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SS&C Blue Prism vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Salesforce Platform
Ranking in Low-Code Development Platforms
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
95
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), Rapid Application Development Software (5th), No-Code Development Platforms (2nd)
SS&C Blue Prism
Ranking in Low-Code Development Platforms
25th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
Business Process Design (21st), Business Process Management (BPM) (33rd), Process Automation (27th), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Document Management Software (15th), Intelligent Document Processing (IDP) (16th), Loan Management Software (2nd), Document Automation Software (12th)
 

Mindshare comparison

As of May 2025, in the Low-Code Development Platforms category, the mindshare of Salesforce Platform is 8.2%, up from 7.6% compared to the previous year. The mindshare of SS&C Blue Prism is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms
 

Featured Reviews

Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.
Gavin Beckett - PeerSpot reviewer
Design studio enables effective automation while licensing needs improvement
I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Salesforce Platform are its analytics capabilities."
"It was pretty easy to deploy."
"We used it for providing a 360 view of the customers from within Salesforce. So, a lot of data got presented there, for which we used Einstein Analytics. The Einstein Analytics dashboards were really great."
"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."
"The scalability of the Salesforce Platform is good."
"Its stability, performance, and usability are most valuable."
"Salesforce Platform has helped streamline our sales operations, which has essentially increased the effectiveness of our sales operations."
"What we like the most about it is the fact that it helps us track the record of our projects. It keeps everything on one interface, facilitating the operations and planning."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
"The key feature of SS&C that I find valuable is the general workflow visibility."
 

Cons

"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"The initial setup is rather complex."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"The solution's UI is horrible."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"Easier process to move to Lightning Components."
"There is a need for improved integration with external systems in SS&C."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
 

Pricing and Cost Advice

"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"It is expensive. Licensing is on an annual basis."
"It is very expensive. Its licensing is on a monthly basis."
"The solution is fairly priced."
"It is expensive."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
"The price varies depending on the cloud."
"The cost of this solution depends on negotiations. It is somewhere between expensive and reasonable. There is always additional costs for consulting services. It's the kind of solution that requires consulting, but it is not a licensing cost. It is a consulting cost. It is CAPEX versus OPEX."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Government
11%
Manufacturing Company
9%
Financial Services Firm
25%
Computer Software Company
16%
Insurance Company
11%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
What is your experience regarding pricing and costs for SS&C Blue Prism?
The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...
What needs improvement with SS&C Blue Prism?
There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...
What is your primary use case for SS&C Blue Prism?
My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...
 

Also Known As

Salesforce1, Force.com, Salesforce App Cloud
SS&C AWD
 

Overview

 

Sample Customers

ADP
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about SS&C Blue Prism vs. Salesforce Platform and other solutions. Updated: April 2025.
850,491 professionals have used our research since 2012.