Try our new research platform with insights from 80,000+ expert users

Rigor vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rigor
Ranking in Digital Experience Monitoring (DEM)
19th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Splunk Observability Cloud
Ranking in Digital Experience Monitoring (DEM)
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
80
Ranking in other categories
Application Performance Monitoring (APM) and Observability (6th), Network Monitoring Software (8th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (6th), Container Management (5th)
 

Mindshare comparison

As of March 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Rigor is 1.0%, up from 0.4% compared to the previous year. The mindshare of Splunk Observability Cloud is 5.1%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud5.1%
Rigor1.0%
Other93.9%
Digital Experience Monitoring (DEM)
 

Featured Reviews

KG
Technical Consultant at a manufacturing company with 11-50 employees
Provides a good user experience, is intuitive and easy to navigate
I feel that Rigor can improve their customer service for time zones outside of the United States. When I post a question on their chat, I usually need to wait a couple of hours for the answer. I believe the service desk is in the United States, while I am working in Europe, requiring me to wait for them to start their work day.
Taiwo Ige - PeerSpot reviewer
IT Operations Engineer at ABC Supply Co. Inc.
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Rigor is the ability to test the whole website, including the homepage design and all the sub-pages, in one test. It provides an overview of the whole service."
"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."
"Comparing to Cloud, Splunk Cloud, or any other solution, the most valuable feature of Splunk Observability Cloud is that it is entirely based on metrics."
"The feature of Splunk Observability Cloud that I prefer most is the easy deployment on the cloud."
"The feature I find most valuable, is the data integration."
"Initially, before Splunk, we had a long time to resolve issues; now, with Splunk Observability Cloud, we will be able to solve them quickly and know exactly where the issue is."
"The best features in Splunk Observability Cloud are the metrics; I can see any logs or anything related to the server or services we want to monitor, and the metrics are a good function."
"Once configured correctly, the analysis reporting the Splunk APM provides is better than that of the other APM tools."
"The maintenance of Splunk Observability Cloud is very easy; it's manageable."
 

Cons

"I feel that Rigor can improve their customer service for time zones outside of the United States. When I post a question on their chat, I usually need to wait a couple of hours for the answer. I believe the service desk is in the United States, while I am working in Europe, requiring me to wait for them to start their work day."
"In Splunk Observability Cloud, I notice room for improvement in synthetic monitoring. It does not provide output based on server names."
"In Splunk Observability Cloud, I notice room for improvement in synthetic monitoring. It does not provide output based on server names."
"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."
"The product collects a lot of data but it does not assure that it collects all of it."
"There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts."
"The deployment can be quite complex."
"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."
"Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms. These categories of dashboards would be very helpful for customers."
 

Pricing and Cost Advice

Information not available
"It is expensive."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Splunk Infrastructure Monitoring is an expensive solution."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"It appears to be expensive compared to competitors."
"The pricing is reasonable."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
report
Use our free recommendation engine to learn which Digital Experience Monitoring (DEM) solutions are best for your needs.
884,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise53
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

CoStar, Dollar Tree, NBC News, Michael Kors
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Nexthink, Splunk, Cisco and others in Digital Experience Monitoring (DEM). Updated: March 2026.
884,873 professionals have used our research since 2012.