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Prisma Access by Palo Alto Networks vs SonicWall Netextender comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
SonicWall Netextender
Ranking in Enterprise Infrastructure VPN
10th
Average Rating
7.0
Reviews Sentiment
6.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 6.0%, down from 6.4% compared to the previous year. The mindshare of SonicWall Netextender is 3.1%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks6.0%
SonicWall Netextender3.1%
Other90.9%
Enterprise Infrastructure VPN
 

Featured Reviews

IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
Rich Darress - PeerSpot reviewer
Chief Operating Officer at Darress Tech
Has provided secure remote access to multiple client networks with consistent performance
When buying the appliance itself, there is one downside that isn't exclusive to SonicWall. When you apply all the security settings, many people have one gig connections for internet ISP. If you're bringing in a one gig connection, you have to have a more robust SonicWall to handle that throughput with all your security settings turned on. It gets pretty pricey upfront if you're bringing in a one gig connection. If the customer starts with a two, three, four, or 500 meg connection and has a small unit, they have to replace the whole box when upgrading to a gig, so scalability there is atrocious. However, this issue exists with pretty much any appliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are ZTNA 2.0, CASB, Threat Prevention, and Autonomous Digital Experience Management (ADAM)."
"The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge."
"The most valuable feature of Prisma Access is its ability to provide enterprise-class security for both Internet and internal application access."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"Prisma Access is very stable, and I am very much satisfied with its stability, rating it nine to ten out of ten."
"The scalability of the solution is excellent."
"The solution improved the consistency of our security controls and the BCP. There has been a 20 percent reduction in TCO. Prisma Access also enabled us to deliver better applications by centralizing security management."
"It's quite reliable and performs well for users."
"The product has two-factor authentication."
"I found nothing of value in this solution."
"It can support multifactor authentication. Also, it is a very basic application."
"The solution provides high availability."
"It allows us to work remotely."
"The initial setup is pretty easy."
"Employees can have access to the network from home."
"One of the most valuable features of SonicWall Netextender is the integration of VPN accounts with Microsoft Identity Management, which enables us to enforce secure access through Microsoft Intune and conditional access policies. This helps ensure that only authorized individuals are able to access the VPN, rather than anyone with knowledge of a password."
 

Cons

"Prisma would be a stronger solution if it could aggregate resources by project or by application. So say we have an application we've developed in AWS and five applications we've developed in Azure. The platform will group it according to those applications, but it's based on the tags we use in Azure, which means I have to rely on development teams to tag resources properly."
"My clients are not satisfied with the technical support from Palo Alto Networks."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."
"The product's current price is an area of shortcoming where improvements are required."
"The BGP filtering options on Prisma Access should be improved."
"There is room for improvement in the multi-environment visibility, especially around containers."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"There can be some latency issues with the solution that should be improved."
"The only concern I do have is with the zero trust, and the solution is not coping with the newer technologies as much as it needs to do on that particular factor."
"Sometimes you can get bounced around through the departments until you find the right one. Sometimes if you don't have the most current support contract or your license is out of date, they won't even talk to you."
"SonicWall can be difficult for some people, but I don't find it difficult. Some companies provide a VPN client for free, but you have to pay for NetExtender."
"They need to rewrite the software to make it a usable product."
"Right now, you have to load each license on to an appliance. You can't pool across multiple appliances. So, you end up having to do a lot of administrative work to recover if an internet provider goes down, and you cannot leverage it as easily into a DR solution."
"The product does not work well."
"The UI could be a little better."
"In future releases, introductions of AI features would be really helpful."
 

Pricing and Cost Advice

"Prisma Access is a little bit expensive."
"We have to pay additional costs for maintenance and support services."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"Prisma Access is one of the best compared to other products on the market. The cost is favorable, and Palo Alto provides a simple architecture, so I recommend the solution to anyone using a different product. There are no hidden costs besides the license; what you see is what you get."
"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."
"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"The solution is expensive."
"The solution is cheap itself, not too costly."
"Compared to others, it is cheaper. When we compare it with Palo Alto, Check Point, or Fortinet, it is a little cheaper."
"Cost wise, it would be a few hundred dollars for the base appliance with the first five clients. Then from there, your cost per seat depends on how many you're getting. It's a one-time cost, and then you have a few hundred dollars a year for the maintenance contract once you get the one-time seat costs out of the way."
"You have to pay for its license. There are some other companies that provide a VPN client for free. When you buy NetExtender, its license is available for one, three, or five years."
"The solution has a pretty good price."
"After a certain number of users, you require extra licensing."
"The price of SonicWall Netextender is reasonable. Whether it's a small shop with only five users or a larger operation with 130 users, we have received no complaints or objections regarding cost from any of the clients we are looking to deploy it with."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
10%
Government
5%
Computer Software Company
11%
Comms Service Provider
7%
Manufacturing Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What is your experience regarding pricing and costs for SonicWall Netextender?
The pricing for my experience with the setup cost and licensing of SonicWall Netextender is fair. The Netextender itself has no cost. It's the SSL licensing that is attached to the SonicWall. It us...
What needs improvement with SonicWall Netextender?
SonicWall Netextender has not helped with compliance, as it is not applicable for what I'm doing. I've put several feature requests in over the years and they've implemented them all, so it current...
What is your primary use case for SonicWall Netextender?
Getting to local resources on a customer's network is my main use case with SonicWall Netextender or SonicWall SSL-VPN. As a managed service provider, all my customers have SonicWalls and I get int...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
No data available
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
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