UiPath vs Verint Robotic Process Automation comparison

UiPath and Verint are both solutions in the Robotic Process Automation (RPA) category. UiPath is ranked #1 with an average rating of 8.6, while Verint is ranked #46. UiPath holds a 23.0% mindshare in RPA, compared to Verint’s 0.2% mindshare. Additionally, 97% of UiPath users are willing to recommend the solution.

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Executive Summary

We performed a comparison between UiPath and Verint Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: March 2025).

Buyer's Guide

Robotic Process Automation (RPA)

March 2025

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Helped 845,040 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of UiPath is 23.0%, down from 26.8% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Amjed Al-Tayyan

Governance Director at Diyar United Company

Automation streamlines onboarding and reduces the load on customer service agents

As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

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Raun Kilgo

Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC

It lightens the workload while giving our clients greater visibility into what's being done and how

I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"The product effectively handles all the tasks we require."

"The ability to connect to websites and pull data is the solution's most valuable feature."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"I actually quite liked the no-coding functionality."

"The interface is simple, user-friendly, and very intuitive."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

More Automate pros

"The most valuable feature of Orchestrator is that it gives you the ability to control everything from a centralized location."

"Studio is the most valuable feature from the aspect of developing a bot. It is very nice from the drag and drop perspective. It is very easy to follow and has low guidance from the technical aspect."

"The features that are most valuable are Excel Automation, Web Automation, Web Scrapping, and CV Automation."

"UiPath is a tool which is mostly used for process automation."

"From the early days, UiPath stood out because of its intuitive interface and ease of use, enabling the automation of complex processes without requiring technical knowledge related to development. UiPath has since expanded from simple automation to Intelligent Automation and Agentic Automation."

"In terms of ROI, we are saving more than what the platform costs us. We are at about 1.5 million in savings due to a recent automation. It was a little less than that before. These are soft savings and don't show up on balance sheets. We're trying to work toward automations that actually do lead to hard savings. We've saved about 43,000 hours in a year so far."

"UiPath is easy to scale. If we want to share the bot or the scripts, it is easy to do so with other team members. It is also easy to add licensing and grow the current bot or create a new one."

"It's helped us minimize our on-premises footprint."

More UiPath pros

"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

Cons

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"The documentation is not that great."

"The solution has a very weak knowledge base."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

More Automate cons

"UiPath could use more OCR use cases to help with those features."

"At the functional level, UiPath is almost perfect. The only area for improvement would be the ability to use code. In Blue Prism and other tools, we can write the code, whereas UiPath is drag-and-drop, so sometimes we have limitations when it comes to implementation."

"Training materials should include behind-the-scenes information such as what goes on underneath the infrastructure and how components interact with each other."

"Studio... only works on Windows. It doesn't work on other platforms. I'm a techie by background. I don't hate Windows but I don't love it. It comes with the limitation that it is completely dependent on Windows. I would have loved if it were available on Mac or Linux or Unix."

"UiPath is very stable. I have not had any issues in terms of that. The only issue we used to have was if a website were to change or an application were to change, but we have found ways to work around that and deal with those types of situations."

"Maybe they should build more out-of-the-box apps rather than companies building their own implementation from scratch and maybe build them as a product on top of the platform. That would save time in implementation."

"Some of our employees also use MacBook devices for their daily work, mostly for high-graphic projects. UiPath doesn't have a complex set of features for OS X systems. If they could add more complex features for MacBooks, that would be good."

"UiPath has to run on some infrastructure, and that infrastructure and security is not scalable yet."

More UiPath cons

"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

Pricing and Cost Advice

"It comes with a package that costs approximately $20,000 USD per year."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Once you buy the software, you just pay for the support for backend help."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

More Automate pricing and cost advice

"The main thing that could be improved is the cost. I have worked with other tools and the licensing cost of UiPath is slightly higher than the others."

"For the features and the quality of features that they provide, it's a very reasonably priced product."

"Go download it, install it, and play with it. You can't do this with any of the other platforms."

"The licensing cost is very high."

"UiPath's cost is a bit high compared to other RPA tools."

"The pricing for UiPath is OK, but it's a bit on the higher side, as the target audience is a bit different."

"Given how cheap it is to initially buy the product, the licensing methodology that they have in terms of renewing every year is appropriate. Later on, if they start charging more early on, for deployment, buying the license, and deploying it initially, then having a lower maintenance fee might be more appropriate. Now, with the scale they are at, it is an appropriate way to do the licensing."

"This solution is not cheap but the price is worth it because by following the documentation and using the support, you get good robotic processes that are stable."

More UiPath pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

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Comparisons

Microsoft Power Automate vs Automate

Compared 43% of the time

Automation Anywhere vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 6% of the time

VisualCron vs Automate

Compared 5% of the time

More Automate Competitors

Microsoft Power Automate vs UiPath

Compared 26% of the time

Blue Prism vs UiPath

Compared 14% of the time

Automation Anywhere vs UiPath

Compared 11% of the time

Pega Robotic Process Automation vs UiPath

Compared 6% of the time

ABBYY Vantage vs UiPath

Compared 2% of the time

More UiPath Competitors

No data available

Product Reports

Buyer's Guide

Automate

March 2025

Download Automate product report

Buyer's Guide

UiPath

March 2025

Download UiPath product report

Buyer's Guide

Robotic Process Automation (RPA)

March 2025

Verint Robotic Process Automation report

Download Verint Robotic Process Automation product report

Also Known As

HelpSystems Automate, Automate

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

UiPath is a user-friendly automation software that streamlines business processes by automating repetitive tasks. It offers extensive automation capabilities, seamless integration with other systems, and robust security measures.

Users appreciate its intuitive design, ease of use, and ability to automate complex workflows.

Its seamless integration with various applications ensures smooth data exchange and enhances workflow management, while strong security measures protect sensitive data and maintain compliance with industry standards.

UiPath

With Verint Robotic Process Automation, organizations can automate repetitive and time-consuming processes, allowing employees to focus on more complex and customer-related activities.

Verint

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

March 2025

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