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OpenText Core Security Awareness Training​ vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Core Security Awar...
Average Rating
6.0
Reviews Sentiment
5.6
Number of Reviews
1
Ranking in other categories
Security Awareness Training (17th)
Proofpoint Email Protection
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

OpenText Core Security Awareness Training​ and Proofpoint Email Protection aren’t in the same category and serve different purposes. OpenText Core Security Awareness Training​ is designed for Security Awareness Training and holds a mindshare of 1.9%, up 1.5% compared to last year.
Proofpoint Email Protection, on the other hand, focuses on Secure Email Gateway (SEG), holds 18.3% mindshare, down 21.4% since last year.
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
OpenText Core Security Awareness Training​1.9%
KnowBe411.8%
Riot7.2%
Other79.1%
Security Awareness Training
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection18.3%
Microsoft Defender for Office 36514.8%
Mimecast Advanced Email Security14.6%
Other52.3%
Secure Email Gateway (SEG)
 

Featured Reviews

it_user1584120 - PeerSpot reviewer
Sr. IT Solutions Architect at a computer software company with 11-50 employees
User-friendly, has a good training content library and training videos, but it is not effective and the customization has limitations
We used it with one or two of our clients and were not impressed with it, so we stopped using it. We started using an alternative. We had a client who was looking for Security Awareness Training. We were using Weber but the client was not happy with it. We are using a different solution. The ability for customization has limitations. With the different phishing emails and different templates, you weren't really able to change specific things that we had wanted, or make specific changes that we felt comfortable with. When it came to sending it out to our users, it seemed to make it more confusing than it did to actually solving anything. It wasn't as effective as we had originally hoped just based on the content we were able to send out. They may have made some changes but during the time we used it, it just was not effective, and it didn't work with as many of the users as we would have liked.
Siva_Prasad - PeerSpot reviewer
Principal Consultant at Infosys
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are several training courses and well-put-together edited videos."
"The GUI works well and it is really well built."
"It was easy to set up."
"Since I started using Proofpoint Email Protection, I have blocked numerous phishing emails, and while I cannot remember the exact numbers, it is more than 200 or 300."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"It's one of the top products out there."
"Considering Proofpoint Email Protection's end-to-end visibility in email threats, focusing on both the email and the person, it accomplishes what automation does in half the human work."
"Proofpoint Email Protection has positively impacted my organization by advancing our email security posture."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"Proofpoint Email Protection has positively impacted my organization by ensuring we are not at risk of a breach through email."
 

Cons

"The ability for customization has limitations."
"We used it with one or two of our clients and were not impressed with it, so we stopped using it."
"I think Proofpoint Email Protection could be slightly more intuitive."
"Proofpoint Email Protection is an expensive solution."
"Proofpoint Email Protection could improve by reducing the price."
"My experience with pricing, setup cost, and licensing for Proofpoint Email Protection is that it is somewhat on the higher end and more premium, but it is a good product."
"I would like to see improvements in the transition from Proofpoint Protection Server to Proofpoint on Demand because Proofpoint Protection Server is not very user-friendly and requires logging into two portals for some features."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"I feel there is still room for improvement because many features are in POD and not yet available in the Admin Portal."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
 

Pricing and Cost Advice

"We were able to find an alternative that had more open-source and more customization that was at a cheaper price point."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"Pricing has recently been increased and the cost is a downside"
"The solution uses a licensing model that is reasonable compared to other products."
"The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"Proofpoint Email Protection is a reasonably priced product, which means that it is neither too low nor too high in terms of price."
"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise24
Large Enterprise62
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Proofpoint Email Protection?
The downside is I feel the vendor support is a little lacking and should be more responsive. The technical support is not up to the mark.
What is your primary use case for Proofpoint Email Protection?
I am leading this security domain, and my L1 and L2s have been using Proofpoint Email Protection and other modules of Proofpoint Email Protection for more than three years.We are currently working ...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Pink Hat Technology Management
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about KnowBe4, Huntress, Proofpoint and others in Security Awareness Training. Updated: August 2026.
908,834 professionals have used our research since 2012.