Try our new research platform with insights from 80,000+ expert users

Rigor vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rigor
Ranking in Digital Experience Monitoring (DEM)
19th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Splunk Observability Cloud
Ranking in Digital Experience Monitoring (DEM)
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
78
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Network Monitoring Software (7th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (6th), Container Management (6th)
 

Mindshare comparison

As of February 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Rigor is 1.0%, up from 0.4% compared to the previous year. The mindshare of Splunk Observability Cloud is 4.9%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud4.9%
Rigor1.0%
Other94.1%
Digital Experience Monitoring (DEM)
 

Featured Reviews

KG
Technical Consultant at a manufacturing company with 11-50 employees
Provides a good user experience, is intuitive and easy to navigate
I feel that Rigor can improve their customer service for time zones outside of the United States. When I post a question on their chat, I usually need to wait a couple of hours for the answer. I believe the service desk is in the United States, while I am working in Europe, requiring me to wait for them to start their work day.
Taiwo Ige - PeerSpot reviewer
IT Operations Engineer at ABC Supply Co. Inc.
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Rigor is the ability to test the whole website, including the homepage design and all the sub-pages, in one test. It provides an overview of the whole service."
"The features I have found most valuable are log searching and log analytics, both of which are quick features."
"It supports proactive management, enhances security, and improves operational efficiency."
"It has been beneficial for our IT infrastructure."
"Dashboards help the application support teams to have a quick look at how their systems are running. It helps other teams as well."
"The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward."
"Splunk Infrastructure Monitoring gives us complete visibility without the need for storage."
"The features are pretty much ready out of the box."
"Great monitoring of network devices."
 

Cons

"I feel that Rigor can improve their customer service for time zones outside of the United States. When I post a question on their chat, I usually need to wait a couple of hours for the answer. I believe the service desk is in the United States, while I am working in Europe, requiring me to wait for them to start their work day."
"This solution is difficult to configure and the instructions are complex."
"I would like to see an improvement and some innovation in the customer interface."
"If a customer utilizes third-party tools and wants to forward data from Splunk Observability Cloud, seamless integration would be beneficial."
"Primarily, the logs in Splunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Splunk APM can require more effort to understand."
"There are always areas for potential improvement to enhance its functionality and user experience."
"Overall, I would rate Splunk Observability Cloud a three out of ten."
"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
 

Pricing and Cost Advice

Information not available
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"It is expensive."
"This is an expensive solution."
"Splunk APM is a very cost-efficient solution."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Splunk APM is expensive."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"The pricing is reasonable."
report
Use our free recommendation engine to learn which Digital Experience Monitoring (DEM) solutions are best for your needs.
881,707 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise50
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

CoStar, Dollar Tree, NBC News, Michael Kors
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Nexthink, Splunk, Lakeside Software and others in Digital Experience Monitoring (DEM). Updated: January 2026.
881,707 professionals have used our research since 2012.