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OpenText Documentum Content Management vs Saperion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
4th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Saperion
Ranking in Enterprise Content Management
28th
Average Rating
3.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 6.0%, down from 12.2% compared to the previous year. The mindshare of Saperion is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management6.0%
Saperion1.0%
Other93.0%
Enterprise Content Management
 

Featured Reviews

FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.
it_user592605 - PeerSpot reviewer
Software Engineer at a tech services company with 1,001-5,000 employees
I would like to see improvements in the web client and the workflow engine.
I think that the biggest area for improvement is for their core component, the Java Core Server (JCS). In addition, there could be improvement in the following areas: * Saperion web client: Does not support many rich-client features and is inconsistent between thin and thick clients * The VBA macro API was very poor * No real toolset provided * No debugging options * Workflow engine * No official and supported procedure of deploying/moving a solution between stages, which was officially stated by the vendor

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of sub-products/components, the most valuable features are definitely Content Server and DFC."
"It is secure, we can store all of our documents in a central location, and we don't have any plans to change."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"I recommend Documentum as it supports big systems and offers good integration."
"The most valuable features of this solution are the security, storage, and document search capability."
"The most valuable feature is the management."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The most valuable features of this solution are the security, storage, and document search capability."
"The product allowed organizations to move and accelerate their paper-based business flows into electronic ones."
 

Cons

"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"The user interface can be a bit more intuitive."
"Sometimes DocBroker cannot see the DocBase."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The interface is not user-friendly, new meta data classes are not easy to create."
"OpenText Documentum's user interface could be improved a little bit."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"The price of Documentum could be lower. It's quite high compared to its competitors."
"Do not follow this path. This is a very tough platform to implement anything apart from some simple-case scenarios."
 

Pricing and Cost Advice

"OpenText Documentum's pricing is good."
"The product is expensive."
"The price is considered affordable now."
"It is quite an expensive product."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Energy/Utilities Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
No data available
 

Questions from the Community

What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
Ask a question
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Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
Hyland Saperion, Hyland Saperion ECM, Saperion ECM
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Information Not Available
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893,244 professionals have used our research since 2012.