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SolarWinds Server and Application Monitor vs Workspace ONE Intelligence comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
20th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Server Monitoring (5th), Active Directory Management (8th)
Workspace ONE Intelligence
Ranking in Application Performance Monitoring (APM) and Observability
39th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
4
Ranking in other categories
Mobile APM (6th)
 

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of SolarWinds Server and Application Monitor is 1.0%, down from 1.3% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor1.0%
Workspace ONE Intelligence0.6%
Other98.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.
reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Proactive monitoring has transformed compliance checks and reduces help desk tickets daily
During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healing at scale. The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information. There's also a skill gap in teams, an over-automation risk, integration challenges, licensing and cost concerns, cultural resistance, and limited real-time action adoption due to the hybrid environment's complexity. If I could change just one thing about Workspace ONE Intelligence, even something small, it would be to make automation adoption simpler and safer, which would ease my workflow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the visibility into server health with SolarWinds Server and Application Monitor very beneficial, which we use on a daily basis."
"The most beneficial aspect of SolarWinds Server and Application Monitor is its ability to monitor at the application level."
"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"The solution has good alerts; notifications are sent via email to technicians, and you can filter the kinds of alerts you want to receive as well, which is excellent."
"This feature from Solarwinds SAM helped us to monitor and alert whenever the SSL cert is going to expire on the server to avoid any downtime of the services running on the server specially on ADFS platform where we have Video conference, Webex, Office 365 and single sign-on services."
"SolarWinds is one of the best products on the market and if they eventually support the IBM Mainframe then it will be perfect."
"The OOTB (Out of the Box) implementation does have very good node specific pages and can provide a wealth of information."
"Workspace ONE Intelligence has significantly impacted my organization overall by shifting the operation from reactive to proactive IT, reducing the help desk load, providing a stronger security posture, improving visibility across the enterprise, automating routine IT work, especially in banking-specific contexts, enhancing employee productivity, and optimizing costs, leading to a cultural shift in IT teams."
"I would rate Workspace ONE Intelligence nine out of ten."
"Integration is also very easy."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
 

Cons

"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
"Application-based monitoring, such as monitoring within servers like Apache and IIS, has room for improvement."
"One product area that could benefit from improvement is the synchronization of licensing periods across different modules"
"Support for the IBM Mainframe is needed."
"The technical support was better in previous years. With the launch of the premium support service, the normal support has declined."
"This product has no real downside unless they fail to continue development of its capabilities."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"A lot of times, we have to do a lot of manual cleanups."
"The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information."
"Windows devices management needs improvement."
"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
 

Pricing and Cost Advice

"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"The solution is overpriced in terms of application management."
"The tool is available for my company at a good price point."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"The product is expensive."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
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Top Industries

By visitors reading reviews
Educational Organization
13%
University
8%
Financial Services Firm
7%
Outsourcing Company
7%
Comms Service Provider
14%
Construction Company
14%
Manufacturing Company
14%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
No data available
 

Questions from the Community

What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
What is your experience regarding pricing and costs for Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...
What needs improvement with Workspace ONE Intelligence?
During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healin...
What advice do you have for others considering Workspace ONE Intelligence?
My advice to someone considering Workspace ONE Intelligence, who has a similar workflow to mine, is to start small and not attempt a big bang approach. Focus on outcomes, not just features, invest ...
 

Also Known As

SolarWinds SAM
Apteligent, Crittercism
 

Overview

 

Sample Customers

Andr. L. Riis AS, NetSuite
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about SolarWinds Server and Application Monitor vs. Workspace ONE Intelligence and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.