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Zimbra Cloud vs Zoho Mail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zimbra Cloud
Ranking in Email Applications
18th
Average Rating
4.0
Reviews Sentiment
4.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoho Mail
Ranking in Email Applications
5th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Email Applications category, the mindshare of Zimbra Cloud is 0.8%, up from 0.2% compared to the previous year. The mindshare of Zoho Mail is 5.3%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Zoho Mail5.3%
Zimbra Cloud0.8%
Other93.9%
Email Applications
 

Featured Reviews

OmarOrta - PeerSpot reviewer
Director of Cybersecurity at a tech services company with 1,001-5,000 employees
Quick solution, but not very user-friendly or suitable for collaboration
It's not a good solution for collaboration. We're using it because of the price. It's not very strong or comparable with Office 365. An additional feature I would like to see is the ability to connect from different devices. Zimbra could be more user-friendly and deploy security rules. The integration with Outlook could be better to share agendas.
Antony Munyao Benjamin - PeerSpot reviewer
Customer Experience Consultant at Zoho
Has required technical improvements to better support advanced email feedback and user behavior tracking
Using Zoho Mail is quite easy. Users are able to track if the recipient has received, opened, or clicked on the email, thanks to a very good tracking system, and they can create large campaigns using the unlimited features of the email. The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another. The main benefits that Zoho Mail brings include the ability to send large and secure mails. It integrates with Google clients, ensuring a high level of security and reduced spam. I have utilized it effectively, and clients trust emails from Zoho Mail because of its reputation as a reliable CRM software company.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a fast solution."
"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."
"Zoho provides many excellent features such as Team Inbox where multiple users can join one inbox and check all emails, which is the best feature of Zoho Mail."
"I like Zoho Mail's user interface."
"Their experience with Zoho Mail has been positive, as customers haven't complained about anything."
"I love that Zoho Mail is easier to use—the first time I logged into my client's account, I didn't find it taxing to learn and could easily figure things out on my own while doing them, unlike other products."
"It uses an alert system and other monitoring tools."
"The interconnectivity between these applications makes it particularly useful."
"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."
 

Cons

"It's not a good solution for collaboration. We're using it because of the price. It's not very strong or comparable with Office 365."
"I have not worked on offline mode until now."
"The interface isn't quite good. Everything looks a little low-quality."
"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."
"For the admin side of Zoho Mail, they need to add features for organizing users in organizational units."
"I once tried doing bulk email sending with Zoho Mail, but it was declined. I didn't realize it was declined until several hours later when I checked for responses."
"They have issues when they are rolling out updates"
"The solution’s stability could be improved."
"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."
 

Pricing and Cost Advice

"It's an open-source solution so it's free."
"The solution is more affordable compared to other products. It is cheap."
"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."
"There is no license required to use Zoho Mail."
"The solution is not costly."
"The solution’s pricing is very reasonable."
"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."
"Zoho Mail is more cost-efficient than its competitors."
"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
16%
Computer Software Company
11%
Manufacturing Company
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

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What do you like most about Zoho Mail?
It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...
What is your experience regarding pricing and costs for Zoho Mail?
I find the pricing to be reasonable but recognize it can vary based on corporate economic conditions. However, I suggest considering packages for freelancers or independent consultants.
What needs improvement with Zoho Mail?
🎯As a CX professional, I consider the new ZohoMail user interphase to be versatile, the ability to categorize mails from notifications and the inbuilt tools and features like calendly that is after...
 

Comparisons

 

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Sample Customers

Information Not Available
BBDO, HuffPost
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: January 2026.
881,082 professionals have used our research since 2012.