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RSA Identity Governance and Lifecycle vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

RSA Identity Governance and...
Ranking in Identity Management (IM)
20th
Average Rating
7.0
Reviews Sentiment
5.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Ranking in Identity Management (IM)
23rd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (9th), Identity Governance Administration (IGA) (8th)
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of RSA Identity Governance and Lifecycle is 1.2%, down from 1.3% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 2.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
RSA Identity Governance and Lifecycle1.2%
Symantec Identity Governance and Administration2.1%
Other96.7%
Identity Management (IM)
 

Featured Reviews

Harshul Nayak - PeerSpot reviewer
Senior Project Manager at a consultancy with 10,001+ employees
Streamline identity lifecycle management with intuitive interfaces and robust policy features
The functions of RSA Identity Governance and Lifecycle, especially the IGA, are quite strong with their custom forms and workflows integrated. The user interface is very friendly and easy to use, making it a good product overall. However, it still has to be on-premise and the cloud version is not easily accessible, as dedicated instances are required and machines cannot be shared as multi-tenant for various customers. The advanced policy features of RSA definitely help in defining certain policies such as segregation of duties. That's particularly useful along with creating different access reviews. Regarding access control in simplifying access management, RSA Identity Governance and Lifecycle has strong foundations of groups and roles, which help in defining all policies very easily. This makes it very easy to integrate with other access management tools or privileged access management tools.
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer service was always exceptional and if we needed to call the regular customer support number for administrative tasks on the account, they were always helpful and resolved our cases within a few days."
"With the tool in place, you need to hire fewer people to provide access, and you have control over your processes."
"RSA Identity Governance and lifecycles are good for the access certification and auditing sections."
"The data collection is excellent and easy to do. It does not require a lot of configuration nor does it require rules to be written like other competitors do."
"The user interface is very friendly and easy to use, making it a good product overall."
"RSA Identity Governance and lifecycles are good for the access certification and auditing sections."
"All of the features in this product are good and this is a product that I recommend."
"Never - one thing I can say about RSA is that the boxes are stable and solid."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"It is a great solution."
"We take identity management seriously and CA IDM is helping us to accomplish that goal."
"With the Identity Manager product, we're able to automate that in a way that we couldn't in the past."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"The tremendous value at client locations has been a centralized and simplified identity provisioning and management solution."
"Deployment was easy, I can say it's the best on the market with small amount of manpower."
"Ease of use for the configuration of provisioning accounts through an account template concept for an OOTB connector."
 

Cons

"This product is missing a lot of features which other competitors are providing. One of the key features that are missing right now is risk scoring."
"Technical support in Pakistan can be improved."
"Technical support in Pakistan can be improved."
"Every connector that you have in the product needs to be custom-built, so there are not a lot of standard connectors available in the product, because of which there are a lot of hidden consultancy costs."
"Application and appliance stability needs improvement."
"It was expensive initially, but day to day costs are minimal."
"If you use the appliance version then it won't handle a huge database volume."
"There are scalability issues. This product does not scale very well. It is not a good product for load balancing / active–active architecture."
"We definitely had quite a few challenges getting up and running."
"An improvement that we would like to see in a later version is taking it to the cloud."
"We did a number of things in our deployment which made life more difficult on us."
"At the moment, stability is so-so."
"The support from Symantec Identity Governance and Administration could improve."
"If you analyze the evolution of these type of solutions, there are still uncovered needs and the customers are still identifying needs."
"It was a journey because when we started the project, we had trouble. We couldn't get the system easily installed, up and running but over the time we installed a different project from CA which really enabled us to get things smooth, up and running and for the past 6 months we haven't had any defaults in the system."
"It was a little complex."
 

Pricing and Cost Advice

"I rate the product's price a five on a scale of one to ten, where one is cheap, and ten is expensive."
"Pricing varies based on user count/number of modules you need."
"We are using the cloud platform, but we don't find it compatible to be served as a multi-tenant platform. This is a large drawback. It becomes expensive because it is then an all-dedicated solution. You have to have a separate tenant for each client, which increases the cost. The overall unit pricing can be less expensive than how it is right now."
"The price is based on the number of users."
"The price is flexible for our existing customers."
"The product has a good price in competition with another product with the same solution."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"Pricing and licensing models are adequate and reasonable."
"Compared to other options, CA products are not that expensive."
"The connector is free, and bundled with the product."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
11%
Computer Software Company
9%
University
6%
Manufacturing Company
13%
Marketing Services Firm
13%
Performing Arts
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What needs improvement with RSA Identity Governance and Lifecycle?
There is room for improvement with RSA Identity Governance and Lifecycle. As the size becomes larger, the collections and unifications of the IDs process become quite slow, which can be improved fu...
What is your primary use case for RSA Identity Governance and Lifecycle?
We provide RSA Identity Governance and Lifecycle as a service, mainly to oversee the digital identity lifecycle, from the initiation to the off-boarding at the end of that digital identity. Our cli...
What advice do you have for others considering RSA Identity Governance and Lifecycle?
Overall, I would rate RSA Identity Governance and Lifecycle at an eight out of ten.
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

SecurID
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

NTT Com Asia, Virgin Blue, Bank of Uganda, EMEA Telecommunications Company, LAit (Lazio Innovazione Tecnologica), NyNet, OTP Bank, Red Bull Racing, Rupert House School, Signify, UK Local Authority, Bancolombia, Banco Popular de Puerto Rico (BPPR), TIVIT, Array Services, International Computerware, KPMG LLP, Moffitt Cancer Center
Acciona, Core Blox, DBS
Find out what your peers are saying about RSA Identity Governance and Lifecycle vs. Symantec Identity Governance and Administration and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.