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Rapid7 InsightIDR vs Symantec Endpoint Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
Security Information and Event Management (SIEM) (24th), User Entity Behavior Analytics (UEBA) (11th), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (19th)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
35th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.3%, up from 1.1% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Rapid7 InsightIDR1.3%
Symantec Endpoint Detection and Response0.7%
Other94.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Prajwal Chougale - PeerSpot reviewer
System Analyst at a tech services company with 51-200 employees
Centralized threat hunting has improved alert accuracy and simplifies incident investigations
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or monthly lacks detailed information about how logs are being ingested. While the details are there, they could be more concise and easier to understand for any level of authority. The second area is alert tuning; compared to Microsoft Sentinel, Rapid7 InsightIDR provides fewer alerts with more static alert functionality and lacks dynamic alerting exposures. There could be improvements to learn from past alert activities for more dynamic alert configurations. These two areas are the main areas for improvement; everything else is good.
HH
IT Director at Al Akhawayn University
A highly stable and affordable solution for detecting and preventing security threats
The solution needs to provide better integration. We may receive things from email, network, or the machine itself. So we need a centralized system to get alerts or messages which are not available in the product. The solution must provide features to centralize the alerts received. It should provide integration with other Symantec products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface of the solution is sophisticated and straightforward."
"Palo Alto is the core of the security infrastructure in the environment."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"The solution doesn't need a high level of technical training."
"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."
"Overall, it's a great platform; it integrates very well with other solutions from Palo Alto and also with our vendors, the ease of use is excellent, I love the root cause analysis from Cortex, which is amazing, and in a few clicks you can have the full root cause."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling."
"Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable."
"Integration with threat modeling from the Metasploit and InsightIDR repositories."
"The log aggregation and storage provided by InsightIDR has shown no issues with scalability; aggregating over one hundred millions events daily."
"Intelligent alerting to avoid the common problem of alert fatigue associated with traditional SIEMs."
"This is a great product and the team is very willing to work with companies."
"The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days."
"Another very important part of insightIDR is the ability to collect data from endpoint devices via agent software. With a large remote workforce, this allows visibility into the endpoints that are connected to the internet, but not to the corporate network."
"It is mostly used for malware detection and antivirus purposes."
"Previously, I was working with Trend Micro; before the detection and response were included, I would have recommended Trend Micro, however Symantec Endpoint has now taken the lead."
"The Detection vulnerability is very effective and distinguishes Symantec Endpoint Detection and Response from its competitors."
"The solution does all that we expect it to do."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"The most valuable features are that it is easy to connect and global settings are good."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
 

Cons

"This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"The solution lacks real-time, on-demand antivirus."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"The encryption is not up to the mark."
"Cloud risk assessment is one area where I think they need a lot of improvement."
"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."
"Sometimes, it is hard to get the right queries to use. Currently, the tool lacks a pre-made set of queries."
"I'd like to be able to get the compliance report within the solution which is currently not possible."
"The main problem lies in the processes within the client's operating systems."
"Needs a better ability to customize the check within the console."
"The ability to tune the collector for custom logs would greatly help."
"Rapid7's customer support is awful. They didn't respond at all."
"Since Broadcom took over, we have not been satisfied by the way they are handling the end user's query or end-user support."
"The unpredictability of the pricing is a cause of concern."
"The solution can always be more stable and more secure."
"The interface is very complicated."
"One potential area for improvement in Symantec EDR is the reporting engine."
"They do need to minimize the number of agents installed on a server."
"There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control."
"The tech support was very bad in the immediate aftermath of the merger, although it is now slightly better."
 

Pricing and Cost Advice

"It has a yearly renewal."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"The price is on the higher side, but it's okay."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"It is more reasonably priced than other vendors."
"The pricing is good, and it is not very expensive."
"It is a reasonably priced solution."
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"Rapid7 InsightIDR is priced very well and is cost-effective."
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"The price is reasonable."
"It's a yearly subscription."
"Symantec Endpoint Detection and Response is expensive."
"We have a yearly subscription, and the pricing is fair."
"We are satisfied with the pricing."
"We pay around $100,000 for 5000 licenses every year."
"The price is really high and it should be lower."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Computer Software Company
7%
Financial Services Firm
12%
Outsourcing Company
12%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What is your experience regarding pricing and costs for Rapid7 InsightIDR?
My experience with pricing, setup costs, and licensing has been very positive; it is cost-effective and offers great ...
What needs improvement with Rapid7 InsightIDR?
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or ...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...
What is your primary use case for Symantec Endpoint Detection and Response?
Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
InsightIDR
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Liberty Wines, Pioneer Telephone, Visier
Information Not Available
Find out what your peers are saying about Rapid7 InsightIDR vs. Symantec Endpoint Detection and Response and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.