OptiView XG [EOL] vs Wireshark comparison

NETSCOUT and Wireshark are both solutions in the Network Troubleshooting category. Additionally, 89% of NETSCOUT users are willing to recommend the solution, compared to 98% of Wireshark users who would recommend it.

OptiView XG [EOL]

Read 38 OptiView XG [EOL] reviews

89% willing to recommend

Wireshark

Read 64 Wireshark reviews

6,288 Views
4,024 Comparison Views

98% willing to recommend

OptiView XG [EOL]

Wireshark

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between OptiView XG [EOL] and Wireshark based on real PeerSpot user reviews.

Find out what your peers are saying about Auvik, Wireshark, NetAlly and others in Network Troubleshooting.

To learn more, read our detailed Network Troubleshooting Report (Updated: June 2026).

Buyer's Guide

Network Troubleshooting

June 2026

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Helped 900,644 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OptiView XG [EOL]

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Wireshark

Average Rating

9.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Network Troubleshooting (2nd)

Featured Reviews

Mark_Walker

President at Bitwise Micro

A valuable, impressive, and portable product that saves time and has great scalability and stability

It just saves time. We have run into situations where contractors come in, and they plug in a WiFi device that is handing out DHCP addresses, which affects the rest of the network. To be able to quickly identify from where the problem is originating, you need a network tool that can identify the device that is doing this. It just brings into clear focus the exact issue when there is a problem or outage. When there is a crisis and you've several people wanting to know an estimate of when things are going to be back up and running again, you need to have answers. I have been at places that didn't have a tool like that. I know one place that had an outage for almost a week, and it was craziness. It turned out to be just a bad cable. That's all it was. They were having trouble with their email server, which was an on-premise email server, but emails were taking six hours to appear. The whole problem was because of a bad network cable. When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch. It told me this within 10 minutes. It is an incredible product.

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reviewer2837244

It System Engineer at a manufacturing company with 5,001-10,000 employees

Packet analysis has improved real-time troubleshooting and simplifies mapping complex data flows

The best features that Wireshark offers are everything. Every time I look into Wireshark, I find something new. The ability to capture real-time packets and understand how the packet is working and moving through how many hops and to how many points it reaches makes it a wonderful tool. The specific feature I use most is capturing packets of real-time communication and seeing how the packet is working. I rely on all the filters it has to check the protocols and see the communication between one end and another end and what the hops in between are, and if there is a proxy, how it behaves. Everything helps us check out the issue and troubleshoot it. I do not have anything additional to add about the features; everything looks really fine. The graphics are also good, and you can change its graphical features, making it a pretty nice tool. You can also use it with the PCAP file, which is really nice. Wireshark has positively impacted my organization by giving us the ability to capture packets and see into the network how it is working and what we can clarify about the network, specifically how we can remove many hops in the communication channels. A specific example of a measurable outcome is that we have a few switches in our network that, when we use Wireshark analysis, we find should not be needed or can be replaced with automatic switches instead of manual switches, such as switches which do not have any active features and only passive switches. That has saved us a lot of time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OptiView just made it a little bit easier; it was a neat package that made it easier to utilize."

"It allows us to be able to troubleshoot, predominantly in the field, with the tools that we would normally have in the lab."

"We were able to find out that there was actually double acknowledgments coming from one of the devices, and we were able to share that with the coders and ultimately get it fixed."

"When we do a capture, it gives us the details of where the problem is and what it could be."

"It's the one product that we go to when we have a problem or need to get information, because it can do so much."

"The packet capture feature is valuable when there's a troubleshooting issue, and since this is a data center, there are thousands of servers and users."

"Gives us the ability to see our network."

"I think it cuts down the time to resolution drastically for an environment that would not have the ability to do these packet captures."

More OptiView XG [EOL] pros

"Wireshark's best features are that it lets us see what traffic is in the network and what data should be encrypted."

"I use the filters very often, to determine what type of traffic I am looking for. The use of filter allows traffic to be segmented so that a value can be looked at individually apart from the other traffic."

"I like the filtering feature as we can filter data easily. This feature is also available in tcpdump, but it's a simple piece of software. Wireshark is more advanced and has many features. It allows you to filter a lot of things. The output can be filtered easily. The most important feature is colorization. If I say, "Okay, this particular SMB protocol in red, it will show me red." It's easy to identify that protocol or capture data."

"The drill-down available for packet analysis is great, as it gives a network security engineer insight into what is going on at the packet level and enables better troubleshooting."

"This is a good product for quick and easy troubleshooting."

"The solution is easy to install and use."

"The most valuable feature is the traffic gate, which shows which IPs are getting more bandwidth or traffic."

"I have found the most valuable feature you can design your sniffer the way you want to."

More Wireshark pros

Cons

"I had some problems generating reports."

"I think that the discovery of a network can be improved if the OptiView would recognize more kinds of devices independent of the manufacturer."

