RSA Identity Governance and Lifecycle vs Symantec Identity Governance and Administration comparison

RSA Identity Governance and Lifecycle vs. Symantec Identity Governance and Administration

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

RSA Identity Governance and...

Ranking in Identity Management (IM)

20th

Average Rating

7.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Symantec Identity Governanc...

Ranking in Identity Management (IM)

17th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

User Provisioning Software (8th), Identity Governance Administration (IGA) (8th)

Mindshare comparison

As of June 2026, in the Identity Management (IM) category, the mindshare of RSA Identity Governance and Lifecycle is 1.1%, down from 1.5% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 2.5%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM) Mindshare Distribution
Product	Mindshare (%)
Symantec Identity Governance and Administration	2.5%
RSA Identity Governance and Lifecycle	1.1%
Other	96.4%

Identity Management (IM)

Featured Reviews

Harshul Nayak

Senior Project Manager at a consultancy with 10,001+ employees

Streamline identity lifecycle management with intuitive interfaces and robust policy features

The functions of RSA Identity Governance and Lifecycle, especially the IGA, are quite strong with their custom forms and workflows integrated. The user interface is very friendly and easy to use, making it a good product overall. However, it still has to be on-premise and the cloud version is not easily accessible, as dedicated instances are required and machines cannot be shared as multi-tenant for various customers. The advanced policy features of RSA definitely help in defining certain policies such as segregation of duties. That's particularly useful along with creating different access reviews. Regarding access control in simplifying access management, RSA Identity Governance and Lifecycle has strong foundations of groups and roles, which help in defining all policies very easily. This makes it very easy to integrate with other access management tools or privileged access management tools.

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reviewer2183661

Managing Director at a consultancy with 1-10 employees

Has an easy initial setup process, but its technical support services need improvement

The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Customer service was always exceptional and if we needed to call the regular customer support number for administrative tasks on the account, they were always helpful and resolved our cases within a few days."

"Never - one thing I can say about RSA is that the boxes are stable and solid."

"With the tool in place, you need to hire fewer people to provide access, and you have control over your processes."

"The data collection is excellent and easy to do."

"Soft and hard tokens for two factor authentication has been introduced."

"Roles, connectors for provisioning and re-accreditation or reviews help greatly to govern user access."

"The user interface is very friendly and easy to use, making it a good product overall."

"It improved security."

More RSA Identity Governance and Lifecycle pros

"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."

"The solution is easy to scale."

"Word mining and risk campaigns are the most valuable features of this solution."

"Now it’s all automatic."

"The most valuable features of this product are the legacy interfacing interfaces with our mainframe as well as provisioning."

"In the processes where we need to analyze data, IG has enabled and facilitated the analysis of privileges, generation of roles to cover RBAC and integrate with the solution of Identity Manager, as well as the compliance aspect by the certification of privileges “Compliance”."

"It's a very useful tool that has improved our client's security, from day one."

"The latest version is very simple to set up and install with a lot of wizards, and it also comes with a new Virtual Appliance which can select the features and be ready to use."

More Symantec Identity Governance and Administration pros

Cons

"Application and appliance stability needs improvement."

"There are scalability issues. This product does not scale very well. It is not a good product for load balancing / active–active architecture."

"This product is missing a lot of features which other competitors are providing. One of the key features that are missing right now is risk scoring. Additionally, there is not much scope for customization - everything is hard-coded and predefined, so it does not allow the developers to make many modifications."

"We were excited that the self-provision feature was now built into the box but disappointed at the implementation."

"It could be a little more flexible with the installation of the product."

"The user interface and workflow need improvement, and more connectors would help."

"RSA Identity Governance and Lifecycle could improve out-of-the-box customization."

"If you use the appliance version then it won't handle a huge database volume."

More RSA Identity Governance and Lifecycle cons

"We have issues with scalability, and it has taken time due to the requirement of extra memory and more CPU."

"Installation and upgrading is complex. Many manual steps are time consuming."

"We had a consultant firm come in and do the install originally in 2009. They did a very bad job."

"We've met with the product development folks, and as far as improvements, we're really looking at them from a user experience."

"Not a ten because of the complex setup and because we had some issues applying some patches."

"Stability needs some work. There are some issues with the back-end infrastructure."

"They should easier and better integration with other software."

"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."

More Symantec Identity Governance and Administration cons

Pricing and Cost Advice

"I rate the product's price a five on a scale of one to ten, where one is cheap, and ten is expensive."

"Pricing varies based on user count/number of modules you need."

"We are using the cloud platform, but we don't find it compatible to be served as a multi-tenant platform. This is a large drawback. It becomes expensive because it is then an all-dedicated solution. You have to have a separate tenant for each client, which increases the cost. The overall unit pricing can be less expensive than how it is right now."

"The price is flexible for our existing customers."

"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."

"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."

"The connector is free, and bundled with the product."

"The product has a good price in competition with another product with the same solution."

"Compared to other options, CA products are not that expensive."

"Pricing and licensing models are adequate and reasonable."

