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OpenText Silk Test vs Perfecto comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (9th)
Perfecto
Ranking in Functional Testing Tools
20th
Ranking in Test Automation Tools
21st
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Performance Testing Tools (13th), Mobile App Testing Tools (6th)
 

Mindshare comparison

As of August 2026, in the Functional Testing Tools category, the mindshare of OpenText Silk Test is 2.0%, up from 1.0% compared to the previous year. The mindshare of Perfecto is 2.5%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.0%
Perfecto2.5%
Other95.5%
Functional Testing Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
Roland Castelino - PeerSpot reviewer
QA Lead at BMO Financial
Its reporting allows us to have a clear view regarding what tests have been executed
The most valuable would be their Live Stream analysis, where I can see the live analysis of all the executions on a single device or multiple devices as well as track them. The live analysis and reporting would be the single most valuable feature. We leverage Perfecto’s reporting and analytics a lot. From the CI Dashboard, it is mainly the status, which is the past, failure count, and time consumption, e.g., how much time did an average test or script take? Along with that, it provides the historical view compared to the previous result, e.g., am I a pass or fail? Also, the stack trace is very important. Whenever a pass occurs, we don't look beyond that. However, whenever a failure occurs, the stack trace information that it gives us is pretty critical for us when figuring out where failures lie. It gives a summary for the pass/fail count, total test count, the historical view, time consumption for each test as well as the total tests, and the stack rate of the failure. Perfecto's analytics are very important since we use them on a daily basis. We run our executions daily. After every execution, we pull information from the Perfecto reporting system and share that with our stakeholders. Having this information accurately reported is pretty important for us, so everybody is aware of the current status of the product. That way, we can evaluate the health of the product or environment against that which has been executed. Therefore, it helps make those real-time decisions and highlights the impact to the business. I found Perfecto to be pretty easy to use while executing against cross-platforms. The main reason is because the same script or test automation where we execute on multiple platforms has minimal changes that I need to do. Also, it is easy for me to set up an execution on one platform, then on another platform, either in parallel or one after the other. Parallel opportunities save me time. Once the execution has been completed across these different configurations, I can always check and compare, e.g., what are the differences and consistencies? We utilize Perfecto’s cloud-based lab to test across devices, browsers, and OSs. I use it occasionally for manual testing. Though, there are other team members who use it more frequently than I do. I use it mainly for executing my automated tests. We have the Perfecto lab, cloud devices, and machines. I can program my test to execute against any of those devices, which gives me more confidence in my product. I can compare and see how my product or application functionally behaves across these different devices and from a UI point of view, which helps me a lot. The device lab is extremely important to our testing operations. We rely on having multiple devices up and running all the time. Whenever we kick off an execution, there are multiple reasons why executions may get triggered: * CodeCommit * A scheduled job. * Might be on-demand by any stakeholder. We need the lab to be available, as we need devices up and running for executions to take place. Also, the devices help since they allow us to have parallel execution, and not just wait for a sequential device to become free and available. Therefore, volume is definitely key. It also gives us an opportunity to compare execution across platforms in that space. It is extremely important to you that the lab provides same-day access to new devices since we analyze that data every single day after execution. Perfecto provides their own framework called Quantum Framework. That is one option. The other option is, if I want to have my own framework, I can have a Java-based Maven project, take a Selenium library, AppiumLibrary, and REST Assured library, and utilize the open-source framework. It is easy for us to connect to Perfecto, no matter what framework we use, as long as it has these core libraries in it. I can design and structure it any way that I want. The execution will happen in Perfecto no matter what since they have support for these tools or libraries. It is pretty neat that way. We are not dependent on using just one particular framework to use Perfecto. While there are still some framework limitations, there is the opportunity to use multiple, different open-source frameworks, then pass the execution to Perfecto. We can use most frameworks, then design and craft it any way that we want, then just pass the execution to Perfecto.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"The major thing it has helped with is to reduce the workload on testing activities."
"The solution is user-friendly with respect to automation."
"Using this DLL functionality we were able to automate our product."
"Overall, it results in huge cost savings for our company."
"One of the good things about Perfecto is the scalability that it provides, as we are able to quickly scale up the devices and choose Android devices, web-based applications, or whatever we need, and we can scale up quickly and easily."
"We have seen the biggest improvement in cost savings, initially saving $2.6 million a year just on roaming charges."
"The CI dashboard tool is very good, as is the Live Stream monitoring. Whenever I want to monitor execution, I can open multiple tabs in Perfecto and it is easy for me to refer to the CI dashboard and the Live Stream."
"Being able to run automated tests and see the success and failure rate of those runs every day has saved us a lot of time and helped us identify issues much sooner, which has improved the quality of our software."
"Perfecto facilitates delivering the product on time, through the cloud devices, so that there is no impact to our end-users."
"The most valuable aspect of the solution is that it covers all types of devices on the market allowing you to test different versions of an operating system."
"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment."
 

Cons

"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"The initial setup is somewhat complex if you're deploying on-prem."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"They should extend some of the functions that are a bit clunky and improve the integration."
"Could be more user-friendly on the installation and configuration side."
"At that time, we never had good technical support in Bangalore."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help."
"So, overall, I would rate Perfecto a seven out of ten because sometimes, we also have lagging with some of the devices. We get error messages, but we're not quite sure what's causing them."
"There was a discussion about having the capability to export the test results to a certain tool that we use in our project. If that were added it would be great not having to manually take screenshots, put them in a document, and share them on the different test management tools."
"I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have."
"Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making."
"If we could run an accessibility test in Perfecto against builds, it would help us a lot. Currently, that's a very manual process for us. We haven't found a tool that can do accessibility scans for iOS and doesn't depend on engineering effort. Having a feature related to that would be really awesome for us."
"Sometimes, when the automated tests sync up or we have to debug remotely, we cannot interact directly with the device."
"I'm hoping they can support on-premises instances."
"It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated."
 

Pricing and Cost Advice

"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."
"This is an expensive solution compared to others, by 30% to 40%."
"It's definitely on the higher end of prices for this type of service."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
13%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
20%
Construction Company
12%
Outsourcing Company
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
Ask a question
Earn 20 points
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
Perfecto Mobile, Perfecto Web
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Virgin Media, Paychex, Rabobank, R+V, Discover
Find out what your peers are saying about OpenText Silk Test vs. Perfecto and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.