"The biggest is that the storage space is very limited. I'd like the ability to capture more data."

"It's bulky; it's a big tablet. The physical dimensions need to change a little bit; it needs to be more portable."

"Maybe the licensing could come down; the price could come down a little bit, that would be kind of nice. I think it's a little bit expensive, but as far as functionality goes, I'm not too sure about any room for improvement; I'm not the one that uses it every day."

"The licensing cost needs to improve since it is very expensive, especially the licensing and maintenance costs."

"The reports I got back from the guys I sent to training said the guy spent more time telling stories, war stories and that type, rather than actual training about the product."

"We use the tablet version, and I'd like it to have a longer battery."

More OptiView XG [EOL] cons

"It is difficult to scale this solution."

"The volume of data on a typical TCP segment is so large that it can be challenging to capture and find the right data."

"We'd like to be able to extract the output into an Excel table."

"The product has been using the same GUI for many years."

"Wireshark could be improved with a delay option when getting data automatically. It could also work faster."

"The solution’s user interface could be improved."

"Great scalability, but they are beginning to sacrifice ease of use for complexity."

"I wish the filters were a little bit more prepopulated."

More Wireshark cons

Pricing and Cost Advice

"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."

"Wireshark is free software, so you can download it and use it for free with no licensing fees."

"It is free to download and install. It runs on multiple platforms, so how can you go wrong?"

"I've never personally had to pay for it, making it a highly valuable internet resource that's accessible for use. While they offer some paid versions, our firm has utilized the free version for the past three years."

"I am using the free version of this solution."

"The solution is open source so is free."

"Wireshark is free software, so you don't have to pay any licensing fee. Individual people can use it and then donate to Wireshark."

"It's free."

"Wireshark is an open-source product, so it's free to use."

More Wireshark pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

12%

Government

10%

Non Profit

Educational Organization

University

11%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	8
Large Enterprise	26

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	11
Large Enterprise	29

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Wireshark?

Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.

See all answers

What needs improvement with Wireshark?

Wireshark can be improved if it provides the accessibility of capturing packets from one device that is installed in the network without needing the port-mirrored facility. They could provide somet...

See all answers

What is your primary use case for Wireshark?

Wireshark's main use case is capturing packets and reviewing the data flow over the network. Regarding my main use case for Wireshark, it is a great tool and would be one of the best tools availabl...

See all answers

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Observer GigaStor vs Wireshark

Compared 7% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

OptiView XG [EOL]

June 2026

Download OptiView XG [EOL] product report

Buyer's Guide

Wireshark

May 2026

Download Wireshark product report

Overview

OptiView XG is the first network analysis tablet designed specifically for the network engineer. It combines critical functions necessary to automate root-cause analysis of both wired and wireless network performance issues – whether network or application related to reduce time for problem identification. OptiView XG supports repeatable, effective troubleshooting – whether pre- or post-deployment.

NETSCOUT

Wireshark offers robust packet analysis through comprehensive filtering and color-coding features, adaptable across platforms due to its open-source nature. It supports real-time and offline packet captures, multiple protocols, and easy installation, making it a favored tool for network experts.

Renowned for its traffic decryption capabilities and detailed traffic insights, Wireshark provides deep packet inspection and a simple GUI. Ideal for network troubleshooting, it allows users to view VoIP traffic and perform advanced customizations. While Wireshark's interface can be complex and challenging for newcomers, its powerful features make it invaluable in identifying network issues, inspecting protocols, and understanding data flow across wired and wireless environments. Users seek more intuitive filters, better Windows and non-laptop support, as well as features like real-time evolution and graphical analysis tools to enhance usability. Wireshark's wide application includes security research, protocol analysis, and application performance baselining, supporting both on-premises and cloud-based operations.

What are Wireshark's standout features?

Filtering and Color-Coding: Enables detailed packet analysis.
Real-Time and Offline Captures: Supports both capture modes for comprehensive network monitoring.
Traffic Decryption: Provides detailed insights into encrypted traffic.
Deep Packet Inspection: Delivers granular network data examination.
GUI Simplicity: Ensures ease of use despite complex capabilities.

What benefits and ROI should users evaluate?

Network Troubleshooting: Streamlines identification and resolution of network issues.
Protocol Inspection: Facilitates in-depth examination of network communication protocols.
Traffic Monitoring: Ensures effective monitoring of network traffic in real time.
Security Research: Assists in uncovering malicious traffic and vulnerabilities.
Application Performance: Aids in baselining and optimizing app performance.

Wireshark is implemented across industries to manage and troubleshoot networks, analyze traffic flow, and ensure secure, efficient communication. It supports research and security operations, providing insights into protocol usage and application performance across physical and virtual environments. Its deployment spans education, telecommunications, finance, and healthcare, underpinning connectivity and data integrity.

Wireshark

Sample Customers

XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.

Comversion, ADP, Talbots

Buyer's Guide

Network Troubleshooting

June 2026

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