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OpenText Silk Test vs Perfecto comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (9th)
Perfecto
Ranking in Functional Testing Tools
20th
Ranking in Test Automation Tools
21st
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Performance Testing Tools (13th), Mobile App Testing Tools (6th)
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of OpenText Silk Test is 2.0%, up from 1.1% compared to the previous year. The mindshare of Perfecto is 2.4%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.0%
Perfecto2.4%
Other95.6%
Functional Testing Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
Rodrigo Candido Costa - PeerSpot reviewer
Software Quality and Automation Specialist at PRIME CONTROL
The solution saves us money because the cost of each license is 10 times lower than what we would spend to maintain infrastructure here
Sometimes, when the automated tests sync up or we have to debug remotely, we cannot interact directly with the device. We can interact with the code in the debugging tool, but we cannot directly click on the element on the screen or send other kinds of inputs to the device. This is possible with other tools. Also, it would be nice if there were some kind of API to get a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature was automated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I like most is the ease of reporting."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction. That is a good thing. It has also reduced our IT infrastructure cost. We don't have to spend a lot on setting up infrastructure, which becomes redundant or obsolete very soon. It helps in offsetting that cost."
"Using the device lab has definitely helped us to scale our testing operations."
"In terms of cross-platform testing, they offer all of it, every device available in the market. It covers real scenarios that mimic production so that we don't miss out on any devices that our clients might be using to run the applications we develop. It's been great and very helpful."
"Perfecto is a game-changer for us, we save at least $10,000 monthly."
"I also like the reporting functions. We are constantly downloading these reports and sharing them with our final customers. They help us understand what kind of bugs are happening through the applications. The recording feature is handy because it lets us see a video of the process we run through the pipeline and discover the point at which the automation is breaking."
"Perfecto has affected our software quality in a good way. It has allowed us to execute on-demand and on-choice. We also track the number of issues that we find in the product. Every single day, we tag the issues that we found. For example, if something was found by automation, that means it was found by a Perfecto execution. Over time, we realized the real value in tracking those numbers. We can see now that we have clearly been finding issues earlier. It has allowed us to catch our defects earlier, thus improving the quality of our applications."
"Overall, it has definitely translated to cost savings and the reason is multifold."
"Perfecto's device lab has helped us to scale our testing and it has made testing easier for us."
 

Cons

"They should extend some of the functions that are a bit clunky and improve the integration."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The solution has a lack of compatibility with newer technologies."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"Could be more user-friendly on the installation and configuration side."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"The initial setup is somewhat complex if you're deploying on-prem."
"So, overall, I would rate Perfecto a seven out of ten because sometimes, we also have lagging with some of the devices. We get error messages, but we're not quite sure what's causing them."
"I'm hoping they can support on-premises instances."
"When using devices on the cloud, it lags quite a bit at times."
"We feel that Perfecto is a little slow. If they could improve on that slowness in accessing the app, when we want to click a button, that would be great because we feel the difference. An improvement in the connectivity speed is required."
"It does well for mobile testing, but when it comes to the web aspect, it is lagging a little bit in terms of execution."
"We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely."
"Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI."
"I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"It's definitely on the higher end of prices for this type of service."
"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."
"This is an expensive solution compared to others, by 30% to 40%."
"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
13%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
17%
Construction Company
12%
Outsourcing Company
11%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise23
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
Perfecto Mobile, Perfecto Web
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Virgin Media, Paychex, Rabobank, R+V, Discover
Find out what your peers are saying about OpenText Silk Test vs. Perfecto and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.