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OpenText Silk Test vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (8th)
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Ranking in Test Automation Tools
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
81
Ranking in other categories
API Testing Tools (6th)
 

Mindshare comparison

As of May 2026, in the Test Automation Tools category, the mindshare of OpenText Silk Test is 1.8%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 3.2%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Worksoft Certify3.2%
OpenText Silk Test1.8%
Other95.0%
Test Automation Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"The solution is user-friendly with respect to automation."
"The OCR recognition is great, way over Sikulix or Robot Framework."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The feature I like most is the ease of reporting."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"It's easy to automate and accelerate testing."
"Instead of multiple tools, we have been able to have Worksoft handle a lot of our applications, which has saved us a lot of time and effort."
"One of the biggest advantages for this solution is codeless automation, because it is codeless, you can train people within a couple of hours."
"What I found most valuable in Worksoft Certify is its identification feature. I also found its automation feature valuable."
"Provides all the in-built functionalities and is a wonderful tool."
"One of the bigger value-adds that we had was extracting data from our warning systems to be inputted into our new learning system."
"Worksoft Certify provided outstanding feature support for SAP test automation which is unrivaled by other tools in the market."
"If you are working on SAP automation with Certify, then it’s the best tool to work with."
"We get feedback from all areas that the return on investment is there, not just regarding time savings but also cost reduction."
 

Cons

"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"The pricing is an issue, the program is very expensive."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"The initial setup is somewhat complex if you're deploying on-prem."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The support for automation with iOS applications can be better."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"Our interactions with technical support has not been the best always and there is room for improvement especially with respect to the time taken to respond to cases. However, with the right contacts and reasonable escalations we have always managed to get quick attention on our cases."
"Worksoft Certify needs improvement on customization of reporting and how you report final outcomes."
"Upgrading Certify takes a lot of time and effort, which is like a small project by itself."
"I chose seven out of ten because, while Worksoft Certify is strong in SAP automation and end-to-end business process testing, there are a few areas where I experience limitations in day-to-day usage."
"Based on my colleagues' feedback, there are still some minor issues concerning continuous testing, particularly related to the timeout feature."
"I would rate the stability as a seven out of ten. If there is a test script I'm running five times, I have apprehension that it might not be successful five times."
"We ran into some issues with the version that we were on during the initial setup. We ran into a bug on one version, then they upgraded us to a new version, and we got hit with another bug. So, they had to put us in a beta. That was a little frustrating. However, besides the bugs that we ran into, the install was pretty straightforward."
"For Execution Manager, I would like it to be more robust interface and be able to view the remote machines full screen instead of a little window."
 

Pricing and Cost Advice

"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"It is expensive compared to some of the other automation tools in the market. However, the benefits and ROI has proved that it has been a good investment."
"We've saved over 80 percent in time savings."
"The initial investment is probably a little high. It was a little hard for me to sell, but it was a one-shot deal and that's why it's so high. All we are doing now is paying annual maintenance, which we don't have to do if we don't want upgrades, but we do."
"Worksoft Capture 2.0 can help our customers to accelerate their automation development at least 40 percent faster than any other commercial tools available in the market."
"This solution has enabled our clients to automate and save time (approximately 40 to 50 percent)."
"The typical range that we see is between 50 to 90 percent improvement in speed capabilities. Another aspect comes with the depth that they're able to test. It increases their capabilities overall to test at a broader level."
"Cost-wise, compared with other tools, it is a great product."
"Our ROI is primarily a reduction in testing time. The testing, when we were doing it manually, was 30 to 40 percent of the project's cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
13%
Construction Company
10%
Comms Service Provider
7%
Manufacturing Company
14%
Energy/Utilities Company
10%
Retailer
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise67
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Worksoft Certify?
I am aware that Worksoft Certify is not free, but I do not know the exact price, and I think it is a bit pricey. However, Worksoft Certify is a great tool, and I think the money that you will spend...
What needs improvement with Worksoft Certify?
In my early experience using Worksoft Certify as a beginner, there were some cases where I would capture an object. Since we were working in a similar sandbox with multiple resources, sometimes the...
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about OpenText Silk Test vs. Worksoft Certify and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.