

Symantec Identity Governance and Administration and OneLogin are competitors in the identity management category. OneLogin holds the upper hand for businesses valuing ease of use and competitive pricing, whereas Symantec is preferred for handling complex organizational needs.
Features: Symantec Identity Governance and Administration provides secure user access, policy management, and automated workflow processes. It handles complex provisioning and integration tasks with minimal coding, making it suitable for large organizations. OneLogin specializes in Single Sign-On and Multi-Factor Authentication, providing seamless user access and ease of integration. It is noted for its straightforward installation process and cost-effectiveness.
Room for Improvement: Symantec Identity Governance and Administration could enhance its user interface, integration capabilities, and reporting features while reducing user training requirements. OneLogin could improve in lifecycle management integration and login customization. Users also seek better out-of-the-box connectors and streamlined support services.
Ease of Deployment and Customer Service: Symantec is primarily deployed on-premises, which can complicate deployment for cloud-preferred organizations, and has room for improvement in technical support responsiveness. OneLogin offers cloud-based deployment, providing flexibility for diverse environments, and generally well-regarded customer service, although some users desire faster response times and more customizable support options.
Pricing and ROI: Symantec is seen as mid-range in pricing, with ROI driven by productivity and IT cost savings from automated provisioning. OneLogin is cost-effective, with a flexible pricing model based on user-licenses, making it affordable and practical for cost-sensitive businesses. Both solutions enhance productivity and operational efficiency, offering significant ROI.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
We have been able to save 50% of our cost and time.
I notice strong ROI as it helps reduce help desk tickets, provides major time savings in user management, improves productivity with SSO, and provides better security overall, lowering operational costs and increasing efficiency.
I would rate the customer support a 10.
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Whenever we've had questions or needed help with setup, their team responded quickly and really guided us step by step.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
It has strong technical capabilities designed to be horizontally scalable, easily supporting a large user base without the need for manual infrastructure upgrades.
Since it is a cloud-based IAM platform, scaling is much easier compared to traditional systems.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
There have been no major outages, and performance has been really consistent.
During the trial period, which was for thirty days, I never faced any downtime.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
The cost is less compared to Okta and Entra ID.
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
I consider the pricing of OneLogin to be competitive since it is cheaper than other products I used, such as Okta, which is beneficial for mid-size organizations.
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
| Product | Mindshare (%) |
|---|---|
| OneLogin | 3.3% |
| Symantec Identity Governance and Administration | 6.4% |
| Other | 90.3% |

| Company Size | Count |
|---|---|
| Small Business | 94 |
| Midsize Enterprise | 25 |
| Large Enterprise | 48 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 9 |
| Large Enterprise | 45 |
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
Symantec Identity Governance and Administration offers automated management for identity lifecycles, provisioning, and entitlements, featuring easy integration, flexibility, role-based access, and strong compliance support.
This software provides effective identity lifecycle automation, entitlement management, provisioning, and access control while offering codeless customization through Policy and Identity Xpress technology. The integration with multiple applications supports regulatory compliance efforts, enhancing security and operational efficiency with a user-friendly interface. Users appreciate its ease of customization, though challenges in integrating with cloud services and external systems remain. Improvements are needed in technical support, reporting capabilities, and workflows. Its comprehensive identity solutions target sectors like retail, financial, and government, emphasizing risk management and compliance while integrating with HR systems.
What key features does it offer?Organizations in retail, financial, and government sectors utilize this software to streamline identity management and standardize user accounts. Businesses focus on user creation, privilege management, and compliance certification by aligning access with business rules. Integration with HR systems for identity solutions is achieved through technical customizations.
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