

Planview PPM Pro and ServiceNow Strategic Portfolio Management compete in the project portfolio management category. Based on flexibility and extensive customization capabilities, Planview PPM Pro holds the upper hand, especially for organizations needing specific configurations and comprehensive resource management.
Features: Planview PPM Pro offers strong portfolio tools, project data reporting, and what-if planning. It includes valuable features such as a timesheet, resource management, and customizable dashboards. ServiceNow Strategic Portfolio Management provides excellent strategic alignment and visualization tools, offering robust integration with systems like Microsoft Project, which is particularly valued for IT service management.
Room for Improvement: Planview PPM Pro users often encounter limitations with out-of-the-box reporting tools and challenges in resource management and capacity planning. There's a need for improved integration with other tools and modernizing dashboard visualizations. ServiceNow Strategic Portfolio Management struggles with a complex user interface and lacks modern integration capabilities for financial management, requiring an improved user experience and better data visualization reporting features.
Ease of Deployment and Customer Service: Both Planview PPM Pro and ServiceNow Strategic Portfolio Management are primarily deployed via the public cloud, with private cloud options available. Planview PPM Pro is praised for its responsive technical support, though ticket resolution times can vary. Users of ServiceNow Strategic Portfolio Management report similar support experiences, with dedicated service representatives helping maintain consistent client relationships.
Pricing and ROI: Planview PPM Pro is recognized for higher pricing, offering various license models tailored to user needs. Despite volume discounts and flexible subscription options, it's considered pricey for government agencies. ServiceNow Strategic Portfolio Management also carries a high cost but provides tailored pricing models based on metrics and customer needs, creating value especially for larger organizations. Both products offer measurable ROI through improvements in project tracking and management, though Planview PPM Pro may face pricing challenges for smaller organizations.
For organizations that haven't invested in people and processes, the product is underutilized and seen as overpriced.
They should improve vendor compliance to align with ServiceNow's strategy.
They have knowledgeable teams across all levels.
Technical support from ServiceNow is good, as the HI ticket system is available for any module, including SPM.
Scalability is critical for our clients as they deal with numerous projects and changes.
Based on my experience, while I am unsure about how scalable ServiceNow Strategic Portfolio Management is, it is very adaptable, and I would rate that an 8.5.
I have not faced any outages or downtime with ServiceNow Strategic Portfolio Management.
The integration of artificial intelligence is something my customer is considering for future upgrades.
The recommended export and import functionality could be developed into a real-time scenario to allow seamless data synchronization without manual interventions.
It's not that the product lacks features, but rather organizations often adopt it at a maturity level beyond their capacity.
If a company is prepared to get a return on the investment, the price is worth it.
It's a bit costly currently.
A pricing model adjustment is needed for better alignment with customer usage.
The platform consolidates multiple offerings into one module, eliminating the need to invest in siloed applications.
Aligning the portfolio with overall strategy and goals is essential for success.
The Flow Designer is particularly fascinating, because anyone who is not experienced in coding could start creating automated workflows within ServiceNow.
| Product | Mindshare (%) |
|---|---|
| ServiceNow Strategic Portfolio Management | 5.1% |
| Planview PPM Pro | 4.4% |
| Other | 90.5% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 3 |
| Large Enterprise | 26 |
Planview PPM Pro offers a cloud-based platform focused on enhancing project management with high configurability and flexibility, supporting organizations in streamlining tasks and decisions.
Planview PPM Pro is recognized for its robust reporting capabilities, customizable project templates, and effective resource management. As a cloud-based solution, it enhances workflow efficiency and project visibility through integration with other tools. Features like timesheet tracking, dashboard capabilities, and Kanban views optimize resource and demand management. Although users value its functionality, there is room for improvement in areas such as capacity and financial management, intuitive reporting, and modern dashboards. Enhancements in integration with tools such as JIRA and Outlook, as well as improved task management and Agile functionality, are also desired.
What are the key features?Planview PPM Pro is primarily used in IT project management to centralize project practices and manage resources effectively. Organizations leverage it for strategic planning, time tracking, and portfolio analytics. It supports project management offices and cross-divisional collaboration, visualizing business demand and creating detailed reports. Integration with LeanKit empowers agile methodologies and project lifecycle transparency.
ServiceNow Strategic Portfolio Management offers streamlined project alignment, resource and incident management, and supports ITSM integration with a flexible interface for seamless organizational operation. Providing real-time analytics and hybrid capabilities, it centrally manages portfolios and risks.
ServiceNow Strategic Portfolio Management focuses on integrating diverse methodologies and centralized management, enabling organizations to align projects with strategic goals. It facilitates integrated workflows and seamless integration with platforms such as Microsoft Azure. While delivering powerful reporting features and centralized demand and risk management, it requires some interface enhancements and more robust financial integration. The initial setup can be complex with many features needing customization. Users desire improved real-time reporting and dashboard capabilities, while the pricing can be challenging for smaller entities. Enhanced real-time export-import functionality, advanced resource management, and additional ready-to-use templates are anticipated for better usability.
What are the key features of ServiceNow Strategic Portfolio Management?ServiceNow Strategic Portfolio Management is implemented across industries to support project management, resource allocation, and incident and demand management. It aids in aligning project initiatives with corporate objectives, supports integrated workflows with ServiceNow modules, and facilitates contract and vendor management in technology, healthcare, and finance sectors. Users engage with it for Agile development and financial management, benefiting from streamlined operations and enhanced productivity.
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