Pipedrive vs Sage CRM comparison

Pipedrive and Sage are both solutions in the CRM category. Pipedrive is ranked #20 with an average rating of 9.0, while Sage is ranked #29 with an average rating of 8.0. Pipedrive holds a 1.1% mindshare in CRM, compared to Sage’s 0.7% mindshare. Additionally, 78% of Pipedrive users are willing to recommend the solution, compared to 77% of Sage users who would recommend it.

Pipedrive

Read 13 Pipedrive reviews

3,908 Views
3,087 Comparison Views

78% willing to recommend

Sage CRM

Read 8 Sage CRM reviews

1,826 Views
1,808 Comparison Views

77% willing to recommend

Pipedrive

Sage CRM

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Sage CRM and Pipedrive compete in the realm of customer relationship management tools. Sage CRM edges ahead with its comprehensive business management capabilities, while Pipedrive offers superior reporting and user-friendly interfaces, appealing to sales-focused teams.

Features: Sage CRM offers a communication tracking system, integration with Microsoft Office 365, and strong accounting and finance features, making it suitable for comprehensive business management. Its scalability allows expansion through additional user licenses and features. Pipedrive excels in sales cycle management, customizable processes, and offers a highly intuitive interface. It provides excellent reporting tools and automation features, which streamline sales management.

Room for Improvement: Sage CRM could improve its social media and email integration, refine its dashboard for more dynamic reporting, and work on better system interfacing. Enhancing chart analytics and export functionalities would be advantageous. Pipedrive might improve integration with AI and ERP systems and make automation processes more user-friendly. More adaptable pricing structures and feature integrations are also needed to meet diverse user needs.

Ease of Deployment and Customer Service: Sage CRM supports public, on-premises, and private cloud deployments. It offers satisfactory customer service with reliable technical support but could enhance response speeds. Pipedrive allows deployment across private and public clouds with adequate documentation, though integration can be somewhat challenging.

Pricing and ROI: Sage CRM adopts a moderate pricing model but incurs high costs due to licenses and support fees. Users report a good ROI enabled by its stable features. Pipedrive is more cost-effective, offering flexible pricing options favorable for small businesses. Its pricing is competitive but potential high costs could arise from ongoing updates and additional features, yet its value remains notable.

To learn more, read our detailed Pipedrive vs. Sage CRM Report (Updated: June 2026).

Buyer's Guide

Pipedrive vs. Sage CRM

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pipedrive

Ranking in CRM

20th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Local Government CRM (6th), Opportunity Management (6th), Sales Force Automation (9th)

Sage CRM

Ranking in CRM

29th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the CRM category, the mindshare of Pipedrive is 1.1%, up from 1.1% compared to the previous year. The mindshare of Sage CRM is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
Pipedrive	1.1%
Sage CRM	0.7%
Other	98.2%

CRM

Featured Reviews

Willem Lambrechts

Managing Director at Drebbel

Offers the ability to create multiple pipelines and the flexibility in filtering and reporting

We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

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Vaiyapurisankar K

Deputy Manager - IT at Nidec Corporation

Useful to access data anytime and helpful in generating reports quickly

Speaking about the product's ability to improve sales processes, I would say that even though the tool offers project management capabilities along with ERP functionalities, my company doesn't use it for project management or HR-related areas. My company majorly uses the tool for finance, logistics, and inventory control. I haven't had the need for my company to not integrate the tool with other products. Though my company uses the product separately, we can export Sage CRM into Excel, after which the data can be integrated with other software products. Though the tool can be integrated with other products, my company doesn't do it because Sage CRM is enough for us. The analytical reporting part of the business product is good. The analytical reporting part of the product is used for financial years, along with the profit and loss reports and inventory reports. For the sales part in our company, we use the analytical reports generated by the product to help the sales people in a region-wise, sales-wise and product-wise manner. In my company, one of the teams will be changing from Sage CRM to Microsoft Dynamics. I recommend the product to others who plan to use it, especially since it is a tool suitable for medium-sized companies and not for enterprise-sized businesses. Medium-sized companies can use the product since it is an economical and reliable tool. I rate the tool a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the ability to create timelines and custom fields."

"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."

"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."

"The solution is very stable."

"The usability of the solution is its valuable feature."

"Pipedrive offers a lot of value for the money because it includes e-signature, document generation, CRM, and workflow automation in one not-expensive solution."

"It's very flexible and we can really fit it into our business model."

"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."

More Pipedrive pros

"The solution's technical support is fast to respond."

"We use Sage CRM internally, and we are also a reseller of many Sage products; I use it to record the timesheet for collaborators, and I also use it to record all the opportunities with the customers."

"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."

"The most valuable feature is the case management system, which allows for the customization of workflows and saving solutions."

"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."

"We have found the solution to be stable."

"Sage CRM is flexible, customizable, and user-friendly."

"The part I like the most is the reporting."

More Sage CRM pros

Cons

"The integration possibilities with other systems could be better as well. We use it in connection with Octopus CRM, and there's room for improvement."

"Pipedrive is relatively stable, but the performance is lackluster compared to other solutions in this space."

"You must pay more if you need an additional feature."

"The product is expensive."

"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."

"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."

"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."

"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."

More Pipedrive cons

"Sage CRM doesn't have a dashboard for dynamic reporting."

"The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement."

"I would like Sage to improve their UI."

"The scalability of this solution depends on whether you have a team that can configure it for scale."

"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."

"Its user interface could be better."

