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OpenText Documentum Content Management vs Saperion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Saperion
Ranking in Enterprise Content Management
30th
Average Rating
3.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 6.7%, down from 10.3% compared to the previous year. The mindshare of Saperion is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management6.7%
Saperion1.1%
Other92.2%
Enterprise Content Management
 

Featured Reviews

FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.
it_user592605 - PeerSpot reviewer
Software Engineer at a tech services company with 1,001-5,000 employees
I would like to see improvements in the web client and the workflow engine.
I think that the biggest area for improvement is for their core component, the Java Core Server (JCS). In addition, there could be improvement in the following areas: * Saperion web client: Does not support many rich-client features and is inconsistent between thin and thick clients * The VBA macro API was very poor * No real toolset provided * No debugging options * Workflow engine * No official and supported procedure of deploying/moving a solution between stages, which was officially stated by the vendor

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The most valuable feature is the management."
"The product is user-friendly."
"The most valuable feature of OpenText Documentum is the versioning."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"In terms of scalability, Documentum is a very good product; it's scalable, flexible, and reliable."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The stability is very good, and sometimes we have connection issues with the DocBase Java Method Servers or DocBroker services because our project is about 400 megabytes and very big, but the designer works hard to resolve it."
"The product allowed organizations to move and accelerate their paper-based business flows into electronic ones."
 

Cons

"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"It's difficult to manage and customize Documentum."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"Sometimes DocBroker cannot see the DocBase."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"Do not follow this path. This is a very tough platform to implement anything apart from some simple-case scenarios."
 

Pricing and Cost Advice

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The price is considered affordable now."
"It is quite an expensive product."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
8%
Government
8%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
No data available
 

Questions from the Community

What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
Ask a question
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Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
Hyland Saperion, Hyland Saperion ECM, Saperion ECM
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Information Not Available
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913,924 professionals have used our research since 2012.