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OpenText Silk Test vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
17th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (8th)
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Ranking in Test Automation Tools
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
88
Ranking in other categories
API Testing Tools (6th)
 

Mindshare comparison

As of June 2026, in the Test Automation Tools category, the mindshare of OpenText Silk Test is 2.0%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 3.1%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Worksoft Certify3.1%
OpenText Silk Test2.0%
Other94.9%
Test Automation Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"The major thing it has helped with is to reduce the workload on testing activities."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"It's easy to automate and accelerate testing."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
"Using Worksoft Certify speeds up our regression process."
"The most valuable feature of Worksoft Certify is that it has a codeless environment, so you do not have to be a programmer to use it."
"Improvement means for us that we have to be better in quality. Due to automation, you can run every automated test case twice a week. If you do it manually, you do it once per release. This is a quality improvement."
"Worksoft Certify Mostly is an easy-to-learn tool and does not require any extensive training."
"The solution has cut our clients' test maintenance time for changes, like patches or system upgrades; they used to take a lot of time until the production validation completed, and now it is just seconds until it is ready, so they can do executions within a couple of minutes."
"With Worksoft, we have been able to automate six of our smoke tests in four months."
"Worksoft is a good tool to start with as it is a codeless tool."
"Automation is now part of our strategy."
 

Cons

"The browser based testing needs to be improved."
"The pricing could be improved."
"At that time, we never had good technical support in Bangalore."
"Could be more user-friendly on the installation and configuration side."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"The initial setup is somewhat complex if you're deploying on-prem."
"I would like BPP to have more filtering options during the report creation. This would make our customers happy."
"I would like the Worksoft web application to be more robust."
"If any AI-powered features are included, that would be great. We've already seen the beginning of self-healing capabilities, but additional integrations with AI would be beneficial."
"Our interactions with technical support has not been the best always and there is room for improvement especially with respect to the time taken to respond to cases. However, with the right contacts and reasonable escalations we have always managed to get quick attention on our cases."
"When you reach out for support, it takes time for them to research it and get back to us."
"As part of our weekly regression, we wanted to use Execution Manager. However, from 2017 until March 2021, Execution Manager was not working as expected in our enrollment. It could have been better. If Execution Manager had worked well, then we could have doubled our productivity. Unfortunately, it had problems."
"In version 14.5, there are still many bugs; for example, in CTM, we can see many timeout issues, and additionally, Worksoft Certify sometimes closes windows automatically."
"Worksoft Certify needs improvement on customization of reporting and how you report final outcomes."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"We save probably 50 percent of our time. The tool does what it's supposed to do, and we are able to actually work."
"This solution has enabled us to automate in order to tremendously save time. Only first time when you are recording and creating the script will you spend some time with it, the rest of the time, you are just executing."
"I can only judge based on the situation that we had around six years ago when we did the tool evaluation. Worksoft was not the cheapest, but it provided the value. For 25 concurrent licenses, we paid more than €400,000, so it was not cheap. In the end, if you see how much time you are saving and compare it with others, its price is okay. We had also compared its cost with the licensing costs for HP and Tricentis, and they were at another level. Now, as we have already booked the licenses, we only have to pay an annual maintenance fee, which is 70%, and that is okay."
"The tool is not really good at all because you need to purchase some additional tools."
"This solution is expensive."
"It saves us time: approximately 50 percent."
"There is a cost involved to doing it, but once you get over the initial cost, then you'll start reaping the benefits and seeing that testing is getting done more quickly and efficiently. We are still early on with it, but the expectation and what we're seeing is that we will start seeing some savings coming out on the back-end once we have this done."
"We have seen ROI by being able to free up and give time back to the business for other value-added work."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
Manufacturing Company
16%
Energy/Utilities Company
9%
Financial Services Firm
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise71
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Worksoft Certify?
Regarding the pricing of Worksoft Certify, I do not know the actual pricing, but the company gets it as a per-license, per-user basis. I do not know the inside information, but I got the feeling th...
What needs improvement with Worksoft Certify?
The execution time which is happening with Worksoft Certify is a bit low compared to Playwright and all. That is one thing I have found as a little discomfort. When compared, it is comparatively le...
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about OpenText Silk Test vs. Worksoft Certify and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.