Self Service, BIM features are most valuable. As no need to login to EM client and check the job status. From any where we can login to self service poral and validate the process status. Different Control modules.
Senior Technical Consultant at a financial services firm with 10,001+ employees
After upgrading to version 7, application team benefited with the new features and very to easy manage their application jobs.
Pros and Cons
- "Self Service, BIM features are most valuable. As no need to login to EM client and check the job status."
- "After upgrading to version 7, the application team benefited from the new features and found it very easy to manage their application jobs, with productivity increased and application streams standardized based on priority."
- "But for some issues, BMC will suggest to upgrade to new version which will not be feasible to standards of the organisation. Hence some work around should be shown to run the business until new version was upgraded."
What is most valuable?
How has it helped my organization?
5 years back, our organisation runs Control-M 6.2. After upgrading to ver 7, application team benefited with the new features and very to easy manage their application jobs. Productivity has increased, introduced Job naming standards, stream line the application based on the priority.. etc...,
What needs improvement?
All is well in Control-M tool . Thank you for new enhancements of tool . But for some issues, BMC will suggest to upgrade to new version which will not be feasible to standards of the organisation. Hence some work around should be shown to run the business until new version was upgraded.
For how long have I used the solution?
I am working on Control-M tool from past 10 years in different organisations.
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Control-M
August 2026
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What was my experience with deployment of the solution?
No, its very pretty simple to deployment and configure all the components.
What do I think about the stability of the solution?
No issues with stability. Its easy to switch PROD to DR and vise versa, if there are any issues.
What do I think about the scalability of the solution?
No
How are customer service and support?
Customer Service:
10 out of 9.
Technical Support:10 out of 0
Which solution did I use previously and why did I switch?
N/A
How was the initial setup?
It's straightforward to use Control-M compare to other tools. Easy to migrate from other tools to Control-M.
What about the implementation team?
Up-gradation from ver 6.2 to ver 7 was done in-house.
What was our ROI?
As technical personal. I am not able to answer this question.
What's my experience with pricing, setup cost, and licensing?
Compare to other tools Pricing and licensing was more. It should be decrease.
Which other solutions did I evaluate?
In my previous organisation, I have refer Control-M for batch process. But due to pricing client has not agrees and then client has decided to go with Active Batch tool.
What other advice do I have?
No.. Happy to work on Control-M and looking to upgrade current version Control-M ver 7 to 9. One suggestion after a stable version released there should be gap of 2 year of support.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technologist at a energy/utilities company with 5,001-10,000 employees
The user interface is very easy to navigate. The batch team is now able to run an average of 1,500 jobs per day .
Pros and Cons
- "The batch team is now able to run an average of 1,500 jobs per day with incidents automatically created and routed to the correct team if a job fails or has an error."
- "The process to apply patches and upgrades is cumbersome. It feels like there could be a simpler or more streamlined way to apply patches."
What is most valuable?
The user interface is very easy to navigate.
How has it helped my organization?
The batch team is now able to run an average of 1,500 jobs per day with incidents automatically created and routed to the correct team if a job fails or has an error.
What needs improvement?
The process to apply patches and upgrades is cumbersome. It feels like there could be a simpler or more streamlined way to apply patches.
For how long have I used the solution?
We have been using Control-M for almost a year.
What was my experience with deployment of the solution?
The deployment went smoothly.
What do I think about the stability of the solution?
We are having issues with failover working correctly but we are working with BMC Support.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Customer service tries to be helpful. They tend to shy away from many tasks that BMC feels falls into "Customizations". Anything that differs from the OOB is hard to get help with.
Technical Support:Most of the technicians seem to be highly capable.
Which solution did I use previously and why did I switch?
The previous solution was no longer supported.
What about the implementation team?
We used BMC for the implementation.
What was our ROI?
ROI is unclear at this time as the software has been in use less than a year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Control-M
August 2026
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
Control-M Workload Admin at a financial services firm with 5,001-10,000 employees
Product is intuitive, you can start working with it and figure out the basics pretty quickly.
Pros and Cons
- "The built in modules (examples: File Transfer, Database, File Watcher etc.) help eliminate custom built scripts which accomplish the same thing."
