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Secureworks Taegis Managed XDR / MDR vs SentinelOne Singularity MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
18th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
SentinelOne Singularity MDR
Ranking in Managed Detection and Response (MDR)
21st
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.
Prathamesh Samant - PeerSpot reviewer
Presales Manager at a computer software company with 51-200 employees
Effective integration and threat hunting capabilities boost operational ease, but interface improvements are needed
I would like to improve the dashboard in SentinelOne Singularity MDR, as it could be much better, along with the reporting structure. The granularity of policies and ease of policy management from the console could be made better, while my experience from a feature standpoint has been good overall. Regarding summary reports provided from SentinelOne Singularity MDR, I find the reporting structure could be much better in terms of granularity. Additionally, for C-suite executives, there can be more non-technical content that provides a bird's eye view of organizational risk posture, rather than just detailed technical analyses. This high-level perspective on the organization's risk would be highly beneficial at the management level.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are some patent pending detectors within the platform that provides a lot of value."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"The solution definitely made us way more aware of the possibilities out there."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
"We can easily isolate affected machines in the network."
"The most valuable feature is the fast alerting and response time."
"The initial setup was very straight forward."
"The main benefits that clients receive from SentinelOne Singularity MDR, from an operational perspective, include ease of deployment, where the installation process across various operating systems and different hardware configurations goes smoothly with minimal impact on end users."
"The impact of the threat hunting capabilities on detecting known and emerging threats in real-time is notable, and with the AI, it helps for real-time threat hunting."
 

Cons

"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"In the next release of this solution, I would like to see file integrity monitoring."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"I would like to improve the dashboard in SentinelOne Singularity MDR, as it could be much better, along with the reporting structure."
"The integration with Microsoft 365 for SentinelOne Singularity MDR isn't quite as effective as with Field Effect."
 

Pricing and Cost Advice

"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The Red Cloak agent is free."
"The pricing of Dell Secureworks is very reasonable."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"It is expensive but there is no better product than this."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
8%
Healthcare Company
6%
Computer Software Company
11%
Manufacturing Company
10%
Outsourcing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise4
No data available
 

Questions from the Community

What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
What needs improvement with SentinelOne Singularity MDR?
I would like to improve the dashboard in SentinelOne Singularity MDR, as it could be much better, along with the reporting structure. The granularity of policies and ease of policy management from ...
What is your primary use case for SentinelOne Singularity MDR?
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if some kind of IOCs has been detected or if processes are found malicious. We then ...
What advice do you have for others considering SentinelOne Singularity MDR?
We currently work with multiple vendors since I work for a cybersecurity solution company, and in the EDR space, we are engaged with CrowdStrike and SentinelOne Singularity MDR. We work with Sentin...
 

Also Known As

Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
No data available
 

Overview

 

Sample Customers

RICOH, Owens and Minor
Information Not Available
Find out what your peers are saying about Secureworks Taegis Managed XDR / MDR vs. SentinelOne Singularity MDR and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.