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SendGrid vs Sparkpost comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SendGrid
Ranking in Cloud Email
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Sparkpost
Ranking in Cloud Email
18th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Cloud Email category, the mindshare of SendGrid is 8.1%, down from 20.0% compared to the previous year. The mindshare of Sparkpost is 2.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
SendGrid8.1%
Sparkpost2.2%
Other89.7%
Cloud Email
 

Featured Reviews

Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Dynamic templates have streamlined student and parent email campaigns and build consistent engagement
The activity log is a little slower at times, but that is probably just nitpicking an issue. Overall, in general, there are not really very difficult pain points. There are certain issues sometimes when we are trying to handle a very big campaign; we might end up having a little bit less reputation in terms of bounces or spam reports that get detected when we send out the emails. Apart from that, there is not anything that would become a significant pain point. If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support.
Rastu Singh - PeerSpot reviewer
Technical Consultant - Email Deliverability at Adobe
A consistent solution for transaction emails with a great option to define speed
The option to define the kind of speed we are looking at is valuable. For example, sometimes, we need to slow down for certain customers and do specific configurations, so we don't want to rush it. Or we can email the customer requesting to send it within two hours. So, if they send 2 million or 3 million, we can do it with SparkPost, which is not possible on SendGrid.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With SendGrid, we have found a perfect solution to that scenario, and we don't have to involve infrastructure team anymore."
"They enable us to automate all the communication with our clients around commercial campaigns, marketing activities, and also during transactional tasks, basically, any transaction that happens on the account."
"In my experience, the best features SendGrid offers include the dashboard, which is very nice to review if emails were delivered or if something was wrong."
"It is a stable and scalable solution."
"Overall, it provides a good return on investment through reliability, time savings, and improved communication."
"SendGrid has positively impacted my organization by being a trusted partner for sending emails."
"SendGrid offers features that stand out for me, including that it is very easy to use, especially for a developer."
"Since switching to SendGrid, I have seen that time is saved, and the trust of the portals like Gmail and Outlook ensures the emails are received quickly with minimum failure, which increases the business."
"The option to define the kind of speed we are looking at is valuable."
 

Cons

"Customer Service: 4/5. Technical Support: 3/5."
"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."
"For my use case, SendGrid is very good. The cost could potentially be improved, though I am not very familiar with pricing details."
"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."
"SendGrid could improve pricing flexibility and offer more detailed analytics without extra cost."
"I forgot my password, and when I tried to log in, it indicated that a reset link was sent to my email, but I did not receive it."
"They should make the solution more user-friendly."
"The reporting part needs improvement."
"Implementing their services on the platform requires a lot of technical expertise."
 

Pricing and Cost Advice

"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
"The solution is relatively inexpensive."
"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
"The basic plan starts at €90 per month."
"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
11%
Government
9%
Outsourcing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise1
Large Enterprise6
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for SendGrid?
The pricing experience was reasonable at the beginning, but it increased as my email volume grew.
What needs improvement with SendGrid?
The activity log is a little slower at times, but that is probably just nitpicking an issue. Overall, in general, there are not really very difficult pain points. There are certain issues sometimes...
What is your primary use case for SendGrid?
SendGrid is used to maintain all dynamic templates that are used throughout various channels and modes of campaigns and communication channels for student relations, parent relations, or any brand ...
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Comparisons

 

Overview

 

Sample Customers

ScoutMob
Zillow, Quorum, Zip Recruiter, Financial Times, ClickMechanic, Guardian, Comcast, Career Builder,  Twitter, Kayak, LinkedIn, Paypal, Zynga, The New York Times, Ebates, Hubspot, Oracle, Marketo, Intercom, Iterable, Tobi, Houzz, Cordial Intelligent Messaging
Find out what your peers are saying about Twilio, Amazon Web Services (AWS), Intuit and others in Cloud Email. Updated: May 2026.
900,644 professionals have used our research since 2012.