- "Quicker adoption of the newest versions of the product by all would help work out the bugs sooner."
What is most valuable?
Product is intuitive, you can start working with it and figure out the basics pretty quickly. The built in modules (examples: File Transfer, Database, File Watcher etc.) help eliminate custom built scripts which accomplish the same thing.
How has it helped my organization?
One big example I can think of is the availability of the Self Service plug-in. The non scheduling IT users or business users will actually be able to have insight into their automated job flows which is a feature that we never had before.
What needs improvement?
Quicker adoption of the newest versions of the product by all would help work out the bugs sooner.
For how long have I used the solution?
4 and a half years.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
Mostly on our end, as we grow learning how to properly increase resources of the distributed servers and spread out the workload.
How are customer service and technical support?
Customer Service:
I've been happy not only with the customer service overall but also the speed with which I am contacted after submitting a case.
Technical Support:The level of technical support for Control-M continues to meet my needs.
Which solution did I use previously and why did I switch?
CA Workload Scheduler, archaic, not intuitive, lack of features.
What about the implementation team?
In house.
What's my experience with pricing, setup cost, and licensing?
Price is based on how many jobs come into the scheduler each day (not executions) across all your different environments.
Which other solutions did I evaluate?
This evaluation was done a year or two before I started working with the product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Produktionssteuerung at a wellness & fitness company with 10,001+ employees
Some of the valuable features are job scheduling, self-service, and workload archiving.
Pros and Cons
- "The automated notification in a case of an error has helped us a lot in reducing downtime and erasing errors."
- "Support for Z/OS output."
What is most valuable?
-
Job scheduling in general - Self-service
- Workload archiving
How has it helped my organization?
We rely on Control-M in our production environment. The automated notification in a case of an error has helped us a lot in reducing downtime and erasing errors.
What needs improvement?
Support for Z/OS output.
For how long have I used the solution?
The company has used Control-M since the late 90s.
What was my experience with deployment of the solution?
I did not encounter any issues with deployment.
What do I think about the stability of the solution?
The GUI had some problems in the early stages, but those seemed to have been solved.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
How are customer service and technical support?
Customer Service:
I would give customer service a rating of 8/10. They are very good.
Technical Support:I would give technical support a rating of 8/10. They are very good.
Which solution did I use previously and why did I switch?
We did not use a previous solution.
How was the initial setup?
The setup was straightforward.
What about the implementation team?
We implemented via a vendor team and in-house. The vendor teams we had were excellent.
What's my experience with pricing, setup cost, and licensing?
Ask for packages and bundles, so you might get more plugins for one price.
Which other solutions did I evaluate?
We did not evaluate any other options.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a comms service provider with 10,001+ employees
It is easy to use and most of the add-on features are available.
Pros and Cons
- "From my experience with the last version, you are able to manage everything."
- "In a big environment, there is the need is to have easy access to the client."
What is most valuable?
The entire suite of Control-M is valuable.
How has it helped my organization?
It is easy to use and most of the add-on features are available.
What needs improvement?
In a big environment, there is the need is to have easy access to the client.
For how long have I used the solution?
I have been using Control-M for many years.
What was my experience with deployment of the solution?
I have no particular issue to report.
What do I think about the stability of the solution?
I have no particular issue to report.
What do I think about the scalability of the solution?
I have no particular issue to report.
How are customer service and technical support?
Customer Service:
Customer service is excellent.
Technical Support:Technical support is excellent.
Which solution did I use previously and why did I switch?
We were using a different solution. We switched for less cost and for more benefits.
How was the initial setup?
It is easy to set up and has clear information and support.
What about the implementation team?
The implementation was done by an internal team.
What's my experience with pricing, setup cost, and licensing?
It isn't related to my function and I do not have any specific details.
Which other solutions did I evaluate?
We evaluated other options, but now we are consolidating all environments to only use Control-M.
What other advice do I have?
From my experience with the last version, you are able to manage everything. The conversion tool can offer an easy way to migrate jobs from another tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Support at a tech vendor with 10,001+ employees
Versioning allows for a restoration when an error is found.
