price increases, yet shows excellent ROI by reducing onboarding costs.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
We have seen a return on investment as we have saved a lot of money, approximately ten to twelve percent, compared to our earlier use of a different identity platform such as CyberArk, which was costly.
The automation workflow that we are using has removed the manual workflow that we were using, and the time required has been reduced.
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Our developers typically handle the integration process with the help of the support team, which is very fast and they get assistance whenever they face challenges.
They were helpful and responsive.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
It does not have the functionality to add multiple enterprise-level applications.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
During the trial period, which was for thirty days, I never faced any downtime.
Regarding stability, I would not say there are downtime, bugs, or glitches.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
They can mainly improve their support, as they have a high response time. Decreasing it would be beneficial.
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
The pricing is good, and I believe it is cheaper than other products.
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
My experience with pricing, setup cost, and licensing is good, but it sometimes gets expensive when the number of users increases.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue.
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
| Product | Market Share (%) |
|---|---|
| OneLogin | 1.4% |
| Symantec Identity Governance and Administration | 1.7% |
| Other | 96.9% |

| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 11 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 9 |
| Large Enterprise | 45 |
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.
While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.
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