Try our new research platform with insights from 80,000+ expert users

SailPoint Identity Security Cloud vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SailPoint Identity Security...
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
71
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (1st), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
Tools4ever HelloID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
28th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Single Sign-On (SSO) (21st)
 

Mindshare comparison

As of July 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of SailPoint Identity Security Cloud is 11.7%, up from 10.2% compared to the previous year. The mindshare of Tools4ever HelloID is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Kaustubh Partha - PeerSpot reviewer
Empower users with robust IT security and seamless approval workflows
I raise requests on SailPoint, for example, if there is any server-related access needed. I use it more as an end-user, like raising simple tickets for identity access management SailPoint is more focused on IT security. I find that the approvals that flow through SailPoint are much better than…
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable and reliable."
"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."
"The access certification feature is valuable."
"It significantly reduces the workload for certification processes."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"The tool is quite stable and user-friendly."
"Has a great certification module with intuitive options."
"The solution's most valuable feature is its integration with Slack for the notification of access requests."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"Now we can easily control who has access to which client or client application."
 

Cons

"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"Certifications could include additional access levels or practices."
"SailPoint lacks some features like privileged account management and access management features found in products like Okta."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
"Scalability is hard, especially when you are doing it in real time."
"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."
"I would like to see more Cloud management from this product."
"The UI is complex."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"I would like to have the built-in provisioning module improved."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
 

Pricing and Cost Advice

"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."
"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
"It's difficult to say that the solution saved costs because it is quite expensive."
"They are expensive."
"The solution is not cheap."
"In terms of pricing, SailPoint IdentityIQ is affordable. It's not cheap, and it's not expensive, so the solution is in the middle, price-wise. It also didn't have additional costs, even if my company had different teams that took care of auditing and provisioning and projects that used SailPoint IdentityIQ."
"The product is expensive. People need to opt for a licensing plan for one year or three years."
"I rate the solution a seven on a scale where one is cheap and ten is too expensive. In short, the solution falls under the higher side of pricing."
"In terms of costs and pricing, this solution is worth every penny."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
report
Use our free recommendation engine to learn which Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Insurance Company
5%
Outsourcing Company
17%
Government
11%
Educational Organization
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
Ask a question
Earn 20 points
 

Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
HelloID
 

Overview

 

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Willis Independent School District, David Douglas School District
Find out what your peers are saying about SailPoint Identity Security Cloud vs. Tools4ever HelloID and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.