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Oracle Identity Governance vs Salesforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Identity Governance
Ranking in Mobile Identity
1st
Average Rating
7.4
Reviews Sentiment
5.8
Number of Reviews
69
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (16th)
Salesforce Identity
Ranking in Mobile Identity
2nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
Customer Identity and Access Management (CIAM) (10th)
 

Mindshare comparison

As of May 2025, in the Mobile Identity category, the mindshare of Oracle Identity Governance is 33.3%, up from 29.6% compared to the previous year. The mindshare of Salesforce Identity is 29.2%, up from 18.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Identity
 

Featured Reviews

Amimesh Anand - PeerSpot reviewer
Offers reliability through features associated with RBAC
Upgrading and making changes to the product is very difficult. It is difficult when you are upgrading the product because sometimes you cannot directly upgrade from one version to another version. You have to go to the lower version and then upgrade to the higher version, which is the biggest drawback of Oracle products. There are no additional features in the tool currently, and it has been the same for the last ten years. I want to see AI features in the tool so it becomes easy for implementers. There should be a change in the installation and deployment part, which is very heavy, due to which the team requires a lot of time, like two to three weeks. It should be easy to implement the tool in two or three days.
Mitesh (Mitesh) Kumar - PeerSpot reviewer
Adheres to the data privacy regulations of each region, easy to learn and offers strong security features
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall. For example, I recently implemented Identity for a fashion brand in Canada. They were using GitGuard before. From my experience, I saw a lot of complexities with GitGuard, especially when developing core integrations. Salesforce Identity was much easier. We replaced it in a month which took them six months to build. It saves time, and it's very secure. You need permissions for any operation, and data is protected when switching between apps. Salesforce Identity supports compliance with data protection and privacy regulations. Salesforce adheres to the data privacy regulations of each region. The data is always encrypted, and their security is very strong. Even with access, you can't break into the system due to their security settings. It definitely obeys regulations regarding data security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can say that RBAC, or role-based access control is the most reliable feature."
"Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access restrictions based on role-based policies were beneficial."
"I have found the OIM Connector framework, based on ICF, to be the most valuable feature."
"The most important feature is the connectors. Without the connectors, it can do nothing."
"Scalability-wise, I rate this solution a nine out of ten. Oracle Identity Governance is a scalable solution, without a doubt."
"The one thing that stands out was is the automatic sign-out when an employee goes on vacation. Identity Governance can monitor when an employee goes on vacation and returns. We use this feature to automatically disable all the employee's accounts when they go on vacation, and they're automatically enabled when they come back."
"The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations."
"Oracle Identity manager is the best tool in the market for access managers."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The solution is very easy to understand."
"Salesforce Identity is a very user-friendly solution."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
 

Cons

"An area for improvement in Oracle Identity Governance is that it isn't refreshed or updated as much. The only area that changed on it in the last five years was the GUI. The solution still has the same installation, troubleshooting, and configuration. Oracle Identity Governance is still very complicated when compared to other solutions. It seems that Oracle doesn't focus too much on Oracle Identity Governance in terms of making some improvements to it."
"Oracle Identity Governance is complex and heavy from an implementation perspective."
"Simplify & add more functionality to Identity Cloud Service (IDCS)."
"The development and the administration side could be a lot more intuitive and easier to use than it currently is, in terms of functionality and what it tries to achieve as a Single Sign-On entity for an enterprise environment."
"One of the areas that need some improvement with Oracle specifically is the ease of implementation."
"Oracle Identity Governance, particularly version 12c, can handle multiple scenarios, but for a regular user, I found the use cases not that extensive, so this is an area for improvement. The implementation process for Oracle Identity Governance is also a bit more complex than how you implement competitor products, and this is another area for improvement in the solution. Technical support for Oracle Identity Governance also needs some improvement. Another area for improvement in Oracle Identity Governance is its documentation. Currently, it's lacking when compared to SailPoint. What I'd like to see in the next release of Oracle Identity Governance is a bit more scope for AI-based Identity governance. If the solution has built-in intelligence, that will give it more leverage. Another feature I'd like to see in Oracle Identity Governance in the future is the option for managers to provide access to others via mobile devices or phones."
"Oracle Identity Governance can capture a lot of loads, it's stable. However, we once had a problem two years ago, but it is now resolved. There are some issues still present, but they're operational. They don't impact the customers. There are some improvements that can be done."
"Automation of validation exercises performed by humans over Recon Exceptions generated as a result of an access synchronization event over a user's need for access or not."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"Salesforce Identity needs more expertise in the application."
"The product is slow."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
 

Pricing and Cost Advice

"The price is based on the number of users per year."
"I do not know specific pricing but the product is expensive when compared to other OIM products."
"Oracle Identity Governance is an expensive solution."
"I can't say much about the pricing for Oracle Identity Governance because it's different from one geography to another. In India, the license price costs less than in other geographies."
"The licensing cost for Oracle Identity Governance is very high, so I'd rate it two out of five."
"Oracle licenses are expensive. I suggest making pricing and licensing decisions that align with architectural requirements and the project's budget."
"The cost of support and upgrading to the next release are both expensive."
"Price-wise, the tool is a little bit costly."
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
74%
Computer Software Company
8%
Financial Services Firm
5%
Government
1%
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Oracle Identity Governance?
Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access restrictions based on role-based policies were beneficial.
What is your experience regarding pricing and costs for Oracle Identity Governance?
Oracle Identity Governance is very expensive. Licensing is complex as database product licensing differs from other products, and connectors require separate licensing. There's a need for a combine...
What needs improvement with Oracle Identity Governance?
Oracle Identity Governance ( /categories/identity-management-im ) is complex and heavy from an implementation perspective. The configuration installations require going to the server and making man...
What do you like most about Salesforce Identity?
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
What is your primary use case for Salesforce Identity?
We get network-related cases on Salesforce Identity and work on them.
 

Also Known As

Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
No data available
 

Overview

 

Sample Customers

Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Find out what your peers are saying about Oracle Identity Governance vs. Salesforce Identity and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.