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OneLogin vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
OneLogin boosts ROI by cutting IT costs, reducing tickets, improving security, and streamlining operations compared to competitors.
Sentiment score
7.6
Symantec Identity Governance boosts ROI by streamlining onboarding, enabling self-service, and automating user management, enhancing IT efficiency.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
Digital Marketer at DigiLiterate
We have been able to save 50% of our cost and time.
Senior Software Engineer at Infosys
The automation workflow that we are using has removed the manual workflow that we were using, and the time required has been reduced.
Developer intern at a university with 201-500 employees
 

Customer Service

Sentiment score
7.2
OneLogin's customer service is praised for professionalism and responsiveness, despite occasional slower responses post-acquisition, generally satisfying users.
Sentiment score
6.2
Symantec's customer service is praised for responsiveness but needs improvement in geographical support and complex issue expertise.
I would rate the customer support a 10.
Senior MSC Engineer Manager at a tech vendor with 1,001-5,000 employees
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Business Analyst at a tech vendor with 10,001+ employees
They were helpful and responsive.
Digital Marketer at DigiLiterate
 

Scalability Issues

Sentiment score
7.9
OneLogin is highly scalable and efficient for large user bases, though some note limited features for enterprise use.
Sentiment score
7.3
Symantec Identity Governance scales well and adapts to organizational needs, though some face customization and resource challenges.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
Business Analyst at a tech vendor with 10,001+ employees
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
Consultant at a computer software company with 11-50 employees
It does not have the functionality to add multiple enterprise-level applications.
Information Technology Support Engineer at Motive
 

Stability Issues

Sentiment score
7.8
OneLogin generally remains stable despite occasional outages, with recent improvements enhancing performance for some users while others face issues.
Sentiment score
6.6
Symantec Identity Governance's stability is generally satisfactory, with performance issues arising under heavy loads or improper tuning.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
Business Analyst at a tech vendor with 10,001+ employees
During the trial period, which was for thirty days, I never faced any downtime.
Information Technology Support Engineer at Motive
Regarding stability, I would not say there are downtime, bugs, or glitches.
IT Support Technician at Interlaced
 

Room For Improvement

OneLogin needs enhanced support, better integration, usability improvements, refined features, and clearer documentation for improved user experience.
Symantec Identity Governance needs improvements in UI, integration, documentation, security, cloud performance, scalability, and user-friendliness.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Digital Marketer at DigiLiterate
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
Presales Manager at 1D Consulting
The user interface and the integration with third-party applications could use some work.
Data Analysis Intern at a university with 201-500 employees
 

Setup Cost

Enterprise buyers find OneLogin pricing competitive, with cost-effective options and negotiable setups optimizing expenses without unnecessary features.
Symantec Identity Governance pricing is mid-range, seen as expensive, with flexible licensing but time-consuming implementation.
The pricing is good, and I believe it is cheaper than other products.
Cofounder at Bais24
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
Business Analyst at a tech vendor with 10,001+ employees
OneLogin by One Identity was affordable compared to other solutions in the market when considering pricing, setup cost, and licensing.
Digital Marketer at DigiLiterate
 

Valuable Features

OneLogin provides seamless identity management, enhancing security and productivity with single sign-on and multifactor authentication for organizations.
Symantec Identity Governance streamlines provisioning, access control, and policy compliance with flexible integration and user-friendly self-service features.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
Presales Manager at 1D Consulting
By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue.
Data Analysis Intern at a university with 201-500 employees
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
Consultant at a computer software company with 11-50 employees
 

Categories and Ranking

OneLogin
Ranking in User Provisioning Software
6th
Ranking in Identity Management (IM)
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Single Sign-On (SSO) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Access Management (5th)
Symantec Identity Governanc...
Ranking in User Provisioning Software
10th
Ranking in Identity Management (IM)
25th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Identity Management (IM) category, the mindshare of OneLogin is 1.8%, up from 1.0% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
OneLogin1.8%
Symantec Identity Governance and Administration1.8%
Other96.4%
Identity Management (IM)
 

Featured Reviews

Vaibhav Patil - PeerSpot reviewer
Digital Marketer at DigiLiterate
Single sign-on has simplified daily logins and now secures all our marketing workflows
OneLogin by One Identity has many features available. These include Single Sign-On, Multi-Factor Authentication, centralized access control, instant onboarding and offboarding, and passwordless convenience. All of these features definitely help. I rely mostly on Single Sign-On in my day-to-day work with OneLogin by One Identity. It stands out because it removes the biggest daily headache: juggling passwords for every marketing tool. With SSO, I log in once and instantly access Google Ads, HubSpot, Looker, Meta Ads, Slack, and everything else. There are no password resets, no delays, and no asking IT for access. It saves time every single day and keeps my workflow smooth, especially when I'm switching between multiple dashboards and campaigns. One hidden gem feature in OneLogin by One Identity that often gets overlooked is context-aware or adaptive access control. With this, access isn't just on or off. Instead, OneLogin by One Identity can allow or restrict access depending on conditions, such as your location, IP address, device type, or time of day. For example, if you're logging in from an unknown location or public Wi-Fi, OneLogin by One Identity can automatically require stronger authentication. This adds a subtle but powerful layer of security without complicating day-to-day logins. It's ideal for remote work, travel, or working from shared spaces. Since implementing OneLogin by One Identity, the biggest positive change I've noticed is how much smoother and faster my workday feels. I no longer juggle multiple passwords or get stuck waiting for access to tools. Logging in once and instantly opening Google Ads, HubSpot, Looker, Slack, and everything else has easily saved me 15 to 20 minutes a day. Another major improvement is clean, consistent permissions. There are no more access denied issues or chasing IT for fixes. When someone joins or leaves the team, their access is handled automatically, which keeps everything secure and organized. Overall, OneLogin by One Identity has reduced small daily frustrations, improved security, and made my workflow far more efficient. Other impacts of OneLogin by One Identity include fewer IT tickets, faster onboarding, consistent access, higher security, less downtime, and better collaboration.
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
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Top Industries

By visitors reading reviews
University
12%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Manufacturing Company
15%
Marketing Services Firm
14%
Performing Arts
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise29
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What needs improvement with OneLogin by One Identity?
OneLogin is a robust platform, but there is scope for improvement as there are some glitches, connectivity glitches, and some outages that need to be improved. The outages and glitches cause a hind...
What is your primary use case for OneLogin by One Identity?
My main use case for OneLogin is app aggregation and SSO. I use OneLogin for app aggregation, which is utilized for a single point of access, so it is used in facilitation of SSO.My main use case f...
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

OneLogin Workforce Identity
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Acciona, Core Blox, DBS
Find out what your peers are saying about OneLogin vs. Symantec Identity Governance and Administration and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.