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OneTouch AT Network Assistant vs Wireshark comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OneTouch AT Network Assistant
Ranking in Network Troubleshooting
15th
Average Rating
9.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Wireshark
Ranking in Network Troubleshooting
2nd
Average Rating
9.0
Reviews Sentiment
6.4
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Troubleshooting category, the mindshare of OneTouch AT Network Assistant is 4.5%, up from 2.2% compared to the previous year. The mindshare of Wireshark is 19.7%, up from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
Wireshark19.7%
OneTouch AT Network Assistant4.5%
Other75.8%
Network Troubleshooting
 

Featured Reviews

JamesStout - PeerSpot reviewer
IT Director at JVS Consulting
It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets
OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.
reviewer2837244 - PeerSpot reviewer
It System Engineer at a manufacturing company with 5,001-10,000 employees
Packet analysis has improved real-time troubleshooting and simplifies mapping complex data flows
The best features that Wireshark offers are everything. Every time I look into Wireshark, I find something new. The ability to capture real-time packets and understand how the packet is working and moving through how many hops and to how many points it reaches makes it a wonderful tool. The specific feature I use most is capturing packets of real-time communication and seeing how the packet is working. I rely on all the filters it has to check the protocols and see the communication between one end and another end and what the hops in between are, and if there is a proxy, how it behaves. Everything helps us check out the issue and troubleshoot it. I do not have anything additional to add about the features; everything looks really fine. The graphics are also good, and you can change its graphical features, making it a pretty nice tool. You can also use it with the PCAP file, which is really nice. Wireshark has positively impacted my organization by giving us the ability to capture packets and see into the network how it is working and what we can clarify about the network, specifically how we can remove many hops in the communication channels. A specific example of a measurable outcome is that we have a few switches in our network that, when we use Wireshark analysis, we find should not be needed or can be replaced with automatic switches instead of manual switches, such as switches which do not have any active features and only passive switches. That has saved us a lot of time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The training features are very valuable for me."
"OneTouch is easy to set up; you just plug it in, enter your details, and off you go, and it only takes a few minutes as long as you've got Link-Live access or network access."
"For me, it's easy to use, it always gives me accurate information, it's never crashed or had issues, and the way it's designed lets you pull the module off and put a different type of module on to do other stuff."
"Fluke’s not cheap, but you get what you pay for."
"Fluke makes a good product that is rather unique in the marketplace, in my opinion."
"Wireshark has been getting better and better in the time I've been using it and it is a very helpful tool."
"This is a good product for quick and easy troubleshooting."
"Wireshark is very user-friendly; even someone with basic IT knowledge can use it."
"The ability to capture real-time packets and understand how the packet is working and moving through how many hops and to how many points it reaches makes it a wonderful tool."
"I have found the most valuable feature you can design your sniffer the way you want to."
"The strongest feature of this solution, is the ability it gives us to carry out deep-packet inspections on our network, particularly when a function isn't performing as it should."
"I believe everyone should use this tool if they need to analyze packets."
"Wireshark is the world's most powerful network protocol analyzer tool."
 

Cons

"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."
"With my Fluke OneTouch, I did encounter stability issues."
"The dashboard is one area with room for improvement."
"The RJ45 jack on top of the Linkrunner has not been able to handle the constant usage at my last location and current employer."
"I think they're a little steep on the pricing side, but you take what you get."
"There is no scalability for OneTouch. If you want to do other things with it, you can't."
"The volume of data on a typical TCP segment is so large that it can be challenging to capture and find the right data."
"It is not an easy program. You will need to study to use it to its full capabilities (follow a course)."
"A room for improvement in Wireshark is its ease of use for beginners. It could be better. Another room for improvement in the tool is for it to provide more details about the traffic load. At the moment, Wireshark is adequate for me, so there isn't anything I'd like added to it in its next version."
"In the future, it would be nice to see color coding. It is just black and white."
"It would be better if they offered a hybrid version like My Cloud Control."
"The Wireshark search function shows green for a correct search and red for an incorrect search. If there were a way to provide a description about what a search - and the similar ones which are available - can do, while a person is typing it, it would make the product easier to use and simultaneously decrease the learning curve."
"I have not used Wireshark to an advanced point where I could provide a detailed opinion on improvements needed."
"Great scalability, but they are beginning to sacrifice ease of use for complexity."
 

Pricing and Cost Advice

Information not available
"The tool is free."
"It is free to download and install. It runs on multiple platforms, so how can you go wrong?"
"It's free."
"Wireshark is free of charge, and there's no license involved."
"We're using the free version of Wireshark."
"Wireshark is free software, so you don't have to pay any licensing fee. Individual people can use it and then donate to Wireshark."
"Wireshark is open-source and free of charge."
"This is an open-source product that can be used free of charge."
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Top Industries

By visitors reading reviews
No data available
University
10%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise11
Large Enterprise29
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Wireshark?
Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.
What needs improvement with Wireshark?
Wireshark can be improved if it provides the accessibility of capturing packets from one device that is installed in the network without needing the port-mirrored facility. They could provide somet...
What is your primary use case for Wireshark?
Wireshark's main use case is capturing packets and reviewing the data flow over the network. Regarding my main use case for Wireshark, it is a great tool and would be one of the best tools availabl...
 

Overview

 

Sample Customers

Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering,  Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University
Comversion, ADP, Talbots
Find out what your peers are saying about OneTouch AT Network Assistant vs. Wireshark and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.