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OpenText Enterprise Security Manager vs Sentinel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
ROI from OpenText Enterprise Security Manager varies widely, influenced by threat detection, compliance benefits, and prevention of incidents.
Sentiment score
6.0
Sentinel tracks user behavior to prevent security issues, offering financial gain typically within a three-year lease period.
 

Customer Service

Sentiment score
5.4
OpenText Enterprise Security Manager support receives mixed reviews, with common complaints about slow resolution and inadequate expertise in complex issues.
Sentiment score
4.5
Clients find Sentinel service excellent overall, but some face delays and difficulties, especially with low-priority issues.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Senior Security Engineer at Valuepoint Systems
 

Scalability Issues

Sentiment score
5.9
OpenText Enterprise Security Manager is scalable for large deployments but faces cost challenges at the logger level.
Sentiment score
8.0
Sentinel efficiently scales and integrates with systems, favored by large organizations for enterprise-grade performance in extensive environments.
It lacks some capabilities compared to other tools available in the market.
Senior Security Engineer at Valuepoint Systems
 

Stability Issues

Sentiment score
5.1
OpenText Enterprise Security Manager is stable and reliable, though performance varies with challenges in virtualization and specific components.
Sentiment score
8.0
Sentinel is generally stable, with some users noting Java-related issues and region-specific outages, but high ratings overall.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Senior Security Engineer at Valuepoint Systems
 

Room For Improvement

OpenText Enterprise Security Manager needs user interface upgrades, better integration, improved documentation, and enhancements in analytics and scalability.
Sentinel requires improved web integration, user interface, customization, documentation, and dashboard simplicity, while addressing regional outages and cost concerns.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Senior Security Engineer at Valuepoint Systems
Price is always a consideration, so the price would be nice if it were lower.
Manager, Customer Success at Coltek Business Soltuions
 

Setup Cost

OpenText Enterprise Security Manager is costly but offers robust features and scalability, with possible discounts and cost management strategies.
Sentinel is a subscription-based enterprise solution with competitive pricing, offering discounts and regular updates, requiring a support contract.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
Senior Security Engineer at Valuepoint Systems
They nearly always bill it in dollars, so if it can be billed in our currency, that would be helpful and fixed in our currency.
Manager, Customer Success at Coltek Business Soltuions
 

Valuable Features

ArcSight offers advanced threat detection, robust integration, customizable dashboards, and automates event correlation for efficient security operations.
Sentinel excels with its scalable, user-friendly design, integrating advanced threat detection and automated incident response, enhancing security management.
The ability to interpret data is highly valued.
Senior Security Engineer at Valuepoint Systems
Sentinel's best features include that it's a very easy product to use.
Manager, Customer Success at Coltek Business Soltuions
 

Categories and Ranking

OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
Sentinel
Ranking in Security Information and Event Management (SIEM)
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Enterprise Security Manager is 1.5%, up from 1.1% compared to the previous year. The mindshare of Sentinel is 3.1%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Sentinel3.1%
OpenText Enterprise Security Manager1.5%
Other95.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

DayaramGoyal - PeerSpot reviewer
Vice President, Technology at Cache Digitech Pvt Ltd.
Integration shines but threat detection and technical support need attention
Regarding threat detection capabilities, I think OpenText Enterprise Security Manager covers the MITRE ATT&CK framework at an average level, and on a scale of one to ten, I would rate it only five. They have to improve in those areas in terms of threat detection capabilities. For ArcSight, they need to give the complete package, with UBA being part of that. They have added it, but I question what capabilities are there, especially on the SOAR side where they have to improve because the SIEM was very strong. For the SOAR side, because SIEM was very strong when they were earlier launched, but for SOAR, they were integrating with third-party solutions initially, and then they built the capability. They have acquired some company, but it is not up to that potential. They slowly and gradually lost that ground to Splunk, QRadar, and other companies, so when anybody talks about the full capabilities, they are not thinking about Micro Focus as of now. I would desire additional features in OpenText Enterprise Security Manager, especially on the SOAR side, and maybe on the UBA side, as threats intel and all, which are part of bundled solutions. Those are the areas they have to improve so that customers can trust and enhance those things, and maybe the customers will feel they should go for this product. As of now, if we are evaluating our own scenario, we are not even thinking about it. Earlier, that was not the scenario when they were selling this SIEM solution in the market; everybody was thinking OpenText was the default option, but now, if you're looking for a complete solution stack, nobody is even considering it.
Simon Johnston - PeerSpot reviewer
Manager, Customer Success at Coltek Business Soltuions
Simple antivirus solution integrates well but could improve pricing and currency options
I don't really have experience working with these solutions. I promote them for our clients, but I don't work with them. I can't share my experience with these tools as I make assumptions about that. For both Adlumin and CrowdStrike, both confirm that they're scalable and enterprise-ready and all those kinds of things. We haven't had any specific problem with either of those. We just have a preference for which one we would prefer. If somebody says they want to use a different one from the one that we prefer, then we have to find reasons why they aren't. But scalability is not one of the reasons that one is better over the other. I don't really have advice for people that are looking into using Sentinel; just do your research across what is available. On a scale of one to ten, I rate Sentinel a seven.
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884,873 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Marketing Services Firm
12%
Manufacturing Company
9%
Financial Services Firm
8%
Performing Arts
8%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
What is your experience regarding pricing and costs for NetIQ Sentinel?
I don't have too many comments overall about pricing as we're in South Africa, so it makes more sense if it's billed in rand. They nearly always bill it in dollars, so if it can be billed in our cu...
What needs improvement with NetIQ Sentinel?
I'm not sure what the room for improvement is for Sentinel. It needs to stay current, and it does, so I suppose that's fine. I don't have a high demand for what it should do. Price is always a cons...
What is your primary use case for NetIQ Sentinel?
It's our go-to choice for antivirus. I use Sentinel a lot.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
NetIQ Sentinel, Novell SIEM
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
Find out what your peers are saying about OpenText Enterprise Security Manager vs. Sentinel and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.