Pros and Cons
- "Promotions between environments, as well as local, mass update, versioning, and self-service."
- "Versioning allows for quick restoration when an error is found."
- "It can definitely expand promotions, so that a single job can be moved. Currently you can only promote a job by promoting the entire table."
What is most valuable?
Promotions between environments, as well as local, mass update, versioning, and self-service.
How has it helped my organization?
It is much easier to move and copy schedules. Versioning allows for quick restoration when an error is found.
What needs improvement?
It can definitely expand promotions, so that a single job can be moved. Currently you can only promote a job by promoting the entire table. In our environment we have very similar jobs in a flow but some are different so if i want to move just one of those jobs to all the other Control-M servers i would not be able to because it would overlay the entire folder. I want to be able to copy/move just a single job to prevent the overlay.
For how long have I used the solution?
I have been using Control-M for 18 years.
What was my experience with deployment of the solution?
I have not had any issues with deployment in any of the versions.
What do I think about the stability of the solution?
I can honestly say, I only had a stability issue once. Other than that one time, Control-M has been a very stable application.
What do I think about the scalability of the solution?
No scalability issues at all. When we grew, we upgraded the server and it was back to business as usual.
How are customer service and technical support?
Customer Service:
I would give customer service a rating of 8/10.
Technical Support:I would give technical support a rating of 8/10.
Which solution did I use previously and why did I switch?
We used another solution. Our company was looking to standardize across the enterprise.
How was the initial setup?
The setup was straightforward.
What about the implementation team?
We had a single contractor and our in-house team. She was very knowledgeable of the product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operations Specialist at a hospitality company with 1,001-5,000 employees
Scheduling has changed from basic to more complex.
Pros and Cons
- "Scheduling has changed from basic to more complex as our developers get acquainted with the ability and flexibility of the product."
- "Connectivity to agents is a constant challenge due to security and Firewalls."
What is most valuable?
The GUI for operators.
How has it helped my organization?
Scheduling has changed from basic to more complex as our developers get acquainted with the ability and flexibility of the product.
What needs improvement?
Report builder is cumbersome. Not all interfaces work out-of-the-box and there are a lot of adjustments to the product and configurations after installation.
For how long have I used the solution?
We have used this solution for three years.
What was my experience with deployment of the solution?
Connectivity to agents is a constant challenge due to security and Firewalls.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
Customer Service:
Customer support is good. The support site, searching, and accessing knowledge modules, and accessing product downloads is very slow.
Technical Support:Technical support is excellent.
Which solution did I use previously and why did I switch?
We were a manual shop, where operators ran selected routines through menus.
How was the initial setup?
We had do perform several install configurations until we finally achieved the stability we required.
What about the implementation team?
We work with a vendor group and they were very good. The BMC support contributions for design were flawed and we had to make several adjustments.
What was our ROI?
I am not sure.
What's my experience with pricing, setup cost, and licensing?
There are various methods available for licensing, and we use the task/day load process.
Which other solutions did I evaluate?
We evaluated Compugen, CA, and Cisco.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Service Management Architect at a tech consulting company with 1,001-5,000 employees
Offers high availability through software, supported by an Oracle RAC with ASM.
Pros and Cons
- "Is a very good option for the WLA tasks within a company."
- "The web console consumes resources to my high point of view."
What is most valuable?
High availability through software, supported by an Oracle RAC with ASM, is a valuable feature. In operation, it is fantastic.
How has it helped my organization?
My clients are happy; the comment that gets repeated is, "Control-M is a very stable tool".
What needs improvement?
The web console consumes resources to my "high" point of view. Thinking about a totally web management environment is an opportunity for improvement.
For how long have I used the solution?
- Operator = 2 years
- Scheduling = 3 years
- Administrator = 3 years
What was my experience with deployment of the solution?
Implementation was easy and quick.
What do I think about the stability of the solution?
We have not encountered any stability issues. BMC Control-M is very stable in any version.
What do I think about the scalability of the solution?
BMC Control-M is an easy-to-run, scalable, robust platform or architecture tool.
How are customer service and technical support?
Customer Service:
Customer service is the best.
Technical Support:Technical support is the best.
Which solution did I use previously and why did I switch?
