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OpenText Documentum Content Management vs Saperion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
4th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Saperion
Ranking in Enterprise Content Management
27th
Average Rating
3.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 7.1%, down from 12.1% compared to the previous year. The mindshare of Saperion is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management7.1%
Saperion0.9%
Other92.0%
Enterprise Content Management
 

Featured Reviews

FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.
it_user592605 - PeerSpot reviewer
Software Engineer at a tech services company with 1,001-5,000 employees
I would like to see improvements in the web client and the workflow engine.
I think that the biggest area for improvement is for their core component, the Java Core Server (JCS). In addition, there could be improvement in the following areas: * Saperion web client: Does not support many rich-client features and is inconsistent between thin and thick clients * The VBA macro API was very poor * No real toolset provided * No debugging options * Workflow engine * No official and supported procedure of deploying/moving a solution between stages, which was officially stated by the vendor

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use it as a repository of our records."
"Using Documentum products such as ContentServer, xCP, and Captiva, over 90 large-scale business processes and applications have been successfully implemented to move forward to a paperless organization, fully integrated with our Oracle E-Business Suite and custom enterprise systems built in-house."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most impactful thing is the size, which is almost 25 TB."
"The product allowed organizations to move and accelerate their paper-based business flows into electronic ones."
 

Cons

"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"The price is quite high as the licensing prices are significant."
"The user interface can be a bit more intuitive."
"The BPM side should be improved."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"It needs a better UI and it should also be cloud-ready."
"The price is quite high as the licensing prices are significant."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"Do not follow this path. This is a very tough platform to implement anything apart from some simple-case scenarios."
 

Pricing and Cost Advice

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"It is quite an expensive product."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The product is expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Government
10%
Manufacturing Company
9%
Energy/Utilities Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
No data available
 

Questions from the Community

What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
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Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
Hyland Saperion, Hyland Saperion ECM, Saperion ECM
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
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884,933 professionals have used our research since 2012.