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CrossBrowserTesting vs Worksoft Certify comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
28th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
89
Ranking in other categories
API Testing Tools (3rd), Test Automation Tools (2nd)
 

Mindshare comparison

As of November 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.9% compared to the previous year. The mindshare of Worksoft Certify is 2.9%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Worksoft Certify2.9%
CrossBrowserTesting1.3%
Other95.8%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that it gives us real OS devices that are available to test, and we don't have to ensure that all of the devices are up to date."
"We would not be able to provide our services without their tools."
"The technical support is good."
"Overall, the product does what we need and does it well."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"I have found CrossBrowserTesting to be scalable."
"By automating our scripts, we were able to do more comprehensive testing and therefore eliminate the number of defects that were be introduced into our environment."
"The tool is easy to use. It is a drag and drop Microsoft type of solution."
"A significant positive impact is that Worksoft Certify requires no coding skills, unlike most other automation tools, as it is a codeless tool that anyone can easily learn and use for automation while also offering CTM to schedule suites and BPP to generate reports so we can develop end-to-end scripts, perform API testing, and conduct web automation across 29 supported interfaces including SAP GUI, S/4HANA, MS Office, Notepad, and PDF automation."
"The tool itself is highly effective, especially when it comes to comprehensibility for newcomers."
"The Capture 2.0 feature is very intuitive, useful, and user-friendly. You can do so much with it now, versus the older version."
"It has definitely enabled us to scale up our testing."
"The most valuable feature of Worksoft Certify is that it has a codeless environment, so you do not have to be a programmer to use it."
"Mostly in the area of project testing, the most immediate benefit is when you historically have manual testers do a certain job, and a full regression testing was previously done 100 percent manually. We have had cases where the release testing for an entire region would take around 12 weeks. With Worksoft, we are now down to two to three weeks. So, that is one use case where we have had success."
 

Cons

"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"Sometimes the testing is slow."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"Automated testing could be improved."
"The downside of Worksoft Certify is related to loops and conditions. It is somewhat complex compared to other tools I have worked with."
"Worksoft Certify does not help minimize or shorten the regression cycle."
"When it is unstable, there will be times when a test that we are running in Certify will just stop, and it will say, "Aborted." There will be errors. There will be no explanation as to why it happens. It has now happened maybe one out of 20 times. When it happens, I just tell our QA team to stop Certify and restart it, hoping we don't see it again."
"Another negative of this tool is that its license is costly. It is a bit more expensive than other tools."
"One feature that could be added to Capture 2.0 is generating a PDF file from your capture, so you can see your screenshots and steps."
"Although I don't think it would be easy, being able to edit and change an action and logic flow in mid-test execution would be nice."
"I would rate the stability as a seven out of ten. If there is a test script I'm running five times, I have apprehension that it might not be successful five times."
"The only thing I don't like - and this is the only complaint I usually have for Worksoft - is that the first-level support is not always the best for working on topics."
 

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"CrossBrowserTesting offered the best value for its price."
"SmartBear offers bundles of products that work together."
"It is costly. It is a bit more expensive than Tricentis Tosca and other tools. If they reduce its price going forward and have partnerships with other vendors, it will grow like anything."
"We no longer need ten people sitting and manually testing something. We can just have one person running the entire regression automation testing suite, and this has saved us dollars."
"The initial investment is probably a little high. It was a little hard for me to sell, but it was a one-shot deal and that's why it's so high. All we are doing now is paying annual maintenance, which we don't have to do if we don't want upgrades, but we do."
"If we do one manual process, it could take approximately two hours. The same process using Worksoft probably takes ten minutes."
"I think they came out with a different type of licensing specifically for testing. Therefore, you don't have to use a more expensive user license, you can use an automation license. So potentially, if we had 100 use cases, we could spin up a 100 different machines, have them all run and be done in five minutes. That would be the goal, but I don't know if that would actually succeed or not."
"This solution has enabled our clients to automate and save time (approximately 40 to 50 percent)."
"This solution is expensive."
"On our last big SAP implementation project, we inserted an automation resource into the beginning of the project. Between automating regression processes, data staging, and using our automation to help repair cutover and conversion issues. We saved the project about $1,700,000."
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Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
10%
Outsourcing Company
8%
Financial Services Firm
8%
Manufacturing Company
17%
Outsourcing Company
8%
Construction Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise73
 

Questions from the Community

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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Worksoft Certify?
I am not certain about the pricing of Worksoft Certify. What I heard from my peers is that it is costly, and clients will be investing more money in this software.
What needs improvement with Worksoft Certify?
Based on my experience working in Worksoft Certify and this web application, there are several things that do not work as expected in Worksoft.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.