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Trend Micro ServerProtect vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Trend Micro ServerProtect boosts malware prevention, server performance, and security, while offering cost savings and seamless integration, enhancing productivity.
Sentiment score
4.8
Many users saw ROI with Trend Micro Smart Protection, notably long-term, despite one user not observing value yet.
 

Customer Service

Sentiment score
6.3
Trend Micro ServerProtect support is mixed, with satisfaction, delays, and suggestions for improved proactivity; some find it reliable.
Sentiment score
5.1
Trend Micro Smart Protection's customer service varies, with quick premium support and slower response times for standard and regional support.
The agent is very light, and it doesn't cause any issues on the machine.
 

Scalability Issues

Sentiment score
8.5
Trend Micro ServerProtect is scalable, efficiently accommodating diverse user volumes and expanding needs for enterprises and small to medium organizations.
Sentiment score
8.0
Trend Micro Smart Protection is highly scalable, supporting diverse businesses and users with seamless expansion across various sectors.
 

Stability Issues

Sentiment score
1.0
Trend Micro ServerProtect is stable and reliable with minor configuration issues, no performance slowdowns, and rated eight out of ten.
Sentiment score
7.7
Trend Micro Smart Protection is stable and reliable, with few performance issues, although Windows compatibility may vary.
 

Room For Improvement

Trend Micro ServerProtect requires better integration, enhanced features, improved deployment, and stronger endpoint protection to meet user needs.
Trend Micro Smart Protection needs improved insights, management, pricing, support, integration, resource usage, compatibility, compliance, and security features.
They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Trend Micro ServerProtect pricing is reasonable, based on features and components, offering good value with flexible licensing options.
Trend Micro Smart Protection's cost, ranging from 50,000 to 6,000 Euros, is often justified by its features and discounts.
 

Valuable Features

Trend Micro ServerProtect offers advanced security features, excellent threat detection, cloud management, ease of use, and flexible licensing.
Trend Micro Smart Protection offers robust security features, praised for integration, user-friendliness, scalability, and reliable threat prevention capabilities.
From my reseller and consultant perspective, the most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Trend Micro ServerProtect
Ranking in Endpoint Protection Platform (EPP)
40th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Trend Micro ServerProtect is 0.6%, down from 0.7% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Nagesh-Ng - PeerSpot reviewer
Offers a single console to control all applications and URL filtering
I am satisfied with the malware detection capabilities of the solution. At our company, using the product we haven't found any incidents or threats that couldn't be easily resolved. Most of the customers of Trend Micro ServerProtect in our organization belong to the Healthcare industry. I have witnessed smooth integrations with Trend Micro ServerProtect. I haven't yet noticed any AI capabilities in the product. I would recommend others to adopt Trend Micro ServerProtect as it can be easily installed and managed. The product assists in administration. The solution is a perfect fit for the SMB segment. I would rate Trend Micro ServerProtect an eight out of ten.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Government
9%
Performing Arts
7%
Manufacturing Company
12%
Computer Software Company
12%
Performing Arts
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Trend Micro ServerProtect?
The product is available at a reasonable price. The product can probably be purchased for INR 800 per year.
What needs improvement with Trend Micro ServerProtect?
Concerning improvements for Trend Micro ServerProtect, I think the main issue is deployment; configuring the console should be easy for both standard and bulk deployment. They need to improve in th...
What is your primary use case for Trend Micro ServerProtect?
Regarding use cases for Trend Micro ServerProtect, the EDR and XDR use cases are now considered older, as most customers have already implemented those parts with Trend Micro and CrowdStrike. Now, ...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Siemens
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Trend Micro ServerProtect vs. Trend Micro Smart Protection and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.