No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Silk Test vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (9th)
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Ranking in Test Automation Tools
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
89
Ranking in other categories
API Testing Tools (5th)
 

Mindshare comparison

As of August 2026, in the Test Automation Tools category, the mindshare of OpenText Silk Test is 2.0%, up from 0.9% compared to the previous year. The mindshare of Worksoft Certify is 3.0%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Worksoft Certify3.0%
OpenText Silk Test2.0%
Other95.0%
Test Automation Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"It is a fine product; it is a powerful tool, and it needs commitment."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"The feature I like most is the ease of reporting."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"It's easy to automate and accelerate testing."
"Since they updated the Capture feature to a more "Snagit" look and feel, it has become our primary tool."
"Worksoft Certify Mostly is an easy-to-learn tool and does not require any extensive training."
"The ability to work with the data, with recordsets, and plug those into the scripts is very easy and very powerful. We use it extensively."
"We are now trying to automate all our applications: SAP, web, third-party, and legacy. Instead of multiple tools, we have been able to have Worksoft handle a lot of our applications. This has saved us a lot of time and effort."
"Worksoft has helped us position our company better because the product lets us show our value in terms of the benefits that we bring."
"The decoupling of the test scripts from the data and the application is a nice feature. When you are creating test scripts, for example, for a web application, you have to learn about Worksoft and how the controls of a screen can be interpreted by Worksoft. For that purpose, you create so-called maps. These maps are loosely coupled to your scripts, which means if the application is changed, the control will be changed from an identifier. You don't need to rework the entire script. You only need to do these adjustments in the map, and then you can automatically reuse the scripts. So, it is really a smart move to have the decoupling of scripts, maps, and data."
"After implementation of Worksoft, the same test scenarios currently run in approximately 45 minutes – hands free!"
"I would say Worksoft Certify is good and the best one to date when automating an SAP platform."
 

Cons

"The solution has a lack of compatibility with newer technologies."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The browser based testing needs to be improved."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"Could be more user-friendly on the installation and configuration side."
"GUI interface could be simpler for non-developers."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"In version 14.5, there are still many bugs; for example, in CTM, we can see many timeout issues, and additionally, Worksoft Certify sometimes closes windows automatically."
"Rather than the product, I would first say from my experience that the immediate availability of a person or the support team is needed for anyone who requires help in areas wherever it is required."
"The execution time which is happening with Worksoft Certify is a bit low compared to Playwright and all."
"Based on my colleagues' feedback, there are still some minor issues concerning continuous testing, particularly related to the timeout feature."
"We can't get the process intelligence module to work properly. We can't get the impact comment that analyzes the incoming development code to run, either. We've also had bugs in the CTM and execution manager in the past year. It took technical support a long time to resolve this issue. We escalated it so that the vice president of the company was included as well."
"We can use it for the web application, but we are facing stability-related challenges. The properties are getting changed. For example, when I am performing any operation on the text box but the development team has done some changes, our Worksoft scripts are getting changed. This is the main challenge that we are facing while developing tests for the web application in Worksoft Certify, where any changes in the backend are indirectly impacting our scripts. For the web application, there is a scarcity of resources. Unlike an SAP application that doesn't require much experience, for the web application, you require experienced people."
"I would like the GUI to be more user-friendly and intuitive. We want to be able to move assets from project to another project without having to be in the same project or the same folder structure."
"Worksoft Certify does not help minimize or shorten the regression cycle."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"We save probably 50 percent of our time. The tool does what it's supposed to do, and we are able to actually work."
"We've saved over 80 percent in time savings."
"If we do one manual process, it could take approximately two hours. The same process using Worksoft probably takes ten minutes."
"On our last big SAP implementation project, we inserted an automation resource into the beginning of the project. Between automating regression processes, data staging, and using our automation to help repair cutover and conversion issues. We saved the project about $1,700,000."
"Our ROI is primarily a reduction in testing time. The testing, when we were doing it manually, was 30 to 40 percent of the project's cost."
"This solution has enabled us to automate in order to tremendously save time. Only first time when you are recording and creating the script will you spend some time with it, the rest of the time, you are just executing."
"Worksoft has paid for itself fives times over."
"It is expensive compared to some of the other automation tools in the market. However, the benefits and ROI has proved that it has been a good investment."
report
Use our free recommendation engine to learn which Test Automation Tools solutions are best for your needs.
908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
13%
Manufacturing Company
10%
Comms Service Provider
9%
Manufacturing Company
16%
Energy/Utilities Company
9%
Construction Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise73
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Worksoft Certify?
I am not certain about the pricing of Worksoft Certify. What I heard from my peers is that it is costly, and clients will be investing more money in this software.
What needs improvement with Worksoft Certify?
Based on my experience working in Worksoft Certify and this web application, there are several things that do not work as expected in Worksoft.
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about OpenText Silk Test vs. Worksoft Certify and other solutions. Updated: July 2026.
908,800 professionals have used our research since 2012.