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Unitrends vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Unitrends
Ranking in Backup and Recovery
38th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
115
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Unitrends is 0.5%, down from 0.5% compared to the previous year. The mindshare of Veritas NetBackup is 3.8%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.
Wesam Qashou - PeerSpot reviewer
A mature backup solution, with many features, and great support
Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is an easy system to use. The support, if needed, is always willing to help."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
"When I have had to use tech support, they've been very good."
"The predictive analytics are great and the reporting is awesome."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"The ability to back up both physical and virtual appliances under one roof."
"I really like the reporting options you get for various email reports."
"The most valuable features are the ability to create a trust relationship and historical reports."
"It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months."
"Its ability to cover a large spectrum of products and operating systems is invaluable. We evaluated other products but always found certain limitations like some products had only intel-based virtualization, while others had power servers."
"I like NetBackup's accelerator feature. You can take a full backup with incremental speed and integrate it with block tracking."
"Veritas NetBackup Automatic Image Replication and CloudCatalyst features allow me to replicate deduped backup images from one site to a remote site, as well as duplicating deduped images to the Cloud (i.e. AWS S3, etc.)"
"Management interface was simple to use once understood."
"We can easily expand the ability of the solution."
"It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution."
 

Cons

"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"If the interface could be less complex, it is would be great."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"Unitrends can be challenging to scale."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"The solution’s support and onboarding process needs to be improved."
"In regards to protecting the physical servers with parameters, it's a long and difficult process."
"They need to work on the GUI. It has been the same for the last 10 years."
"We faced so many backup configuration issues. And from the Veritas side, they couldn't fix that issue. So we started from scratch, purchased everything, and then we configured everything. Therefore, the support could be better."
"Some of the hardware is out of support."
"It's a little bit complex to manage."
"I would advise not to use this tool. I think between the licensing issues and the older solution mentality it is not a great solution."
"We have issues reaching them during some hours, and we need to escalate through several levels to get a resolution. Sometimes tickets stay open for days."
"There could be granular control over metadata components, specifically in the context of JSON data for the product."
 

Pricing and Cost Advice

"Talk with the sales guys. They can work with you on the best package."
"Their licensing depended on the number of CPUs you had."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"No comment."
"With respect to cost, my advice is to get what you need."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"Pricing model constantly changes."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"So far I can only say that the license structure could be looked at to be aligned as either capacity-based or traditional."
"If you have a source size of one terabyte then they will charge for a one terabyte license, although what is actually being stored is much less."
"Veritas NetBackup's price could be a problem for small businesses."
"It is slightly more expensive than Commvault, but it is pretty much the same. It is an enterprise solution, so it scales quite well. It has a lot of features. So, you pay for what you get. It is not cheap, but it is fit for the purpose."
"Veritas NetBackup's pricing is a bit steep when compared to other tools. It is very costly, but service-wise and overall, the Veritas NetBackup is a good product."
"Licensing fees are charged based on the number of CPU cores."
"Most people have felt this solution was somewhat expensive."
"Veritas Netbackup offers affordable licensing."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Manufacturing Company
10%
Educational Organization
8%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
The product is cost-effective, and I would rate its pricing as an eight out of ten. The pricing model is based on the amount of data transferred, making it manageable for us.
 

Overview

 

Sample Customers

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Beta Offshore
Find out what your peers are saying about Unitrends vs. Veritas NetBackup and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.