SS&C Blue Prism vs Tungsten TotalAgility comparison

SS&C Technologies and Tungsten Automation are both solutions in the Intelligent Document Processing (IDP) category. SS&C Technologies is ranked #10 with an average rating of 7.8, while Tungsten Automation is ranked #5 with an average rating of 8.0. SS&C Technologies holds a 1.8% mindshare in IDP, compared to Tungsten Automation’s 5.1% mindshare. Additionally, 85% of SS&C Technologies users are willing to recommend the solution, compared to 90% of Tungsten Automation users who would recommend it.

SS&C Blue Prism

Read 7 SS&C Blue Prism reviews

2,404 Views
264 Comparison Views

85% willing to recommend

Tungsten TotalAgility

Read 23 Tungsten TotalAgility reviews

2,408 Views
1,445 Comparison Views

90% willing to recommend

SS&C Blue Prism

Tungsten TotalAgility

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

Tungsten TotalAgility and SS&C Blue Prism compete in the business process automation category. SS&C Blue Prism appears to have an advantage due to its scalability and feature-rich automation capabilities, whereas Tungsten TotalAgility is noted for its affordability and user-friendly interface.

Features: Tungsten TotalAgility offers robust integration capabilities, a user-friendly design, and streamlined business processes. SS&C Blue Prism offers scalability, sophisticated automation, and extensive workflow creation tools, appealing to enterprises with complex automation needs.

Room for Improvement: Tungsten TotalAgility could enhance its scalability, expand automation capabilities, and offer more advanced features for large enterprises. SS&C Blue Prism could improve ease of deployment, reduce initial setup complexity, and enhance cost competitiveness for budget-conscious users.

Ease of Deployment and Customer Service: Tungsten TotalAgility facilitates an easy deployment process and provides responsive customer service, ideal for quick-start projects. SS&C Blue Prism, despite a more complex initial setup due to its comprehensive capabilities, offers detailed support and substantial training resources.

Pricing and ROI: Tungsten TotalAgility is cost-effective, featuring competitive pricing plans that can deliver rapid ROI for businesses focused on budget control. SS&C Blue Prism, with a higher initial investment, aligns with enterprises seeking significant long-term automation ROI benefits.

To learn more, read our detailed SS&C Blue Prism vs. Tungsten TotalAgility Report (Updated: December 2025).

Buyer's Guide

SS&C Blue Prism vs. Tungsten TotalAgility

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SS&C Blue Prism

Ranking in Intelligent Document Processing (IDP)

10th

Ranking in Business Orchestration and Automation Technologies

19th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Business Process Design (16th), Business Process Management (BPM) (16th), Process Automation (12th), Medical Insurance Claims Software (2nd), Insurance Claims Processing (3rd), Document Management Software (8th), Low-Code Development Platforms (15th), Loan Management Software (2nd), Document Automation Software (3rd), AI Customer Experience Personalization (12th), AI Finance & Accounting (5th)

Tungsten TotalAgility

Ranking in Intelligent Document Processing (IDP)

5th

Ranking in Business Orchestration and Automation Technologies

24th

Average Rating

8.2

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (21st)

Mindshare comparison

As of February 2026, in the Intelligent Document Processing (IDP) category, the mindshare of SS&C Blue Prism is 1.8%, up from 0.2% compared to the previous year. The mindshare of Tungsten TotalAgility is 5.1%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP) Market Share Distribution
Product	Market Share (%)
Tungsten TotalAgility	5.1%
SS&C Blue Prism	1.8%
Other	93.1%

Intelligent Document Processing (IDP)

Featured Reviews

Combs Peterson

Technical Lead at Astek

Automated email workflows have improved appointment delivery accuracy and boosted customer satisfaction

In my opinion, the best features SS&C Blue Prism offers are that it is very effective. It offers a free trial and premium integration. It also offers workflow creation which is simple and easy. The flow structure is easy to read and can be directly used in presentations to customers and management. Additionally, it includes auto-reply to emails tailored to each email so that it does not feel robotic or generalized. Storing information from emails in a standardized data set is another great feature. The user interface is very intuitive and user-friendly. The user interface of SS&C Blue Prism is very intuitive and user-friendly, making it very easy to use all the features. It can be used by any kind of tech-savvy personnel. SS&C Blue Prism has positively impacted our organization as we were able to save at least $10,000 USD per quarter by improving communication to optimize supply chain operations. It also saves two manpower per year by automating email communication.

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Ross Macadam

Director at iicon ltd

Has faced challenges adapting to evolving capture methods and competitive integrations

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The key feature of SS&C that I find valuable is the general workflow visibility."

"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"Kofax TotalAgility is a great design tool for reading handwritten invoices."

"One feature I like is that it makes the matrix easy for an unstructured document."

"The tool is low code which saves you from a developer."

"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."

"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."

"Kofax is very easy to use, UI-friendly and allows easy data extraction."

"The AI-powered features are incredibly important for operational efficiency; they are a game changer in terms of the accuracy of OCR and ICR."

"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."

More Tungsten TotalAgility pros

Cons

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"There is a need for improved integration with external systems in SS&C."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"Kofax should improve its handwritten extractions."

"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."

"Table line item extraction is not possible through Quick Capture."

"There needs to be more accessible certification and better pricing."

"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."

"The Transformation Designer of KTA can be made better."

"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."

"Sometimes there isn't enough accuracy when it comes to extracts."

More Tungsten TotalAgility cons

Pricing and Cost Advice

Information not available

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"The price of this solution is less than some of the competition."

"Kofax TotalAgility is very expensive."

"It is slightly more expensive than other tools."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Retailer

16%

Government

Computer Software Company

Financial Services Firm

17%

Computer Software Company

10%

Insurance Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	13

Questions from the Community

What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

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What needs improvement with SS&C Blue Prism?

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the w...

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What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that...

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What do you like most about Kofax TotalAgility?

The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.

See all answers

What needs improvement with Kofax TotalAgility?

See all answers

What is your primary use case for Kofax TotalAgility?

I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of unstructured or semi-structured content across a range of processes that need t...

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Compared 7% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

Business Process Design

January 2026

Download SS&C Blue Prism product report

Buyer's Guide

Tungsten TotalAgility

January 2026

Download Tungsten TotalAgility product report

Also Known As

SS&C AWD

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Overview

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.

Tungsten Automation

Sample Customers

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Buyer's Guide

SS&C Blue Prism vs. Tungsten TotalAgility

December 2025

Free Report: SS&C Blue Prism vs. Tungsten TotalAgility

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