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Rapid7 InsightIDR vs Symantec Endpoint Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
39th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (23rd), User Entity Behavior Analytics (UEBA) (10th), Threat Deception Platforms (6th), Extended Detection and Response (XDR) (23rd)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
31st
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.2%, up from 1.0% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Symantec Endpoint Detection and Response0.8%
Rapid7 InsightIDR1.2%
Other94.6%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
SohailHyder - PeerSpot reviewer
Head Of Cyber Security at Super Secure
Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.
HH
IT Director at Al Akhawayn University
A highly stable and affordable solution for detecting and preventing security threats
The solution needs to provide better integration. We may receive things from email, network, or the machine itself. So we need a centralized system to get alerts or messages which are not available in the product. The solution must provide features to centralize the alerts received. It should provide integration with other Symantec products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"The behavior-based detection feature is valuable."
"We can visualize and control the activities in the environment from anywhere."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."
"The initial setup is easy."
"This software helps us understand any issues that may arise when someone is not at work."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"It is a very stable solution."
"Very intuitive and easy to set up."
"InsightIDR’s ability to process millions of transactions per day, and to notify me of the most critical ones, is priceless."
"The alerting to drive investigations and remediation has been its most valuable feature, plus the ability to quickly search multiple logs makes investigations easier."
"Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling."
"Rapid7 InsightIDR integrates well with other solutions. It's also easy to configure because Rapid7 InsightIDR has a lot of instructions posted on their website that customers can follow if they need to get the source log."
"I definitely recommend Rapid7 InsightIDR."
"Rapid7's reporting is more robust than Tenable's."
"The solution is stable."
"There is no need to do an additional installation for the EDR, as the one belonging to Symantec is pretty much dependent on the endpoint agent, which is already deployed."
"I like Symantec EDR's device control and USB security features."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"I've mainly found the antivirus and antispyware features valuable."
"The implementation process was quick and easy, and we didn't need a DBU, a database administrator."
"In Symantec, we have found that the most important feature is Application and Device Control."
 

Cons

"When it comes to malware files, it should be a little quick because, at times, it would give a wrong result in the sense of what it might be on malware, even if it still might be a normal one."
"The solution lags to the real-time scenarios here and there."
"It'll help if customization was easier."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."
"One of the things that could be better is digital forensics. It is there, but it can be better."
"The product allows us to make only 30 custom rules."
"Needs a better ability to customize the check within the console."
"There is a future in AI with Rapid7, however, it is not fully operated. There are certain limitations with Rapid7 that I am working on."
"The searching feature in Rapid7 InsightIDR needs to evolve"
"I feel it would greatly benefit from more supported log sources."
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"It should be easier to deploy Symantec's client for end-users."
"Since Broadcom took over, we have not been satisfied by the way they are handling the end user's query or end-user support."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service."
"I would like to see better scanning capabilities."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"The product doesn’t offer MDM functionality under its current licensing model."
"I would like to see better scanning capabilities."
 

Pricing and Cost Advice

"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"It has a yearly renewal."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"This is an expensive solution."
"I feel it is fairly priced."
"Cortex XDR is a costly solution."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"The solution has a mid-range price point in the market"
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"The pricing and licensing are competitive."
"It is a reasonably priced solution."
"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
"​Accurately predict your licensing counts as this is a subscription based product.​"
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"It is more reasonably priced than other vendors."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"We have a yearly subscription, and the pricing is fair."
"The price is okay, but it really depends on the customer's requirements."
"The price is reasonable."
"Symantec Endpoint Detection and Response is expensive."
"The price is really high and it should be lower."
"We pay around $100,000 for 5000 licenses every year."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
9%
Government
7%
Financial Services Firm
13%
Comms Service Provider
8%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise48
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What needs improvement with Rapid7 InsightIDR?
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as ...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...
What is your primary use case for Symantec Endpoint Detection and Response?
Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
InsightIDR
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Liberty Wines, Pioneer Telephone, Visier
Information Not Available
Find out what your peers are saying about Rapid7 InsightIDR vs. Symantec Endpoint Detection and Response and other solutions. Updated: April 2026.
892,943 professionals have used our research since 2012.