Try our new research platform with insights from 80,000+ expert users

Oracle Identity Governance vs Salesforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Identity Governance
Ranking in Mobile Identity
1st
Average Rating
7.4
Reviews Sentiment
5.7
Number of Reviews
71
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (18th)
Salesforce Identity
Ranking in Mobile Identity
2nd
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
6
Ranking in other categories
Customer Identity and Access Management (CIAM) (9th)
 

Mindshare comparison

As of January 2026, in the Mobile Identity category, the mindshare of Oracle Identity Governance is 18.9%, down from 33.3% compared to the previous year. The mindshare of Salesforce Identity is 18.9%, up from 16.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Identity Market Share Distribution
ProductMarket Share (%)
Oracle Identity Governance18.9%
Salesforce Identity18.9%
Other62.2%
Mobile Identity
 

Featured Reviews

HA
General Manager Technical at Techaccess Pakistan
Comprehensive features and strong support enhance operations
Direct comparison of OIG/OIM/OAM would require several factors to count in. Other than being excellent product, it would be more convenient to have more 3rd party integrations/connectors available for main stream applications (or even databases) that require less development with frequent certifications/version updates (though this cannot be avoided altogether). Single Interface/same screen would be handy. We have not use the product for analytics for anomaly detection, as we had a blend of different products, and identity management wasn't used particularly for this purpose. Oracle suite provides comprehensive Governance The scope of the identity management or Oracle IDM/IAM/OID/OIG is vast, and while we've implemented/evaluated 30-50% of its features, it's not done at full scale to include full-fledged governance/compliance.
NavinJacob - PeerSpot reviewer
Chief Digital Officer at Cipher7
Structured operations and analytics have transformed how my teams manage customers and sales
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storage costs, and transaction costs, and it can really end up blowing budgets if it is not controlled. Those controls should be something that is easy to manage. With Salesforce, it is pretty difficult to manage unless you are a very advanced user. Normal regular users may not be able to keep the costs in control. This ends up resulting in bill shocks where you suddenly receive a bill which you may not be expecting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent."
"The support service of Oracle is good. We use it a lot and their response is quick."
"The most valuable feature is the flexible automation functionality which has optimized our user access privilege management. This has allowed us to create and delete user accounts more accurately and efficiently. This feature has enabled us to save time and resources needed to perform mundane manual tasks."
"Good features are the RBAC and UI customization."
"The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations."
"The best features in Oracle Identity Governance product include comprehensive reporting, as we can track exactly what person did what because of the auditing policies that can be enforced in it, and at what time what was done."
"The most valuable features in Oracle Identity Governance are identity and access management."
"The one thing that stands out was is the automatic sign-out when an employee goes on vacation. Identity Governance can monitor when an employee goes on vacation and returns. We use this feature to automatically disable all the employee's accounts when they go on vacation, and they're automatically enabled when they come back."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The best features of Salesforce Platform that I appreciate are that it is very configurable and easy for both developers as well as customers to use."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The solution is very easy to understand."
"Salesforce Identity is a very user-friendly solution."
 

Cons

"The product design has some complications for doing some use cases. I would like to see easier onboarding of applications and easier ways to plugin the customization codes."
"An area for improvement in Oracle Identity Governance is that it isn't refreshed or updated as much. The only area that changed on it in the last five years was the GUI. The solution still has the same installation, troubleshooting, and configuration. Oracle Identity Governance is still very complicated when compared to other solutions. It seems that Oracle doesn't focus too much on Oracle Identity Governance in terms of making some improvements to it."
"One of the areas that need some improvement with Oracle specifically is the ease of implementation."
"The user interface experience needs to be improved."
"It would be great if the Oracle Fusion Middleware team worked on making it compatible with other application servers, as it exists in OIM9.x."
"The cost of this product needs to be reduced."
"OIA needs to improve its governance features."
"t is too complex, has too many bugs, and is an immature product, even the best case, beta version."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"The product is slow."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"Salesforce Identity needs more expertise in the application."
 

Pricing and Cost Advice

"The licensing cost for Oracle Identity Governance is very high, so I'd rate it two out of five."
"I do not know specific pricing but the product is expensive when compared to other OIM products."
"Oracle Identity Governance is expensive."
"The cost of support and upgrading to the next release are both expensive."
"The price is based on the number of users per year."
"The licensing is expensive."
"I can't say much about the pricing for Oracle Identity Governance because it's different from one geography to another. In India, the license price costs less than in other geographies."
"The price of the implementation of Oracle Identity Governance is more of a concern than the cost of the solution. The effort that you have to do to put the solution in place is higher than the license cost."
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
report
Use our free recommendation engine to learn which Mobile Identity solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
8%
Healthcare Company
7%
Financial Services Firm
20%
Manufacturing Company
11%
Retailer
7%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise11
Large Enterprise46
No data available
 

Questions from the Community

What do you like most about Oracle Identity Governance?
Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access restrictions based on role-based policies were beneficial.
What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale company or organization, I don't think it will be useful, but for a large-scale ent...
What needs improvement with Oracle Identity Governance?
I see areas for improvement, as they need to introduce more connectors; they have around 20 plus connectors currently but can improve in that area. The only thing bothering me is the connectors, as...
What do you like most about Salesforce Identity?
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
What needs improvement with Salesforce Identity?
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storag...
What is your primary use case for Salesforce Identity?
My overall experience in this current field I am working spans different areas. One area is for service management, contact centers, BPOs, and customer relationship management. Others are for sales...
 

Also Known As

Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
No data available
 

Overview

 

Sample Customers

Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Find out what your peers are saying about Oracle Identity Governance vs. Salesforce Identity and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.