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RSA Identity Governance and Lifecycle vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

RSA Identity Governance and...
Ranking in Identity Management (IM)
20th
Average Rating
7.0
Reviews Sentiment
5.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Ranking in Identity Management (IM)
18th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (8th), Identity Governance Administration (IGA) (8th)
 

Mindshare comparison

As of May 2026, in the Identity Management (IM) category, the mindshare of RSA Identity Governance and Lifecycle is 1.1%, down from 1.4% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 2.5%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration2.5%
RSA Identity Governance and Lifecycle1.1%
Other96.4%
Identity Management (IM)
 

Featured Reviews

Harshul Nayak - PeerSpot reviewer
Senior Project Manager at a consultancy with 10,001+ employees
Streamline identity lifecycle management with intuitive interfaces and robust policy features
The functions of RSA Identity Governance and Lifecycle, especially the IGA, are quite strong with their custom forms and workflows integrated. The user interface is very friendly and easy to use, making it a good product overall. However, it still has to be on-premise and the cloud version is not easily accessible, as dedicated instances are required and machines cannot be shared as multi-tenant for various customers. The advanced policy features of RSA definitely help in defining certain policies such as segregation of duties. That's particularly useful along with creating different access reviews. Regarding access control in simplifying access management, RSA Identity Governance and Lifecycle has strong foundations of groups and roles, which help in defining all policies very easily. This makes it very easy to integrate with other access management tools or privileged access management tools.
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"RSA Identity Governance and lifecycles are good for the access certification and auditing sections."
"RSA Identity Governance and lifecycles are good for the access certification and auditing sections."
"Customer service was always exceptional and if we needed to call the regular customer support number for administrative tasks on the account, they were always helpful and resolved our cases within a few days."
"Never - one thing I can say about RSA is that the boxes are stable and solid."
"With the tool in place, you need to hire fewer people to provide access, and you have control over your processes."
"Roles, connectors for provisioning and re-accreditation or reviews help greatly to govern user access."
"The user interface is very friendly and easy to use, making it a good product overall."
"Soft and hard tokens for two factor authentication has been introduced."
"Enabled enhanced delegated control to application owners and third party support reducing overhead cost to support desk and directory services teams"
"The solution in which we have brought in CA Identity Manager, it is like combining multiple HR sources and it helps reduce thousands of hours of work."
"It's saved on administration time, and reduced the wait time for access."
"It scales fine; it's one of the better products out there."
"The features that I find most valuable are the creation of access and admin roles, and you can also manage many different applications -- more than one hundred -- in only one box."
"Using the implementation guide, I was able to implement the solution with ease."
"I feel the provisioning to be done well; the model offered is very good and customizable."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
 

Cons

"If you use the appliance version then it won't handle a huge database volume."
"This product is missing a lot of features which other competitors are providing. One of the key features that are missing right now is risk scoring. Additionally, there is not much scope for customization - everything is hard-coded and predefined, so it does not allow the developers to make many modifications."
"Technical support in Pakistan can be improved."
"The stability of RSA Identity Governance and Lifecycle could improve; it has some bugs that need to be fixed."
"It was expensive initially, but day to day costs are minimal."
"RSA Identity Governance and Lifecycle could improve out-of-the-box customization."
"Technical support in Pakistan can be improved."
"Every connector that you have in the product needs to be custom-built, so there are not a lot of standard connectors available in the product, because of which there are a lot of hidden consultancy costs."
"The product's technical support could be better."
"Sometimes there is a problem with performance. There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"It was a journey because when we started the project, we had trouble. We couldn't get the system easily installed, up and running but over the time we installed a different project from CA which really enabled us to get things smooth, up and running and for the past 6 months we haven't had any defaults in the system."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"We had a consultant firm come in and do the install originally in 2009. They did a very bad job."
"The support from Symantec Identity Governance and Administration could improve."
"As far as improvements, the first thing I think CA needs to do is redesign the user interface; the functionality is good but the interface itself is not that user-friendly."
 

Pricing and Cost Advice

"Pricing varies based on user count/number of modules you need."
"I rate the product's price a five on a scale of one to ten, where one is cheap, and ten is expensive."
"We are using the cloud platform, but we don't find it compatible to be served as a multi-tenant platform. This is a large drawback. It becomes expensive because it is then an all-dedicated solution. You have to have a separate tenant for each client, which increases the cost. The overall unit pricing can be less expensive than how it is right now."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"Compared to other options, CA products are not that expensive."
"The price is flexible for our existing customers."
"The price is based on the number of users."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The product has a good price in competition with another product with the same solution."
"The connector is free, and bundled with the product."
"Pricing and licensing models are adequate and reasonable."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
11%
Computer Software Company
8%
Construction Company
8%
Financial Services Firm
12%
Construction Company
11%
Marketing Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What needs improvement with RSA Identity Governance and Lifecycle?
There is room for improvement with RSA Identity Governance and Lifecycle. As the size becomes larger, the collections and unifications of the IDs process become quite slow, which can be improved fu...
What is your primary use case for RSA Identity Governance and Lifecycle?
We provide RSA Identity Governance and Lifecycle as a service, mainly to oversee the digital identity lifecycle, from the initiation to the off-boarding at the end of that digital identity. Our cli...
What advice do you have for others considering RSA Identity Governance and Lifecycle?
Overall, I would rate RSA Identity Governance and Lifecycle at an eight out of ten.
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

SecurID
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

NTT Com Asia, Virgin Blue, Bank of Uganda, EMEA Telecommunications Company, LAit (Lazio Innovazione Tecnologica), NyNet, OTP Bank, Red Bull Racing, Rupert House School, Signify, UK Local Authority, Bancolombia, Banco Popular de Puerto Rico (BPPR), TIVIT, Array Services, International Computerware, KPMG LLP, Moffitt Cancer Center
Acciona, Core Blox, DBS
Find out what your peers are saying about RSA Identity Governance and Lifecycle vs. Symantec Identity Governance and Administration and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.