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Zimbra Cloud vs Zoho Mail comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zimbra Cloud
Ranking in Email Applications
17th
Average Rating
4.0
Reviews Sentiment
4.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoho Mail
Ranking in Email Applications
5th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Email Applications category, the mindshare of Zimbra Cloud is 1.4%, up from 0.5% compared to the previous year. The mindshare of Zoho Mail is 3.8%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Zoho Mail3.8%
Zimbra Cloud1.4%
Other94.8%
Email Applications
 

Featured Reviews

OmarOrta - PeerSpot reviewer
Director of Cybersecurity at a tech services company with 1,001-5,000 employees
Quick solution, but not very user-friendly or suitable for collaboration
It's not a good solution for collaboration. We're using it because of the price. It's not very strong or comparable with Office 365. An additional feature I would like to see is the ability to connect from different devices. Zimbra could be more user-friendly and deploy security rules. The integration with Outlook could be better to share agendas.
Adekunle-Ajayi - PeerSpot reviewer
Head Products & Presales at UniCloudAfrica
Local billing and data hosting have reduced costs but collaboration features still need improvement
Zoho Mail is not as mature as Google Workspace or Microsoft 365. Zoho Mail does not have the capabilities that Google Workspace and Microsoft 365 have, especially in terms of collaboration. There is no collaborating tool, and you cannot set up meetings.Regarding the Zoho Mail calendar, you cannot easily set up a meeting in Zoho Mail. If you are setting up a meeting, you would use Google Meet and then copy the details of your meeting into the Zoho Mail calendar. Similarly, if you want to set up a Microsoft 365 meeting, you would do the same thing. Zoho Mail calendar is basically there for you to block your calendar so that it can set a reminder for your meeting. However, I do not see them using it as a collaboration tool to set up meetings with customers, colleagues, or partners.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We implement this solution in our data centers, and we have high availability."
"It's a fast solution."
"I love that Zoho Mail is easier to use—the first time I logged into my client's account, I didn't find it taxing to learn and could easily figure things out on my own while doing them, unlike other products."
"The notifications, scheduling, and meetings are all integrated."
"Zoho provides many excellent features such as Team Inbox where multiple users can join one inbox and check all emails, which is the best feature of Zoho Mail."
"We can create email accounts for our customers."
"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."
"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."
"The interconnectivity between these applications makes it particularly useful."
"Zoho Mail brings a positive return on investment as it leverages its CRM capabilities, which facilitates quick conversions due to the trusted brand image."
 

Cons

"It's not a good solution for collaboration. We're using it because of the price. It's not very strong or comparable with Office 365."
"The support for Zoho Mail could be better for the setup."
"I have not worked on offline mode until now."
"Zoho Mail is not as mature as Google Workspace or Microsoft 365. Zoho Mail does not have the capabilities that Google Workspace and Microsoft 365 have, especially in terms of collaboration."
"I once tried doing bulk email sending with Zoho Mail, but it was declined. I didn't realize it was declined until several hours later when I checked for responses."
"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."
"The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another."
"Zoho Mail needs to add an IT system management feature."
"The solution’s stability could be improved."
 

Pricing and Cost Advice

"It's an open-source solution so it's free."
"The solution is more affordable compared to other products. It is cheap."
"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."
"The solution’s pricing is very reasonable."
"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."
"There is no license required to use Zoho Mail."
"Zoho Mail is more cost-efficient than its competitors."
"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."
"The solution is not costly."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
18%
Manufacturing Company
13%
Outsourcing Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Zoho Mail?
I have no idea about the exact price paid for Zoho Mail. I am not the one managing the platform as it was already subscribed to before I joined.
What needs improvement with Zoho Mail?
Zoho Mail is not as mature as Google Workspace or Microsoft 365. Zoho Mail does not have the capabilities that Google Workspace and Microsoft 365 have, especially in terms of collaboration. There i...
What is your primary use case for Zoho Mail?
Currently, I use Zoho Mail as a local communication and collaboration tool. The major use case for Zoho Mail is that it allows users to pay for subscriptions in local currency, which is Naira, Nige...
 

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Sample Customers

Information Not Available
BBDO, HuffPost
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: October 2026.
920,769 professionals have used our research since 2012.