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PeerSpot user
Chief Technology Officer at Trueborn Publishing
Real User
The ability to replay sessions is valuable for tracking down issues
Pros and Cons
  • "The ability to replay sessions is valuable for tracking down issues."
  • "Selenium Grid allows testing multiple platforms to insure functionality for most users."
  • "A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."

What is our primary use case?

Manual and automated (Selenium) continuous testing of development and production websites to protect against broken code deployments.

How has it helped my organization?

  • We no longer need to have a full QA team.
  • Testing is more quickly and reliably reproduced. 
  • Scheduled daily tests assist in catching any bugs which fall through the cracks and make it to the production environment.

What is most valuable?

  • Selenium Grid allows testing multiple platforms to insure functionality for most users.
  • The ability to replay sessions is valuable for tracking down issues.

What needs improvement?

A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites.

Buyer's Guide
CrossBrowserTesting
June 2025
Learn what your peers think about CrossBrowserTesting. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Front-End Developer at Beaconfire RedEngine
Real User
Made it easier to troubleshoot issues across devices when we do not have actual access to them
Pros and Cons
  • "CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
  • "The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
  • "I must acknowledge that the customer support has been A++ when I have run into problems."
  • "I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."

What is our primary use case?

We primarily use CrossBrowserTesting to troubleshoot front-end issues in various browsers and devices.

How has it helped my organization?

CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier.

What is most valuable?

The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots.

What needs improvement?

I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same. For example, I have had to figure out how to get to Safari or whatever program I needed. If these issues were resolved, it would be a huge improvement. 

For how long have I used the solution?

One to three years.

How is customer service and technical support?

I must acknowledge that the customer support has been A++ when I have run into problems.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1007001 - PeerSpot reviewer
reviewer1007001Works at a computer software company with 11-50 employees
Real User

The greatest strength I have found for Cross Browser Testing is the ability to test on the permutations of Browsers and its versions even without physical devices. Usually, it is expensive for a business to furnish testers with Operating systems, Browsers and its different versions.
Cross-Browser testing not only avoids the physical devices (budget) but also helps you to identify any functional or UI issues upfront which is always cheaper to fix it in your hand.
It is Amazing

Buyer's Guide
CrossBrowserTesting
June 2025
Learn what your peers think about CrossBrowserTesting. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
PeerSpot user
Test Automation Consultant at Equiniti
Consultant
It has resulted in the ability to broaden the scope of tests. I sometimes still experience lag.
Pros and Cons
  • "The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."
  • "Elements of 'real' mobile/tablet testing could be sped up."
  • "The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."

What is our primary use case?

My primary use for this product revolves around simulating various mobile and tablet responses to company web apps on an internal FT environment.

How has it helped my organization?

Initially what attracted us to the product was that it was a lot faster than what we previously used to simulate our tests. Aside from speeding up our processes, it also allowed us to tie in our automated test scenarios and integrate our reporting tools to make the entire process efficient and hassle free. This helped FT past our quality gates and confidently deliver our products past and on-time.

What is most valuable?

I am a big fan of the clean, uncluttered layout of the site on landing as well as the aids given to you when testing mobile products, especially the keyboard posting tools which negate tapping out my individual data entries. The extensive range of products available to simulate is also something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests (something no FT tester should sneer at).

What needs improvement?

Elements of 'real' mobile/tablet testing could be sped up, as I still sometimes experience lag, which no one loves.

The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation.

For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user