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Sentinel vs SentinelOne Singularity AI SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Sentinel boosts ROI by tracking user behavior and reducing security costs, with returns often seen within three years.
Sentiment score
5.6
SentinelOne Singularity AI SIEM improves efficiency and productivity with automation, reducing response times and minimizing false positives.
If the data gets encrypted, it automatically rolls back.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Before using SentinelOne Singularity AI SIEM, investigating a moderately complex alert took around thirty to sixty minutes because analysts had to collect logs from multiple security tools.
Desktop Support Engineer at a outsourcing company with 51-200 employees
SentinelOne Singularity AI SIEM has reduced our response time to true positive alerts by approximately forty percent through automation.
IT Security Analyst at a tech consulting company with 11-50 employees
 

Customer Service

Sentiment score
5.8
Sentinel's customer service is highly rated for quick, effective support, though low-priority and backend support may vary.
Sentiment score
6.7
SentinelOne's AI SIEM earns high ratings for support but faces criticism for agent transfers and additional service costs.
The customer support for Sentinel is very good; any tickets logged will be answered immediately within the given timeframe.
Senior Specialist at a tech vendor with 10,001+ employees
SentinelOne Singularity AI SIEM has AI-based technical support available.
IT Security Analyst at a tech consulting company with 11-50 employees
Based on my experience with the technical support of SentinelOne Singularity AI SIEM, I would rate them a ten.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
In rating the technical support for SentinelOne, it depends on whether we are discussing EDR or SentinelOne Singularity AI SIEM.
Managing Director at iMark Consult
 

Scalability Issues

Sentiment score
7.8
Sentinel is highly scalable, integrating with devices and servers easily, though setup challenges exist due to skill gaps.
Sentiment score
6.1
SentinelOne Singularity AI SIEM is scalable and effective for complex, hybrid environments, requiring skilled implementation and detailed planning.
It is designed to handle growing log volumes and supports environments that include on-premises infrastructure, cloud services, endpoints, identity platforms, and network devices.
Desktop Support Engineer at a outsourcing company with 51-200 employees
With any AI adoption, the end goal should be more governance and data security and safety.
Associate Vice President at Novac Technology Solutions
The performance depends on the configuration.
IT Security Analyst at a tech consulting company with 11-50 employees
 

Stability Issues

Sentiment score
8.2
Sentinel is rated highly for stability, though Java RAM issues and network sensitivity sometimes affect its seamless 5,000 events/second performance.
Sentiment score
8.1
SentinelOne Singularity AI SIEM is praised for stability and AI, but some find it inefficient and less user-friendly.
I have worked with it, and it is very handy, easy to manage, and excellent with its AI-driven capabilities.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
When it comes to stability, I would give SentinelOne Singularity AI SIEM a nine.
IT Security Consultant at Systemhaus for you GmbH
In terms of performance stability, I have never had any crashes, downtimes, or performance issues.
Cyber Security Engineer at a retailer with 201-500 employees
 

Room For Improvement

Sentinel's unclear security, complex interfaces, and integration issues hinder user experience and compliance, demanding improved customization and dashboards.
SentinelOne Singularity AI SIEM requires improvements in performance, customization, integrations, automation, pricing, and clearer AI insights.
Price is always a consideration, so the price would be nice if it were lower.
Manager, Customer Success at Coltek Business Soltuions
The adoption rate will be less compared to other products, as this can be a time-taken process because all my data needs to be offloaded and the system needs to understand my existing alerts, logs, and other things.
Associate Vice President at Novac Technology Solutions
The interface flickers frequently, and sometimes it does not load properly.
IT Security Analyst at a tech consulting company with 11-50 employees
Whenever OT security comes into the picture, the customers do not allow us to integrate their OT devices on a cloud. It should be available on-premises because the OT SIEM market, in the India market for instance, is something around a four to eight billion dollar market.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
 

Setup Cost

Sentinel offers flexible subscription pricing with discounts, yet costs align with competitors, suitable for enterprises but pricey for small businesses.
SentinelOne Singularity AI SIEM offers a value-driven package with bundled services; its advanced capabilities justify slightly higher costs.
They nearly always bill it in dollars, so if it can be billed in our currency, that would be helpful and fixed in our currency.
Manager, Customer Success at Coltek Business Soltuions
My experience with pricing, setup cost, and licensing shows that while it is a little on the higher side, since it is part of a package for all Microsoft products, I feel it is a better choice comparatively than other SIEMs in the market.
Senior Specialist at a tech vendor with 10,001+ employees
I find SentinelOne's pricing to be reasonable and competitive.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
Features such as centralized log management, AI-driven analytics, automated workflow, and integrated security options can reduce operational overhead and improve SOC efficiency, which helps justify the investment.
Desktop Support Engineer at a outsourcing company with 51-200 employees
Compared to another SIEM tool's pricing, the pricing is the best, from my side.
Technical Support Executive at Softcell Technologies Limited
 