Previously, I had version 8, and I migrated to version 9 because of its high availability functionality.
How was the initial setup?
You cannot be an airplane pilot without education; with the right education and training, the solution does what it has to do and makes it fantastic.
What about the implementation team?
Providers implemented it; they were excellent.
What was our ROI?
I cannot mention ROI.
What's my experience with pricing, setup cost, and licensing?
A good product always has a cost. I think the cost supports the efficiency of the product.
Which other solutions did I evaluate?
Before choosing this product, we did not evaluate other options.
What other advice do I have?
Is a very good option for the WLA tasks within a company. There is a lot of information on the internet for it. Analyze the costs vs the benefits and if you have the option to invest in a solution that gives you automation of almost everything in IT, acquire it. You will not regret it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Master Scheduler at a tech company with 10,001+ employees
Most of the batch processing is now centralized into a single scheduling platform.
Pros and Cons
- "Ninety percent or more of the batch processing is now centralized into a single scheduling platform, helping the support teams so that they only need to go to one group for scheduling and monitoring while the operations support staff has one platform where they can monitor almost all of our batch processing."
- "If I had to note one improvement, it would be that jobs already in the system for a given day could be updated en masse."
What is most valuable?
There are no specific features that I could say are more valuable than others. The whole product is valuable to us.
How has it helped my organization?
- Ninety percent or more of the batch processing is now centralized into a single scheduling platform. This helps the support teams so that they only need to go to one group for scheduling and monitoring the batch processing
- The operations support staff only has one platform where they can monitor almost all of our batch processing.
What needs improvement?
There aren’t any improvements that I’ve come across with the most recent release. If I had to note one improvement, it would be that jobs already in the system for a given day could be updated en masse. This could be the same on the database where the job definitions reside.
For how long have I used the solution?
I have used the product for sixteen years.
What do I think about the stability of the solution?
I did not encounter any stability issues.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
How are customer service and technical support?
The level of support from BMC has been very good.
Which solution did I use previously and why did I switch?
We already evaluated CA’s offering at the time because we were already using CA-7 on the mainframe.
How was the initial setup?
Other than creating the jobs in Control-M once it was set up, I was not involved.
What's my experience with pricing, setup cost, and licensing?
It is task based pricing. It is based on the number of jobs brought into the system daily and any that remain in the system from prior days.
For example, if you have 2000 new jobs that come in in for a new day, and you still have 500 left from previous days, you will need to have 2500 task licenses to cover them. This is the case, even if those 500 jobs are daily jobs that came in during the prior day and have not yet been completed.
What other advice do I have?
We use BMC’s Control-M software for our open systems and SAP batch processing. We will be looking at converting the batch we are running via the solution to the same.
I’ve never used the mainframe version of Control-M before, so I don’t have any opinions about it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr System Analyst at a financial services firm with 1,001-5,000 employees
Use of AFT, DB and other modules has reduced human error.
Pros and Cons
- "Control-M is a bulletproof product and very stable."
- "Technical support is 8/10. However, a lot of techies use the online forum. If you are knowledgeable, you can solve issues yourself; otherwise it’ll go to level 3 support, which makes tech support a middleman."
What is most valuable?
- AFT
- SAP
- DB
How has it helped my organization?
We use AFT, DB and other modules extensively. They have reduced a lot of human error and achieved our SLAs.
What needs improvement?
In each module, one or more improvements need to be made. However, that is out of scope for this review. In a sense, if anything cannot be done in batch mode, it requires online processing with middleware.
For how long have I used the solution?
I have used it for nine years.
What do I think about the stability of the solution?
I have not encountered any stability issues. Control-M is a bulletproof product and very stable.
What do I think about the scalability of the solution?
I have not encountered any scalability issues. It is a very scalable product.
How are customer service and technical support?
Technical support is 8/10. However, a lot of techies use the online forum. If you are knowledgeable, you can solve issues yourself; otherwise it’ll go to level 3 support, which makes tech support a middleman.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
I have seen initial setups that are both straightforward and complex.
What's my experience with pricing, setup cost, and licensing?
Licensing is little complex.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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can u give me document of IBM WLM.