SAP SuccessFactors and Oracle Taleo compete in the Human Resources software category. SuccessFactors generally has the upper hand due to its comprehensive HR solutions, encompassing a wider range of functionalities beyond recruitment compared to Taleo.
Features: SAP SuccessFactors offers a modular suite covering the entire employee lifecycle, integrating seamlessly with other modules and providing analytical capabilities. It includes AI-driven services and partnerships with tech giants like Microsoft and Apple that enhance its ecosystem. Oracle Taleo focuses primarily on recruitment, featuring robust requisition management and candidate sourcing tools but lacks the extensive integration of SuccessFactors.
Room for Improvement: SuccessFactors needs improvements in reporting, analytics, and integration, particularly in time management and localization. Users desire a more intuitive interface and quicker updates. Oracle Taleo could modernize its interface, improve bulk recruitment features, and enhance AI for candidate matching. Improved real-time performance and navigation would increase its utility.
Ease of Deployment and Customer Service: SuccessFactors primarily uses public cloud deployment with hybrid options available and varying levels of customer support, frequently noting concerns about support responsiveness. Oracle Taleo also offers public and on-premises deployment, with efficient support that users find effective in resolving issues quickly.
Pricing and ROI: SuccessFactors is priced per module and user, often seen as costly but offers comprehensive services justifying potential high long-term ROI, though additional services increase expenses. Oracle Taleo has competitive pricing for its recruitment features, considered fair and efficient in achieving ROI through streamlined processes and reduced labor costs.
| Product | Market Share (%) |
|---|---|
| SAP SuccessFactors | 18.3% |
| Oracle Taleo | 1.4% |
| Other | 80.3% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 13 |
| Large Enterprise | 69 |
SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.
Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.
What are the most important features of SAP SuccessFactors?Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.
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