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OpenText Core Security Awareness Training​ vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Core Security Awar...
Average Rating
6.0
Reviews Sentiment
5.6
Number of Reviews
1
Ranking in other categories
Security Awareness Training (18th)
Proofpoint Email Protection
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

OpenText Core Security Awareness Training​ and Proofpoint Email Protection aren’t in the same category and serve different purposes. OpenText Core Security Awareness Training​ is designed for Security Awareness Training and holds a mindshare of 2.0%, up 1.4% compared to last year.
Proofpoint Email Protection, on the other hand, focuses on Secure Email Gateway (SEG), holds 18.0% mindshare, down 20.9% since last year.
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
OpenText Core Security Awareness Training​2.0%
KnowBe410.9%
Riot7.0%
Other80.1%
Security Awareness Training
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection18.0%
Mimecast Advanced Email Security14.1%
Microsoft Defender for Office 36513.9%
Other54.0%
Secure Email Gateway (SEG)
 

Featured Reviews

it_user1584120 - PeerSpot reviewer
Sr. IT Solutions Architect at a computer software company with 11-50 employees
User-friendly, has a good training content library and training videos, but it is not effective and the customization has limitations
We used it with one or two of our clients and were not impressed with it, so we stopped using it. We started using an alternative. We had a client who was looking for Security Awareness Training. We were using Weber but the client was not happy with it. We are using a different solution. The ability for customization has limitations. With the different phishing emails and different templates, you weren't really able to change specific things that we had wanted, or make specific changes that we felt comfortable with. When it came to sending it out to our users, it seemed to make it more confusing than it did to actually solving anything. It wasn't as effective as we had originally hoped just based on the content we were able to send out. They may have made some changes but during the time we used it, it just was not effective, and it didn't work with as many of the users as we would have liked.
Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The GUI works well and it is really well built."
"There are several training courses and well-put-together edited videos."
"The tool has improved our workflow by ensuring people receive only the emails they need for work rather than being inundated with hundreds or thousands of unnecessary emails daily."
"Proofpoint Email Protection offers an additional layer of protection compared to other brands like Microsoft, Mimecast, and Barracuda. While these major companies excel at detecting malicious attachments, the solution goes further by analyzing the context of emails, allowing for more nuanced decision-making."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"As a cloud-based product, it can scale well."
"The archive feature is valuable."
"It's one of the top products out there."
"Proofpoint Email Protection is an overall better product with superior AI, and we have seen a reduction of fifty percent in phishing tickets and investigations, and it has stopped phishing attempts where other previous solutions were struggling."
 

Cons

"We used it with one or two of our clients and were not impressed with it, so we stopped using it."
"The ability for customization has limitations."
"As a manager with multiple customers using Proofpoint Email Protection, having the ability to manage the admin console more efficiently would be beneficial."
"Proofpoint Email Protection needs to enhance its capabilities for AI-related threats as it is primarily a rule-based solution."
"The disadvantage of Proofpoint Email Protection in comparison to other competitors is its cost."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"Proofpoint Email Protection has a lot of false positives, and the infrastructure is a bit complex."
"I have noticed some lagging and issues with the Proofpoint Protection Server, which is not the cloud solution or the Admin Portal solution. It seems to lag quite a lot when we try to work with folders, quarantine folders, or configure anything in there."
"The scalability can be improved, and the solution can be optimized."
"Proofpoint Email Protection's interface is confusing and could be improved."
 

Pricing and Cost Advice

"We were able to find an alternative that had more open-source and more customization that was at a cheaper price point."
"It is multiple times more expensive, which made it very much less attractive."
"It is expensive."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
"The solution uses a licensing model that is reasonable compared to other products."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise25
Large Enterprise62
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Pink Hat Technology Management
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about KnowBe4, Huntress, Proofpoint and others in Security Awareness Training. Updated: September 2026.
913,806 professionals have used our research since 2012.