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Zimbra Cloud vs Zoho Mail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zimbra Cloud
Ranking in Email Applications
18th
Average Rating
4.0
Reviews Sentiment
4.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoho Mail
Ranking in Email Applications
5th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Email Applications category, the mindshare of Zimbra Cloud is 0.9%, up from 0.2% compared to the previous year. The mindshare of Zoho Mail is 5.3%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Zoho Mail5.3%
Zimbra Cloud0.9%
Other93.8%
Email Applications
 

Featured Reviews

OmarOrta - PeerSpot reviewer
Director of Cybersecurity at a tech services company with 1,001-5,000 employees
Quick solution, but not very user-friendly or suitable for collaboration
It's not a good solution for collaboration. We're using it because of the price. It's not very strong or comparable with Office 365. An additional feature I would like to see is the ability to connect from different devices. Zimbra could be more user-friendly and deploy security rules. The integration with Outlook could be better to share agendas.
Antony Munyao Benjamin - PeerSpot reviewer
Customer Experience Consultant at Zoho
Has required technical improvements to better support advanced email feedback and user behavior tracking
Using Zoho Mail is quite easy. Users are able to track if the recipient has received, opened, or clicked on the email, thanks to a very good tracking system, and they can create large campaigns using the unlimited features of the email. The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another. The main benefits that Zoho Mail brings include the ability to send large and secure mails. It integrates with Google clients, ensuring a high level of security and reduced spam. I have utilized it effectively, and clients trust emails from Zoho Mail because of its reputation as a reliable CRM software company.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a fast solution."
"I love that Zoho Mail is easier to use—the first time I logged into my client's account, I didn't find it taxing to learn and could easily figure things out on my own while doing them, unlike other products."
"Zoho Mail is a cost-effective solution."
"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."
"The notifications, scheduling, and meetings are all integrated."
"It uses an alert system and other monitoring tools."
"We can create email accounts for our customers."
"Zoho provides many excellent features such as Team Inbox where multiple users can join one inbox and check all emails, which is the best feature of Zoho Mail."
"Zoho Mail brings a positive return on investment as it leverages its CRM capabilities, which facilitates quick conversions due to the trusted brand image."
 

Cons

"It's not a good solution for collaboration. We're using it because of the price. It's not very strong or comparable with Office 365."
"They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful."
"They have issues when they are rolling out updates"
"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."
"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."
"Zoho Mail needs to add an IT system management feature."
"I have not worked on offline mode until now."
"The solution’s stability could be improved."
"The interface isn't quite good. Everything looks a little low-quality."
 

Pricing and Cost Advice

"It's an open-source solution so it's free."
"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."
"Zoho Mail is more cost-efficient than its competitors."
"The solution is not costly."
"There is no license required to use Zoho Mail."
"The solution is more affordable compared to other products. It is cheap."
"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."
"The solution’s pricing is very reasonable."
"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
15%
Computer Software Company
10%
Manufacturing Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

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What do you like most about Zoho Mail?
It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...
What is your experience regarding pricing and costs for Zoho Mail?
I have no idea about the exact price paid for Zoho Mail. I am not the one managing the platform as it was already subscribed to before I joined.
What needs improvement with Zoho Mail?
Zoho Mail is not as mature as Google Workspace or Microsoft 365. Zoho Mail does not have the capabilities that Google Workspace and Microsoft 365 have, especially in terms of collaboration. There i...
 

Comparisons

 

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Sample Customers

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BBDO, HuffPost
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: February 2026.
881,707 professionals have used our research since 2012.