

SAP SuccessFactors and Oracle Taleo compete in the Human Resources software category. SuccessFactors generally has the upper hand due to its comprehensive HR solutions, encompassing a wider range of functionalities beyond recruitment compared to Taleo.
Features: SAP SuccessFactors offers a modular suite covering the entire employee lifecycle, integrating seamlessly with other modules and providing analytical capabilities. It includes AI-driven services and partnerships with tech giants like Microsoft and Apple that enhance its ecosystem. Oracle Taleo focuses primarily on recruitment, featuring robust requisition management and candidate sourcing tools but lacks the extensive integration of SuccessFactors.
Room for Improvement: SuccessFactors needs improvements in reporting, analytics, and integration, particularly in time management and localization. Users desire a more intuitive interface and quicker updates. Oracle Taleo could modernize its interface, improve bulk recruitment features, and enhance AI for candidate matching. Improved real-time performance and navigation would increase its utility.
Ease of Deployment and Customer Service: SuccessFactors primarily uses public cloud deployment with hybrid options available and varying levels of customer support, frequently noting concerns about support responsiveness. Oracle Taleo also offers public and on-premises deployment, with efficient support that users find effective in resolving issues quickly.
Pricing and ROI: SuccessFactors is priced per module and user, often seen as costly but offers comprehensive services justifying potential high long-term ROI, though additional services increase expenses. Oracle Taleo has competitive pricing for its recruitment features, considered fair and efficient in achieving ROI through streamlined processes and reduced labor costs.
We do get updates every quarter regarding our experience with the technical support and customer service team because they let us know about product feature developments.
Since they have a lot of understanding about HR metrics and KPIs, they understand what the expectations are.
For larger enterprises, Oracle Taleo may not stand out due to other available tools in the market that offer more features and scalability.
SAP SuccessFactors is 100 percent reliable and one of the biggest in the market.
We have implemented it for 25,000 employees, scaling from 7,000 to 25,000 using the same set of rules, and it was not difficult.
When it comes to overall stability and performance, there are prior communications about downtime on Saturdays for developments.
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
The solution is absolutely stable.
There were challenges in the initial stage, but now it is fine.
I cannot compare certain things or implement some automations that require a lot of manual intervention when initiating, generating, and calculating offers.
Oracle Taleo could also enhance customization options to better suit enterprise clients who typically engage in long-term contracts.
AI-assisted search can help in the sourcing platform, which would be an added advantage compared to Oracle Taleo.
They should implement soft connectors through a marketplace for virtual learning integration with platforms such as Teams, Cisco, and Webex, rather than relying on hard connectors using APIs.
Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.
Workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively.
The licensing cost is not expensive now.
Pricing is a bit high and on the higher side.
The licensing costs are quite high, which is a typical scenario for such solutions.
This feature enables seamless scheduling without the back-and-forth communication, improving efficiency in our talent acquisition process.
The advantage I see is the presence of the industrial Taleo stack, which is beneficial for large-scale companies handling a higher load.
The user support from Oracle Taleo is great for creating custom workflows.
We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us.
There are limitations when retrieving specific data such as questions from SCORM 1.2 or 2004; the system can only retrieve answers but not questions.
Employees can view their goals, performance, ratings, and employee information, which enhances the employee experience.
| Product | Market Share (%) |
|---|---|
| SAP SuccessFactors | 11.5% |
| Oracle Taleo | 1.4% |
| Other | 87.1% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 13 |
| Large Enterprise | 69 |
SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.
Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.
What are the most important features of SAP SuccessFactors?Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.
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