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PGi GlobalMeet vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
PGi GlobalMeet is praised for reliability, cost savings, and suitability for large groups, justifying its value over free alternatives.
Sentiment score
6.8
Zoom Workplace Business enhances efficiency, cuts costs, supports remote collaboration, and boosts ROI by up to 60% during emergencies.
We are able to cut our communication cost significantly and gain features we could have only dreamed of.
Team Lead at GE
Zoom definitely saves time and makes my work more efficient.
Senior Enterprise Account Executive at a tech company with 51-200 employees
I have seen a return on investment with Zoom Workplace Business, especially in terms of smooth meetings.
Data Engineer at a computer software company with 1,001-5,000 employees
 

Customer Service

Sentiment score
8.6
PGi GlobalMeet is praised for exceptional, reliable service and support, consistently rated perfect by responsive and helpful customer feedback.
Sentiment score
5.8
Zoom's ease of use reduces support contact, while resources enhance user self-sufficiency, though support experiences vary.
Zoom has one of the best customer support globally, very proactive and responsive, very solution-oriented and professional.
Team Lead at GE
If there's an issue, I reach out to their support, and they respond quickly without major problems.
Consultant at Obeve
There is a wealth of information available on the internet because many users have asked for support and the solutions are published online.
Business Director at central it
 

Scalability Issues

Sentiment score
7.9
PGi GlobalMeet is praised for user-friendliness and scalability, despite some concerns, and supports large participant numbers effectively.
Sentiment score
7.3
Zoom Workplace Business offers scalable solutions for varying group sizes but may require additional licenses and bandwidth considerations.
Scalability is good.
Product Manager at a computer software company with 51-200 employees
Microsoft Teams automatically removes noise.
Business Director at central it
It would be ideal if there was an automatic scaling option where you could pay for increased capacity as needed.
Consultant at Obeve
 

Stability Issues

Sentiment score
7.4
Users find PGi GlobalMeet stable and user-friendly, with occasional issues during large meetings but generally praised for reliability.
Sentiment score
7.9
Zoom Workplace Business is praised for reliability, with few minor issues, outperforming other platforms in various meeting sizes.
I didn't have any problem with Zoom, and overall with Zoom, there are no connection issues, stability, or performance problems.
Corporate Development Manager at Komagene
It does take up a lot of computer bandwidth, which can slow down performance, especially when I'm sharing screens.
Director at a consultancy with 11-50 employees
Zoom Workplace Business is stable in my experience.
Data Engineer at a computer software company with 1,001-5,000 employees
 

Room For Improvement

PGi GlobalMeet improvements needed include report access, connectivity, presenter tools, and clearer notifications, addressing user and technical challenges.
Zoom Workplace Business needs security improvements, better user interface, enhanced features, and optimized pricing for improved user satisfaction.
Creating different teams or channels for specific people, rather than including the entire organization, would be really helpful.
Data Engineer at a computer software company with 1,001-5,000 employees
For students, it would be beneficial to have access through the university for longer meetings.
Student at a university with 201-500 employees
Sometimes there's an issue with changing links to meetings if someone is the organizer and then they're not anymore.
Customer Success Manager at PeerSpot
 

Setup Cost

Enterprise buyers appreciate PGi GlobalMeet's fair pricing, flexibility, and bundling benefits, though some view it as expensive yet valuable.
Zoom Workplace Business offers flexible, competitively priced licenses, appealing to enterprises with options for both free and paid versions.
Zoom Workplace Business is one of the most cost-effective online meeting solutions and virtual meeting solutions.
Team Lead at GE
For education use, having more affordable access through institutions would be beneficial.
Student at a university with 201-500 employees
Zoom could make its pricing more reasonable for individual users.
Finance, Budget & Management Information Systems Reporting Divisional Head (Ibg) at a financial services firm with 10,001+ employees
 

Valuable Features

PGi GlobalMeet excels in easy meeting setup, seamless conferencing, collaborative features, and efficient remote meeting management with recording capabilities.
Zoom Workplace Business offers user-friendly, stable features like recording and screen sharing, with great integration and high-quality audio/video.
I find screen sharing, video options, providing remote access, chatting, raising hands, and interactive features during meetings to be extremely valuable.
Student at a university with 201-500 employees
the ability to share your screen
Customer Success Manager at PeerSpot
Zoom is user-friendly, straightforward, and easy to connect with.
Finance, Budget & Management Information Systems Reporting Divisional Head (Ibg) at a financial services firm with 10,001+ employees
 

Categories and Ranking

PGi GlobalMeet
Ranking in Virtual Meetings
21st
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
233
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Virtual Meetings category, the mindshare of PGi GlobalMeet is 2.0%, up from 1.0% compared to the previous year. The mindshare of Zoom Workplace Business is 8.6%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Zoom Workplace Business8.6%
PGi GlobalMeet2.0%
Other89.4%
Virtual Meetings
 

Featured Reviews

reviewer2157150 - PeerSpot reviewer
MD at a media company with 1-10 employees
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.
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Top Industries

By visitors reading reviews
No data available
Performing Arts
14%
Marketing Services Firm
10%
University
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
By reviewers
Company SizeCount
Small Business99
Midsize Enterprise33
Large Enterprise105
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
The pricing, setup cost, and licensing were not negotiated, so those details are uncertain.
 

Also Known As

GlobalMeet
No data available
 

Overview

 

Sample Customers

Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about PGi GlobalMeet vs. Zoom Workplace Business and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.