Valuable Features

Sentinel provides comprehensive threat detection and analysis with seamless Microsoft integration, offering real-time insights and scalable security solutions.
SentinelOne Singularity AI SIEM enhances security with automation, AI analytics, third-party integration, and improved SOC efficiency.
Sentinel's best features include that it's a very easy product to use.
Manager, Customer Success at Coltek Business Soltuions
In terms of metrics showing how Sentinel has helped, as part of log filtering, we have reduced around thirty to thirty-five percent of false-positive incident creation.
Senior Specialist at a tech vendor with 10,001+ employees
We finally have visibility into things that were never visible before.
IT Security Consultant at Systemhaus for you GmbH
It employs a combination of AI and ML to check for viruses or any other malicious processes, including fileless attacks.
Cyber Security Engineer at a retailer with 201-500 employees
The AI-driven threat detection capabilities improve our overall security posture.
Associate Vice President at Novac Technology Solutions
 

Categories and Ranking

Sentinel
Ranking in Security Information and Event Management (SIEM)
17th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
SentinelOne Singularity AI ...
Ranking in Security Information and Event Management (SIEM)
8th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
15
Ranking in other categories
AI Observability (6th)
 

Mindshare comparison

As of August 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Sentinel is 2.7%, down from 3.6% compared to the previous year. The mindshare of SentinelOne Singularity AI SIEM is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity AI SIEM1.3%
Sentinel2.7%
Other96.0%
Security Information and Event Management (SIEM)
 

Featured Reviews

Simon Johnston - PeerSpot reviewer
Manager, Customer Success at Coltek Business Soltuions
Simple antivirus solution integrates well but could improve pricing and currency options
I don't really have experience working with these solutions. I promote them for our clients, but I don't work with them. I can't share my experience with these tools as I make assumptions about that. For both Adlumin and CrowdStrike, both confirm that they're scalable and enterprise-ready and all those kinds of things. We haven't had any specific problem with either of those. We just have a preference for which one we would prefer. If somebody says they want to use a different one from the one that we prefer, then we have to find reasons why they aren't. But scalability is not one of the reasons that one is better over the other. I don't really have advice for people that are looking into using Sentinel; just do your research across what is available. On a scale of one to ten, I rate Sentinel a seven.
Dev Reshwal - PeerSpot reviewer
Technical Support Executive at Softcell Technologies Limited
Automation has reduced workload and real-time monitoring provides faster incident response
SentinelOne Singularity AI SIEM is the best, but sometimes the dashboards are a little simple compared to other tools. The custom dashboard is not available in their features. Therefore, I would suggest adding the custom dashboard for any of our requirements. The AI-driven analytics from SentinelOne Singularity AI SIEM has not affected our ability to reduce false positives. SentinelOne Singularity AI SIEM has affected my SOC's efficiency in investigating alerts and responding to incidents. If we receive any alerts, we can observe what activity is being done. We can see if it is malicious or something suspicious, or a true positive. We can analyze the path, the hash, and whether the signature is verified or not. We can see if it is an alert triggered by any engine. We can see the source of this. We will do that type of analysis and raise it to the client side. Also, if I identify anything suspicious or malicious in the alert, I will forcefully kill and quarantine it immediately.
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
8%
Outsourcing Company
22%
Construction Company
7%
Manufacturing Company
6%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for NetIQ Sentinel?
My experience with pricing, setup cost, and licensing shows that while it is a little on the higher side, since it is part of a package for all Microsoft products, I feel it is a better choice comp...
What needs improvement with NetIQ Sentinel?
Sentinel needs minimal improvement, though improvements are ongoing. Everything seems to be functioning perfectly, and I don't have any specific inputs for improvements I would like to see in Senti...
What is your primary use case for NetIQ Sentinel?
My main use case for Sentinel is that I'm a subject matter expert for Sentinel, specifically for security incident event and event management. I head the SME for SIEM in LTIMindtree for this curren...
What needs improvement with SentinelOne Singularity AI SIEM?
They could expand more integrations for other third-party products that are not currently available. Those are areas they can improve or have yet to improve. For example, we have firewall integrati...
What is your primary use case for SentinelOne Singularity AI SIEM?
Clients can use SentinelOne Singularity AI SIEM for endpoint security solutions, and apart from that, we currently have something called prompt security where it is helping us to enhance control ov...
What advice do you have for others considering SentinelOne Singularity AI SIEM?
The automated workflow feature impacts my security tasks and manual efforts significantly. Downtime is not necessarily required in scenarios where a particular system has to be isolated. Whether it...
 

Also Known As

NetIQ Sentinel, Novell SIEM
No data available
 

Overview

 

Sample Customers

Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
Information Not Available
Find out what your peers are saying about Sentinel vs. SentinelOne Singularity AI SIEM and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.