"The price is based on the number of users."

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Top Industries

By visitors reading reviews

Comms Service Provider

14%

Financial Services Firm

12%

Construction Company

Computer Software Company

Construction Company

18%

Financial Services Firm

13%

Manufacturing Company

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	9
Large Enterprise	45

Questions from the Community

What needs improvement with RSA Identity Governance and Lifecycle?

There is room for improvement with RSA Identity Governance and Lifecycle. As the size becomes larger, the collections and unifications of the IDs process become quite slow, which can be improved fu...

What is your primary use case for RSA Identity Governance and Lifecycle?

We provide RSA Identity Governance and Lifecycle as a service, mainly to oversee the digital identity lifecycle, from the initiation to the off-boarding at the end of that digital identity. Our cli...

What advice do you have for others considering RSA Identity Governance and Lifecycle?

Overall, I would rate RSA Identity Governance and Lifecycle at an eight out of ten.

What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?

The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.

What needs improvement with Symantec Identity Governance and Administration?

Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...

What is your primary use case for Symantec Identity Governance and Administration?

I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...

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Product Reports

RSA Identity Governance and Lifecycle

Download RSA Identity Governance and Lifecycle product report

RSA Identity Governance and Lifecycle report

Symantec Identity Governance and Administration

Download Symantec Identity Governance and Administration product report

Symantec Identity Governance and Administration report

Also Known As

SecurID

CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance

Overview

RSA Identity Governance and Lifecycle aids efficient identity management, offering synchronization with Active Directory for seamless setups and enhancing security with two-factor authentication.

RSA Identity Governance and Lifecycle streamlines identity management from initiation to off-boarding, focusing on role-based access control and application integration. Despite requiring on-premise deployment, it provides advanced policy features for segregation of duties and access management. Performance issues arise with large file sizes, and there is limited integration with some third-party applications. Users benefit from custom forms, workflows, and an intuitive portal that eases the user's experience. While improvements are needed in database integration and multi-tenant capabilities, the solution remains popular for its auditing and certification support.

What are the key features of RSA Identity Governance and Lifecycle?

Synchronization with Active Directory: Facilitates quick setups.
Role-based access control: Eases application access management.
Custom forms and workflows: Enhances user interaction.
Advanced policy features: Supports compliance needs.
Two-factor authentication: Increases security levels.
Access certification and auditing: Ensures efficient data management.

What benefits should users consider in reviews?

Enhanced Security: With layered authentication methods.
Efficient Data Collection: For streamlined operations.
Improved Access Governance: Through streamlined user role management.
Easy Identity Management: From onboarding to off-boarding events.

RSA Identity Governance and Lifecycle is utilized in sectors managing digital identities, with deployment options on AWS, either on the cloud or on-premise. It assists organizations in handling joiner, mover, and leaver processes, adapting to business-specific needs while adding authentication layers to network access.

RSA

Symantec Identity Governance and Administration offers automated management for identity lifecycles, provisioning, and entitlements, featuring easy integration, flexibility, role-based access, and strong compliance support.

This software provides effective identity lifecycle automation, entitlement management, provisioning, and access control while offering codeless customization through Policy and Identity Xpress technology. The integration with multiple applications supports regulatory compliance efforts, enhancing security and operational efficiency with a user-friendly interface. Users appreciate its ease of customization, though challenges in integrating with cloud services and external systems remain. Improvements are needed in technical support, reporting capabilities, and workflows. Its comprehensive identity solutions target sectors like retail, financial, and government, emphasizing risk management and compliance while integrating with HR systems.

What key features does it offer?

Automated Identity Lifecycle Management: Simplifies creating, modifying, and removing identities.
Provisioning and Entitlement Management: Manages permissions and entitlements efficiently.
Role-Based Access: Facilitates access control through defined user roles.
Policy and Identity Xpress: Enables codeless customization.
Regulatory Compliance Support: Assists in meeting compliance standards.

What benefits and ROI can be expected?

Increased Operational Efficiency: Reduces manual workload with automation.
Enhanced Security: Protects access and identity data effectively.
Improved Integration Capabilities: Connects with existing applications seamlessly.
Customizability: Adapts to specific needs without extensive coding.
Strong Compliance Assurance: Supports adherence to industry regulations.

Organizations in retail, financial, and government sectors utilize this software to streamline identity management and standardize user accounts. Businesses focus on user creation, privilege management, and compliance certification by aligning access with business rules. Integration with HR systems for identity solutions is achieved through technical customizations.

Broadcom

Sample Customers

NTT Com Asia, Virgin Blue, Bank of Uganda, EMEA Telecommunications Company, LAit (Lazio Innovazione Tecnologica), NyNet, OTP Bank, Red Bull Racing, Rupert House School, Signify, UK Local Authority, Bancolombia, Banco Popular de Puerto Rico (BPPR), TIVIT, Array Services, International Computerware, KPMG LLP, Moffitt Cancer Center

Acciona, Core Blox, DBS

RSA Identity Governance and Lifecycle vs. Symantec Identity Governance and Administration