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Prisma Access by Palo Alto Networks vs SonicWall Netextender comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (5th), Secure Access Service Edge (SASE) (1st)
SonicWall Netextender
Ranking in Enterprise Infrastructure VPN
12th
Average Rating
7.0
Reviews Sentiment
6.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 6.3%, down from 6.6% compared to the previous year. The mindshare of SonicWall Netextender is 2.6%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.3%
SonicWall Netextender2.6%
Other91.1%
Enterprise Infrastructure VPN
 

Featured Reviews

IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
Rich Darress - PeerSpot reviewer
Chief Operating Officer at Darress Tech
Has provided secure remote access to multiple client networks with consistent performance
When buying the appliance itself, there is one downside that isn't exclusive to SonicWall. When you apply all the security settings, many people have one gig connections for internet ISP. If you're bringing in a one gig connection, you have to have a more robust SonicWall to handle that throughput with all your security settings turned on. It gets pretty pricey upfront if you're bringing in a one gig connection. If the customer starts with a two, three, four, or 500 meg connection and has a small unit, they have to replace the whole box when upgrading to a gig, so scalability there is atrocious. However, this issue exists with pretty much any appliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The setup is relatively straightforward."
"It's quite reliable and performs well for users."
"It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful."
"In my experience, Prisma Access is a great platform."
"It supports auto-scaling for mobile users. It auto-scales depending on the mobile user traffic. For example, if 1,000 people are working from home today, and tomorrow, the number increases to 2,000, it is not going to be an issue."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"We are quite happy with this feature and feel very confident that the Palo Alto security stack takes care of all of these things automatically."
"But if you have a budget for enterprise or best of firewalls I think you should take this solution into consideration."
"It's a stable tool that does what it is supposed to do."
"NetExtender works very well. I never had an issue with it, and it has been working well for me. In terms of management, you have good control over the destination. You can use NetExtender to set the policy and the static route for a client. You can modify it based on what your client needs or can access. You have good control over routing."
"Productivity for my remote workers went up dramatically once we switched providers."
"When we started to change from IPsec-type clients that were predominantly built right into the firewalls to this approach or deployment style for SSL VPN, the amount of time that our techs spent helping people with VPN issues was probably cut by more than half."
"It can support multifactor authentication. Also, it is a very basic application."
"NetExtender works very well; I have never had an issue with it, and it has been working well for me."
"The initial setup is pretty straightforward."
"The initial setup is pretty easy."
 

Cons

"There is room for improvement in the multi-environment visibility, especially around containers."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
"There can be some latency issues with the solution that should be improved."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates."
"Technical support could be a lot better."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"In general, it is good, but everything could be a little bit better. For example, they are working on including more data to catch or trying to reduce the gaps between the matches."
"From my experience with using it, we do have problems sometimes with the credentialing-saving parts of it."
"I am rolling out the new Netextender because I am having some issues with the older version."
"NetExtender did nothing to improve my organization - in fact, it was quite the opposite. Users constantly complained of lag and unbearable sluggishness (with a max speed of 10-30kbps) through the VPN, even though we have relatively high bandwidth for a small office (400mbps)."
"The product does not work well."
"They need to rewrite the software to make it a usable product."
"In future releases, introductions of AI features would be really helpful."
"The only concern I do have is with the zero trust, and the solution is not coping with the newer technologies as much as it needs to do on that particular factor."
"The Netextender application itself doesn't really look pretty, however, we can still use it. We don't care what it looks like. That said, if they did a cosmetic update, that would be fine."
 

Pricing and Cost Advice

"The licensing model for this product is complicated and changes all the time, making it very hard for the user to comprehend the configuration."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"Compared to other products, the price is slightly high."
"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
"I'm still comparing, but the solution is quite expensive."
"Cost wise, it would be a few hundred dollars for the base appliance with the first five clients. Then from there, your cost per seat depends on how many you're getting. It's a one-time cost, and then you have a few hundred dollars a year for the maintenance contract once you get the one-time seat costs out of the way."
"The price of SonicWall Netextender is reasonable. Whether it's a small shop with only five users or a larger operation with 130 users, we have received no complaints or objections regarding cost from any of the clients we are looking to deploy it with."
"The solution is cheap itself, not too costly."
"The solution has a pretty good price."
"Compared to others, it is cheaper. When we compare it with Palo Alto, Check Point, or Fortinet, it is a little cheaper."
"You have to pay for its license. There are some other companies that provide a VPN client for free. When you buy NetExtender, its license is available for one, three, or five years."
"After a certain number of users, you require extra licensing."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
6%
Construction Company
8%
Computer Software Company
7%
Outsourcing Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
What is your experience regarding pricing and costs for SonicWall Netextender?
The pricing for my experience with the setup cost and licensing of SonicWall Netextender is fair. The Netextender itself has no cost. It's the SSL licensing that is attached to the SonicWall. It us...
What needs improvement with SonicWall Netextender?
SonicWall Netextender has not helped with compliance, as it is not applicable for what I'm doing. I've put several feature requests in over the years and they've implemented them all, so it current...
What is your primary use case for SonicWall Netextender?
Getting to local resources on a customer's network is my main use case with SonicWall Netextender or SonicWall SSL-VPN. As a managed service provider, all my customers have SonicWalls and I get int...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
No data available
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Information Not Available
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. SonicWall Netextender and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.