Try our new research platform with insights from 80,000+ expert users

Proofpoint’s ZenGuide vs Sophos Phish Threat comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint’s ZenGuide
Ranking in Security Awareness Training
2nd
Average Rating
8.0
Reviews Sentiment
2.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Sophos Phish Threat
Ranking in Security Awareness Training
4th
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Security Awareness Training category, the mindshare of Proofpoint’s ZenGuide is 7.0%, up from 2.9% compared to the previous year. The mindshare of Sophos Phish Threat is 4.0%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training Market Share Distribution
ProductMarket Share (%)
Proofpoint’s ZenGuide7.0%
Sophos Phish Threat4.0%
Other89.0%
Security Awareness Training
 

Featured Reviews

EM
Project Manager at Fives Syleps
Has helped run awareness campaigns and phishing simulations but needs better multilingual support and user-level tracking
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part, there is not one type for one language per campaign, as we have many languages. For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy. It helps us make awareness activities, but it is not easy to evaluate the cybersecurity score for each user. If I take one user and compare their status six months ago to today, I want to know if their maturity score has increased or not. Proofpoint's ZenGuide has some limitations in that aspect. This function would be very important if implemented. It gives global statistics which is good, but sometimes we want to focus on each user, going through the company and groups. I want to know what a user's level was six months or one year ago compared to today across different cybersecurity activities in Proofpoint's ZenGuide. This includes monthly awareness, cybersecurity training, fake phishing campaigns, communication, and reporting malicious or suspicious emails. I want to have one score combining all these activities for each user to determine their global level. Having multi-language fake phishing campaigns would be beneficial. Currently, it is just one campaign per language, making consolidation difficult. In the future, for one campaign, the template should correctly assign the language type depending on the language used by the user.
JL
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
Customer support excels with timely responses and valuable assistance
Some of the best features with Sophos Phish Threat are good, but it has some limits. For instance, if you send an attachment to target the user with a macro, it doesn't work very well because by default Outlook disables opening macro files. Word macro files open in read-only mode. It has some false positives, such as when the user opened the file. We had good experience, and based on our three years of use, the users responded well. The videos are animated, and users prefer them, similar to our other applications for training in other areas. The integration with Sophos Central benefits us for the management of the phishing campaign by being very user-friendly. We used the customizable phishing emails with Sophos Phish Threat. We customized the template and modified it so we can phish our users. They are very customizable. The pricing and licensing for Sophos Phish Threat is good compared to other products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Proofpoint's ZenGuide analytics provides many useful reports that we can access on the dashboard."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
"The solution is easy to integrate because it is on the cloud. We have been able to limit users to only accessing the Sophos platform by modifying the firewall and Sophos platform settings. The dashboard gives us detailed reports allowing us to be able to manage better."
"They provide excellent response times; whenever I have an issue, I receive a good reply and can contact them by phone or email, and in the case of MDR, it is one of the greatest products I have ever seen in managed products."
"I have found the implementation process to be simple and straightforward."
"Sophos Phish Threat is flexible and agile as a cloud-deployed solution."
"Sophos Phish Threat is valuable as it is easy to use and effectively educates end users on the threats they may face and how to identify them."
"It is very simple to install and you can do it by yourself."
"Sophos Phish Threat effectively identifies susceptible employees."
"It is easy to use."
 

Cons

"For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy."
"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
"Sophos Phish Threat is a good product, but it has some limitations. We prefer Spanish language content, and the video selection has limitations."
"The product's price is an area of concern, and it can be improved if Sophos reduces the prices by seven to nine percent, considering the current market price at which the product is offered."
"There is a need for improvement regarding false negatives dealing with Office 365."
"The solution could be much more secure."
"Sophos Phish Threat can improve by adding other languages, such as Mandarin or Cantonese to their online trainer video center, it would be helpful."
"Integration with other products could be improved."
"It would be great if the price was reduced."
"Sophos Phish Threat can improve load balancing."
 

Pricing and Cost Advice

"received very good pricing, as we are also working with the Proofpoint spam appliances."
"The license for the product comes with the firewall offered by Sophos, so a user need not buy it separately."
"The pricing is very good, and some of my customers who have used other vendors say that Sophos is priced well within the market."
"There is a license required for this solution and the cost depends on the number of users."
"Licensing fees are paid annually."
"There are monthly and annual subscriptions available to use Sophos Phish Threat. The price is reasonable."
report
Use our free recommendation engine to learn which Security Awareness Training solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Comms Service Provider
11%
Performing Arts
8%
Financial Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What needs improvement with Wombat Security Education Platform?
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part...
What is your primary use case for Wombat Security Education Platform?
Proofpoint's ZenGuide is a solution that we have been working with for a long time. We use it each month for awareness, DMARC, and email security. Proofpoint's ZenGuide is used for the awareness co...
What advice do you have for others considering Wombat Security Education Platform?
We were trying to make comparisons between solutions to determine which would work better for our group. We have not yet used CyberGuru extensively; it was just for testing purposes. The metrics we...
What needs improvement with Sophos Phish Threat?
Sophos Phish Threat is a good product, but it has some limitations. We prefer Spanish language content, and the video selection has limitations. The catalog is very small compared with products suc...
What is your primary use case for Sophos Phish Threat?
I had experience with other products before KnowBe4, specifically we had Sophos Phish Threat for three years, but the catalog of training, video, and simulated phishing has some limits. Last Februa...
What advice do you have for others considering Sophos Phish Threat?
I rate Sophos Phish Threat eight out of ten due to some limitations, specifically the limited training catalog and the need for more trainings in local languages, particularly Spanish. A bigger cou...
 

Also Known As

Proofpoint Security Awareness Training, Wombat Security Education Platform
Phish Threat
 

Overview

 

Sample Customers

Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
Information Not Available
Find out what your peers are saying about Proofpoint’s ZenGuide vs. Sophos Phish Threat and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.