"With regards to monitoring the transaction with alerts, it could be better."

"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."

Pricing and Cost Advice

"The price of Pipedrive has been reasonable."

"The solution is affordable."

"As of now, the pricing and value are quite good."

"Pipedrive is relatively more affordable than other solutions."

"The product is expensive but provides valuable services."

"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."

"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."

"We pay $1000 a month for the tool."

More Pipedrive pricing and cost advice

"The product is expensive."

"From an African perspective, the solution is relatively expensive."

"We pay for eight core modules and 20 user licenses and this costs us $1500 per year."

"We have a yearly license."

"Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."

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Top Industries

By visitors reading reviews

Construction Company

13%

Outsourcing Company

12%

Comms Service Provider

Computer Software Company

Construction Company

23%

Manufacturing Company

13%

Comms Service Provider

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

See all answers

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

See all answers

What advice do you have for others considering Pipedrive?

I'd recommend Pipedrive since it's easy to use and handles simple processes effectively. I'd rate the solution nine out of ten.

See all answers

What is your experience regarding pricing and costs for Sage CRM?

The product is expensive.

See all answers

What needs improvement with Sage CRM?

The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.

See all answers

What is your primary use case for Sage CRM?

We use the product for managing leads and cases. It helps us track cases through customizable workflows and efficiently handle lead tracking.

See all answers

Comparisons

Zoho CRM vs Pipedrive

Compared 9% of the time

Freshsales vs Pipedrive

Compared 8% of the time

noCRM.io vs Pipedrive

Compared 8% of the time

Apollo.io vs Pipedrive

Compared 7% of the time

Jobber vs Pipedrive

Compared 6% of the time

More Pipedrive Competitors

Microsoft Dynamics CRM vs Sage CRM

Compared 21% of the time

Salesforce Sales Cloud vs Sage CRM

Compared 13% of the time

Funel vs Sage CRM

Compared 12% of the time

Pipeline CRM vs Sage CRM

Compared 10% of the time

Siebel CRM vs Sage CRM

Compared 7% of the time

More Sage CRM Competitors

Product Reports

Buyer's Guide

Pipedrive

June 2026

Download Pipedrive product report

Buyer's Guide

CRM

May 2026

Download Sage CRM product report

Overview

Pipedrive offers an intuitive interface for tracking deals with customizable features and extensive reporting to enhance sales management.

Pipedrive is a CRM tool designed to streamline sales processes. Known for its Kanban-style interface, it allows for easy tracking of deals and activities. Users find value in its customizable features, extensive reporting, and ability to manage communication. With flexible data structures, filters, and automation, Pipedrive improves sales management and communication integration. Although users seek better pricing and enhanced features for basic versions, the platform effectively supports tasks like deal tracking, email integration, and client relationship management.

What are the key features of Pipedrive?

Kanban-style interface: Facilitates easy deal tracking.
Customizable features: Allows adaptable data structures and processes.
Extensive reporting: Provides insights into sales activities.
Workflow automation: Enhances efficiency by automating repetitive tasks.
Email integration: Streamlines communication within the platform.

What benefits should users look for in Pipedrive?

Improved sales tracking: Enhances visibility into sales activities and pipelines.
Increased efficiency: Saves time through automation of routine tasks.
Customizability: Supports diverse business needs with flexible setup.
Scalability: Adapts to growing business requirements.
Better communication: Facilitates seamless interaction between team members.

In real estate and other industries, Pipedrive assists in managing client relationships by tracking interactions from introduction to closing. It supports sales funnels, lead capturing, and campaign management, enabling companies to effectively streamline workflows and forecast outcomes.

Pipedrive

Sage CRM offers efficient tracking for communication and billing, integrating seamlessly with Microsoft Office 365. Its customizable workflows and robust features for inventory control, accounting, and finance make it a reliable choice for businesses seeking a user-friendly interface and stable performance.

Sage CRM serves businesses by managing customer relationships and facilitating user-supplier networking, supporting account management, inventories, purchase orders, invoicing, and case tracking. It integrates with systems like Sage 300 ERP, managing entire transaction processes from quoting to invoicing. Businesses benefit from stable quoting features, scalability, and reliable technical support, although improvements are needed in integration with email, social media, and user interface modifications. Enhancements should also address dynamic reporting, analytics, and transaction monitoring speed.

What are the key features of Sage CRM?

Communication and Billing Tracking: Efficient tracking for staff and client interactions.
Seamless Microsoft Office 365 Integration: Simplifies tasks by integrating with Office 365.
Robust Inventory and Finance Management: Streamlines control and accounting processes.
Customizable Workflows: Adapts processes to business needs.
Scalable Quoting Features: Supports business growth and adapts to changes.

What are the benefits companies should look for?

User-Friendly Interface: Simplifies navigation and daily tasks.
Stable Performance: Ensures reliable operations for businesses.
Flexibility and Upgradeability: Enhances the user experience and adapts to technological advancements.
Reliable Technical Support: Provides assistance and resolves issues promptly.
Opportunity and Case Management: Streamlines management and supports strategic decision-making.

Sage CRM is implemented in industries for effective networking between users and suppliers, managing relationships, and supporting diverse functions like timesheets, opportunities, and data analytics. Its customization allows integration with platforms such as Sage 300 ERP to facilitate transaction recording and finance management.

Sage

Sample Customers

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Avis, Fuji Xerox, Formula 1

Buyer's Guide

Pipedrive vs. Sage CRM

June 2026

Free Report: Pipedrive vs. Sage CRM

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