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SecureAuth Identity Platform vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SecureAuth Identity Platform
Ranking in User Provisioning Software
17th
Ranking in Identity Management (IM)
25th
Average Rating
5.6
Reviews Sentiment
5.6
Number of Reviews
2
Ranking in other categories
Access Management (21st), Customer Identity and Access Management (CIAM) (14th)
Symantec Identity Governanc...
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
Identity Governance Administration (IGA) (8th)
 

Mindshare comparison

As of June 2026, in the User Provisioning Software category, the mindshare of SecureAuth Identity Platform is 2.1%, up from 1.1% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 6.2%, up from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration6.2%
SecureAuth Identity Platform2.1%
Other91.7%
User Provisioning Software
 

Featured Reviews

it_user710517 - PeerSpot reviewer
Identity and Access Engineer at a tech services company with 1,001-5,000 employees
Valuable features include access request and certification. Application integration, reporting, and certification could be improved.
Valuable features include access request, certification, and password management Provide centralised identity-access management Application integration, reporting, and certification could be improved More than three years The product is only as good as the data you use Moving from v7.x to v8.x…
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For v8.4, you can work easily if you stick to OOTB, however, should you require customization, then the tool is very flexible using SQL/VB knowledge to extend."
"The self-service functionality for password/access management reduced our need for manual intervention."
"Our customers find it easy to use."
"I feel the provisioning to be done well; the model offered is very good and customizable."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"Using the implementation guide, I was able to implement the solution with ease."
"Enabled enhanced delegated control to application owners and third party support reducing overhead cost to support desk and directory services teams"
"Deployment was easy, I can say it's the best on the market with small amount of manpower."
"This product has allowed me to take the repetitive tasks away from a person so the value of a person is better."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
 

Cons

"Moving from v7.x to v8.x is not easy. You need Courion expertise and skills to upgrade and migrate the data."
"Stability was a constant concern. The application was plagued with memory leak issues from initial installation and through multiple major/minor version upgrades."
"We did a number of things in our deployment which made life more difficult on us."
"Provisioning has a dependency on Windows.​"
"The technical support for this particular product is really poor and needs a lot of work."
"Personally, I don't think the technical support is very good. The technicians don't seem to have enough training and knowledge surrounding the solution — they don't have in-depth knowledge."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"We've met with the product development folks, and as far as improvements, we're really looking at them from a user experience."
"It should be better when doing custom connections."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
 

Pricing and Cost Advice

Information not available
"Compared to other options, CA products are not that expensive."
"The connector is free, and bundled with the product."
"The price is flexible for our existing customers."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The product has a good price in competition with another product with the same solution."
"Pricing and licensing models are adequate and reasonable."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The price is based on the number of users."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Construction Company
12%
Retailer
9%
Educational Organization
8%
Construction Company
18%
Financial Services Firm
13%
Manufacturing Company
9%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

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What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

SecureAuth Identity Governance, Core Access Assurance Suite, Courion Access Assurance Suite
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Alegent Health, Associated Materials, Brookdale Senior Living, NV Energy, Woodforest Bank, Wellspan Health
Acciona, Core Blox, DBS
Find out what your peers are saying about SecureAuth Identity Platform vs. Symantec Identity Governance and Administration and other solutions. Updated: June 2026.
902,456 professionals have used our research since 2012.