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SendGrid vs Sparkpost comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SendGrid
Ranking in Cloud Email
1st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Sparkpost
Ranking in Cloud Email
16th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Email category, the mindshare of SendGrid is 8.3%, down from 17.9% compared to the previous year. The mindshare of Sparkpost is 2.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
SendGrid8.3%
Sparkpost2.4%
Other89.3%
Cloud Email
 

Featured Reviews

Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Dynamic templates have streamlined student and parent email campaigns and build consistent engagement
The activity log is a little slower at times, but that is probably just nitpicking an issue. Overall, in general, there are not really very difficult pain points. There are certain issues sometimes when we are trying to handle a very big campaign; we might end up having a little bit less reputation in terms of bounces or spam reports that get detected when we send out the emails. Apart from that, there is not anything that would become a significant pain point. If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support.
Rastu Singh - PeerSpot reviewer
Technical Consultant - Email Deliverability at Adobe
A consistent solution for transaction emails with a great option to define speed
The option to define the kind of speed we are looking at is valuable. For example, sometimes, we need to slow down for certain customers and do specific configurations, so we don't want to rush it. Or we can email the customer requesting to send it within two hours. So, if they send 2 million or 3 million, we can do it with SparkPost, which is not possible on SendGrid.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With SendGrid, we have found a perfect solution to that scenario, and we don't have to involve infrastructure team anymore."
"The most valuable feature is the conditions in automation."
"I use SendGrid for sending marketing emails and confirmation emails from our web pages."
"They enable us to automate all the communication with our clients around commercial campaigns, marketing activities, and also during transactional tasks, basically, any transaction that happens on the account."
"The best features SendGrid offers is the template customization, which really helps in creating templates according to client demand and their UI/UX experience."
"SendGrid provides the best analytics a competent postmaster needs."
"It does everything we need. It's got templating. It's got email validation. It's great."
"It is easy to set up."
"The option to define the kind of speed we are looking at is valuable."
 

Cons

"SendGrid has positively impacted my organization as we moved to it from our own email servers, though it also gives us less control over everything."
"SendGrid has documentation that is not up to date, and their support team is the worst."
"So, don't think that you could do anything with SendGrid on email matters."
"The documentation is not fine, so I believe the documentation needs to be improved."
"I would prefer an easy plugin for Linux mail installation."
"The contact limit alerts need to be improved."
"SendGrid is already nice, but it could be improved by providing the company ID when sending the email."
"The reporting part needs improvement."
"Implementing their services on the platform requires a lot of technical expertise."
 

Pricing and Cost Advice

"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
"The basic plan starts at €90 per month."
"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
"The solution is relatively inexpensive."
"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Outsourcing Company
13%
Construction Company
11%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise1
Large Enterprise6
No data available
 

Questions from the Community

What needs improvement with SendGrid?
I think there is room for improvement in customer service, up-to-date documentation, and better training.
What is your primary use case for SendGrid?
I use SendGrid for sending marketing emails and confirmation emails from our web pages.
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Comparisons

 

Overview

 

Sample Customers

ScoutMob
Zillow, Quorum, Zip Recruiter, Financial Times, ClickMechanic, Guardian, Comcast, Career Builder,  Twitter, Kayak, LinkedIn, Paypal, Zynga, The New York Times, Ebates, Hubspot, Oracle, Marketo, Intercom, Iterable, Tobi, Houzz, Cordial Intelligent Messaging
Find out what your peers are saying about Twilio, Intuit, Amazon Web Services (AWS) and others in Cloud Email. Updated: September 2026.
913,683 professionals have used our research since 2012.