No more typing reviews! Try our Samantha, our new voice AI agent.

Perfecto vs SmartBear LoadNinja comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Perfecto
Ranking in Performance Testing Tools
12th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Functional Testing Tools (19th), Mobile App Testing Tools (5th), Test Automation Tools (21st)
SmartBear LoadNinja
Ranking in Performance Testing Tools
16th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Load Testing Tools (15th)
 

Mindshare comparison

As of November 2026, in the Performance Testing Tools category, the mindshare of Perfecto is 3.5%, up from 2.5% compared to the previous year. The mindshare of SmartBear LoadNinja is 2.0%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
Perfecto3.5%
SmartBear LoadNinja2.0%
Other94.5%
Performance Testing Tools
 

Featured Reviews

reviewer1963857 - PeerSpot reviewer
Head of Quality at a comms service provider with 1,001-5,000 employees
The network testing can be accessed from anywhere in the world, but the UI needs revamping
Recently, the network testing component where we can use Perfecto on devices has been the most valuable feature. There is very little competition out there in this regard. We use it for 4G and 5G testing of launched 5G and 4G brands. So, the network testing can be accessed from anywhere in the world. That is very valuable for us. Perfecto is very good when it comes to executing cross-platform testing. We have just gotten started on cross-browser testing. We already use Perfecto for the native-application testing on multiple devices. I think now we also use Perfecto for browser-related testing. So, all the cross-browser testing works well. We got a couple of licenses that we use. We can mostly see usage over time using the device logs. This is what matters the most to us, e.g., what team is using a device for how long. We use Cypress, and it supports it quite well. We use APM, and it also supports that quite well. We used to use the native quantum framework as well in the past, which was obviously well-supported, but now we have moved onto Cypress and APM. Also, we have Applitools, which is not open source, but a paid proprietary tool.
Kapil Tarka - PeerSpot reviewer
Test Manager at a tech services company with 51-200 employees
Easy to use with good documentation and helpful support
It's a new tool when I compare it with LoadViewer and HP LoadRunner. It needs time to mature. For example, it needs to improve concurrency. When you run a test suite, your scripts will generate some test data. If we are running a banking application and then we are running a full end-to-end suite, there are many actions that need testing. There's a lot of data getting generated. There should be a variable that we can store for later in our later test cases. We need data management and dynamic data generation to be able to capture the data which is generated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I also like the reporting functions. We are constantly downloading these reports and sharing them with our final customers. They help us understand what kind of bugs are happening through the applications. The recording feature is handy because it lets us see a video of the process we run through the pipeline and discover the point at which the automation is breaking."
"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction. That is a good thing. It has also reduced our IT infrastructure cost. We don't have to spend a lot on setting up infrastructure, which becomes redundant or obsolete very soon. It helps in offsetting that cost."
"The quality of our software has improved since we implemented this solution."
"There are a whole bunch of things that I like about the solution, but I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. The reports are very detailed."
"Overall, it has definitely translated to cost savings and the reason is multifold."
"Perfecto facilitates delivering the product on time, through the cloud devices, so that there is no impact to our end-users."
"Perfecto's device lab has helped us to scale our testing and it has made testing easier for us."
"Perfecto has affected our software quality in a good way. It has allowed us to execute on-demand and on-choice. We also track the number of issues that we find in the product. Every single day, we tag the issues that we found. For example, if something was found by automation, that means it was found by a Perfecto execution. Over time, we realized the real value in tracking those numbers. We can see now that we have clearly been finding issues earlier. It has allowed us to catch our defects earlier, thus improving the quality of our applications."
"SmartBear LoadNinja is easy to use and implement."
"We are happy with the technical support."
"It's a very simple tool for performance testing."
"The most powerful aspect is the ease of use."
"But for now, we are happy with what have been using."
 

Cons

"We have had some issues with performance, which is something that should be improved."
"I would like to see the inclusion of machine learning features. If we can have that, it will be a better tool."
"It is slow compared to physical device testing. The interactive speed could be improved."
"Sometimes, when the automated tests sync up or we have to debug remotely, we cannot interact directly with the device."
"It would be ideal if there was a complete integration with other test management tools and other applications like HPLM, Micro Focus, or Microsoft Azure."
"We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely."
"It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated."
"Previously, we used the cradle. Every time the mobile was blocking it, we would have to ask Perfecto to provide another one. That took a lot of time away from us."
"Certainly, the cost could be reduced. It requires attention. Clients have expressed dissatisfaction with the price."
"As we ran the test, we couldn't see the real-time results of how the solution behaved for 200 to 400 virtual users."
"It needs time to mature."
"On a smaller scale, there will be no budget issues, but as we expand to a larger user base, I believe we will face some pricing challenges."
 

Pricing and Cost Advice

"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
"This is an expensive solution compared to others, by 30% to 40%."
"It's definitely on the higher end of prices for this type of service."
"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."
"Certainly, the cost could be reduced."
report
Use our free recommendation engine to learn which Performance Testing Tools solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
11%
Construction Company
11%
Manufacturing Company
7%
Financial Services Firm
19%
Manufacturing Company
19%
University
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise23
No data available
 

Also Known As

Perfecto Mobile, Perfecto Web
SmartBear LoadComplete
 

Overview

 

Sample Customers

Virgin Media, Paychex, Rabobank, R+V, Discover
Falafel Software
Find out what your peers are saying about Perfecto vs. SmartBear LoadNinja and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.